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<h2 class="cnc-landing" style="padding-bottom:35px;font-size: 28px;margin-bottom: 0;letter-spacing: 1px;font-weight: normal;text-align: center;"><a avenir="" href="/aboutus/click-and-delivery" style="text-decoration:none;color:black;text-align:center;font-family: ">Click &amp; Collect Delivery</a></h2>
<a href="/aboutus/click-and-delivery" style="text-align:center;"><img alt="Chemist Warehouse - Click &amp; Collect Delivery" class="img-header" src="/cms_upgrade/web/sites/default/files/cnc-landing-page-header.png" style="padding-left:0px;padding-right:0px;text-align: center;display: block;margin-left: auto;margin-right: auto;width: 50%;" /></a>

<h2 style="font-family: Arial; font-size: 25px;text-align: center;font-weight: normal;margin-bottom: 1%;margin-top: 4%;">Frequently Asked Questions</h2>

<p style="padding-top:10px;color:black;line-height: 20px;font-size:14px;font-weight:normal;padding-bottom:10px;">Here you will find the most frequently asked questions about Click &amp; Collect Delivery. If the information below doesn't answer your query or concern, please contact your store directly via phone.</p>
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<div class="faq_cnc_title" id="faq_cnc_about" style="font-size: 18px;padding: 10px;background-color: #004996;color: white;text-transform: capitalize;font-weight: normal;">Click &amp; Collect Delivery FAQs</div>

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<div class="faq_cnc_accordion" style="color: black;font-weight:bold;font-size:14px;margin:10px 0px;">1. What information do I need to provide when arranging my order to be delivered?
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			<p class="faq_cnc_content" style="color: black;font-weight:normal;line-height: 20px;font-size:14px">Your name, delivery address, phone number, and delivery time. Payment methods are also required. Please refer to question 2 for further information.</p>
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<div class="faq_cnc_accordion" style="color: black;font-weight:bold;font-size: 14px;margin:10px 0px;">2. How do I pay for the delivery service?</div>

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			<p class="faq_cnc_content" style="color: black;font-weight:normal;line-height: 20px;FONT-SIZE: 14px;">You will be required to provide your card details over the phone with one of our friendly store members. A valid credit or debit card with VISA or Mastercard is accepted.</p>

			<p class="faq_cnc_content" style="color: black;font-weight:normal;line-height: 20px;font-size:14px;">Note: For the security and privacy of our customers, credit card and debit card information will not be stored.</p>
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<div class="faq_cnc_accordion" style="color: black;font-weight:bold;font-size:14px;margin:10px 0px;">3. How much does the delivery service cost?</div>

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			<p class="faq_cnc_content" style="color: black;font-weight:normal;line-height: 20px;font-size:14px;">Prices may vary depending on several factors:</p>

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				<li class="fac" style="color: black;font-weight:normal;line-height: 20px;font-size:14px;">The distance between your house and your local Chemist Warehouse store.</li>
				<li class="fac" style="color: black;font-weight:normal;line-height: 20px;font-size:14px;">The delivery time and day you select.</li>
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			<p class="faq_cnc_content" style="color: black;font-weight:normal;line-height: 20px;font-size:14px;">Please speak to one of our friendly store members at your nominated Click &amp; Collect store for further information.</p>
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<div class="faq_cnc_accordion" style="color: black;font-weight:bold;font-size:14px;margin:10px 0px;">4. Can I select a time or day for delivery?</div>

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			<p class="faq_cnc_content" style="color: black;font-weight:normal;line-height: 20px;font-size:14px;">Yes, you can. Please speak to one of our friendly staff members, who will check when you would like your order delivered.</p>
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<div class="faq_cnc_accordion" style="color: black;font-weight:bold;font-size:14px;margin:10px 0px;">5. How will I know when my order has arrived?</div>

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			<p class="faq_cnc_content" style="color: black;font-weight:normal;line-height: 20px;font-size:14px;">Our driver will either call you with the phone number you provided, knock on your door or ring your doorbell.</p>
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<div class="faq_cnc_accordion" style="color: black;font-weight:bold;font-size:14px">6. If there are issue with my delivery, what can I do?</div>

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			<p class="faq_cnc_content" style="color: black;font-weight:normal;line-height: 20px;font-size:14px;">If there are any problems with your delivery, please contact the selected store and speak to one of our friendly staff to assist.</p>
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<div class="faq_cnc_accordion" style="color: black;font-weight:bold;font-size:14px;margin:10px 0px;">7. How do I return an item?</div>

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			<p class="faq_cnc_content" style="color: black;font-weight:normal;line-height: 20px;font-size:14px;">You must return the Click &amp; Collect product to the selected store your order was purchased from. Please refer to our Click &amp; Collect refund Policy <a href="returnrefundpolicy" style="color:blue;">here</a>.</p>
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<div class="faq_cnc_accordion" style="color: black;font-weight:bold;font-size:14px;margin:10px 0px;">8. Can I get my medicines home delivered?</div>

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			<p class="faq_cnc_content" style="color: black;font-weight:normal;line-height: 20px;font-size:14px;">Refer to our Prescription Home Delivery information page to learn more at <a href="https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery">https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery.</a></p>
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<p class="faq" style="font-size=14px;text-align:center;color:black">Contact our friendly Customer Service team for assistance.</p>

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