 click and collect click and collect cwadmin wed 8242022 645  click collect delivery frequently asked questions here you will find the most frequently asked questions about click collect delivery if the information below doesn t answer your query or concern please contact your store directly via phone click collect delivery faqs 1 what information do i need to provide when arranging my order to be delivered  your name delivery address phone number and delivery time payment methods are also required please refer to question 2 for further information 2 how do i pay for the delivery service  you will be required to provide your card details over the phone with one of our friendly store members a valid credit or debit card with visa or mastercard is accepted note for the security and privacy of our customers credit card and debit card information will not be stored 3 how much does the delivery service cost  prices may vary depending on several factors the distance between your house and your local chemist warehouse store the delivery time and day you select please speak to one of our friendly store members at your nominated click collect store for further information 4 can i select a time or day for delivery  yes you can please speak to one of our friendly staff members who will check when you would like your order delivered 5 how will i know when my order has arrived  our driver will either call you with the phone number you provided knock on your door or ring your doorbell 6 if there are issue with my delivery what can i do  if there are any problems with your delivery please contact the selected store and speak to one of our friendly staff to assist 7 how do i return an item  you must return the click collect product to the selected store your order was purchased from please refer to our click collect refund policy here  8 can i get my medicines home delivered  refer to our prescription home delivery information page to learn more at https wwwchemistwarehousecomau aboutus prescriptionhomedelivery need help  contact our friendly customer service team for assistance contact us   click collect delivery frequently asked questions here you will find the most frequently asked questions about click collect delivery if the information below doesn t answer your query or concern please contact your store directly via phone click collect delivery faqs 1 what information do i need to provide when arranging my order to be delivered  your name delivery address phone number and delivery time payment methods are also required please refer to question 2 for further information 2 how do i pay for the delivery service  you will be required to provide your card details over the phone with one of our friendly store members a valid credit or debit card with visa or mastercard is accepted note for the security and privacy of our customers credit card and debit card information will not be stored 3 how much does the delivery service cost  prices may vary depending on several factors the distance between your house and your local chemist warehouse store the delivery time and day you select please speak to one of our friendly store members at your nominated click collect store for further information 4 can i select a time or day for delivery  yes you can please speak to one of our friendly staff members who will check when you would like your order delivered 5 how will i know when my order has arrived  our driver will either call you with the phone number you provided knock on your door or ring your doorbell 6 if there are issue with my delivery what can i do  if there are any problems with your delivery please contact the selected store and speak to one of our friendly staff to assist 7 how do i return an item  you must return the click collect product to the selected store your order was purchased from please refer to our click collect refund policy here  8 can i get my medicines home delivered  refer to our prescription home delivery information page to learn more at https wwwchemistwarehousecomau aboutus prescriptionhomedelivery need help  contact our friendly customer service team for assistance contact us 