('page',0,38763,39654,'en',0,'<div class=\"container-fluid\">\r\n<div class=\"clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item\" property=\"schema:text\">\r\n<div class=\"faq_title\" id=\"faq_about\" style=\"font-size: 18px;padding: 10px;background-color: #004996;color: white;text-transform: capitalize;font-weight: normal;\">FAQ</div>\r\n<!-- Delivery -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_delivery\" style=\"color:#000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">Delivery</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. How long will my order take to get to me?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">Chemist Warehouse will dispatch most orders within 1-2 business days Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">Delivery times are reliant upon normal An Post delivery times and vary depending on where you live. Please allow between 1-8 working days from the date of the order being shipped.</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For metro areas our delivery time frame is 2-4 business days.</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For regional areas our delivery time frame is 4-6 business days.</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For remote locations our delivery time frame is 5-12 business days.</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For international destinations our delivery time frame is 3-7 business days.</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">&gt;For more accurate delivery timeframes please visit our <a href=\"./shipping-delivery\" style=\"text-decoration: underline; color: blue\">Shipping</a> link at the bottom of the page.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">&gt;Delivery times are an estimate only. Delivery time does not include any time parcels may spend in the destination countries customs service.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">2. What are the delivery options and prices?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders OVER $50 = Free Shipping (Republic of Ireland only)<br />\r\n			+ An additional $10.00 for Express Postage</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders UNDER $50 = $8.95 for shipping (Republic of Ireland only)<br />\r\n			+ An additional $18.95 for Express Postage</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">For International orders, shipping costs are based on the weight of your order and the destination selected.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You will see the cost of your shipping in the cart after the destination has been selected which is automatically calculated.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px; margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">3. How can I track my order?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">During the fulfillment stage, the status of your order will be updated in your account. After your order has been dispatched, an email will be sent to you with a link to track your order via An Post.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">In the event your order has not arrived within the estimated delivery date provided by An Post, please contact our Customer Service Team <a href=\"/cms_upgrade/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> to follow up with An Post directly.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. What happens if I am not at home when my order is delivered?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse uses registered mail through An Post to deliver all parcels. In the event you are not at home to receive the parcel, a card will be left detailing the nearest An Post outlet where the parcel can be collected.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If your parcel has been redirected to the post office this will also show on your tracking number as ‘awaiting collection’ at the nominated post office where it will remain for approximately 7-14 days.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5.How do I change my address when placing a new order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You can add items into your cart as normal and proceed to the checkout. Whilst in the secure checkout under the ‘Contact Details’ underneath the address section there is a box preselected “ship to the same address” if you unselect this option you will be provided with additional space to fill in an alternative address, fill in the details and continue as normal.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you would like to permanently change your address on your account please contact our Customer Service Team&nbsp;<a href=\"/cms_upgrade/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and they will alter it.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note that once your order has been dispatched we are unable to alter the address details.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. Where can ChemistWarehouse.ie send orders?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">At this stage, we are only dispatching orders in the Republic of Ireland.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please email info@chemistwarehouse.ie to request delivery is expanded to your country in the future.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">7. How can I have my order left at my premises?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Whilst in the secure checkout in the delivery method section you can select the option “Parcel to be left at the premises if no one is available to accept it”.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">An Post will leave the parcel out of street view and out of the weather. If these conditions cannot be met, your order will be carded to the closest local An Post outlet.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Payment -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_payment\" style=\"color: #000; font-family: Arial, Verdana; font-size: 20px; font-weight: bold; margin-top: 15px;\">Payment</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. How can I pay for my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse Online accepts payments via:</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">PayPal</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Visa or MasterCard</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Visa Checkout</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note that all international orders need to be paid via PayPal</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px\"><span style=\"background-color:#3498db;\">2. If I use a credit card to purchase my items can anyone else obtain my credit card details?</span></div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height:20px;font-size:14px;\">No, Chemistwarehouse.ie is a secure site endorsed with the GeoTrust Certificate. This uses the latest encryption methods to ensure security of payment.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height:20px;font-size:14px;\">We do not see your credit card details when ordering online, with all transactions performed by the banking institutions.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We do not store any credit card details under any circumstances.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. Can I use a gift card/voucher to pay for my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse gift cards/vouchers cannot be used for online ordering.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Order Enquiries -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_order_enq\" style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">Order Enquiries</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. Is my order <span style=\"background-color:#f1c40f;\">confidential</span>?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All information collected by Chemist Warehouse is strictly confidential.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We do not provide this information to any other party for any purposes.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse staff are legally bound by conditions of employment to the confidentiality of your order and personal details.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">2. How do I cancel an order?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The best way to cancel an order is by emailing info@chemistwarehouse.ie and calling <span style=\"background-color:#f1c40f;\">1300 367 283</span> as soon as possible. In most cases, orders placed are dispatched within 1 Business day.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><span style=\"background-color:#3498db;\">When your order is placed, you will have a 2 hour timeframe to manually cancel your order by logging into your account and requesting this through the ‘cancel’ button beside that particular order number.</span></p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders that are in fulfillment cannot, in most cases be cancelled due to our system processing the order efficiently. Once your order is processed into this stage a cancellation will not be possible.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you would like to cancel your order beyond this stage you can post the order back to our Distribution Centre at your own cost.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As long as the packaging is in its original condition, a full refund less postage will be provided upon its receipt as outlined in our <a href=\"/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy.</a></p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Prescription Medications, Baby Formula, Vitamins, Fragrances and other consumable products are unable to be refunded or returned once they have been dispatched.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. How can I track the progress of my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><span style=\"background-color:#3498db;\">You can track your order status during processing as well as delivery by logging online, and clicking on your relevant order number.</span></p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The status will allow you to see the stage it is at if it has not yet been shipped, and by pressing the “track order” button after it has been shipped, you can see the latest information An Post has on your order.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If for any reason you do not receive your tracking number or you believe there may be problems with your delivery please contact us <a href=\"/cms_upgrade/contact-us\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. What happens if I don’t receive my confirmation email for my order?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All orders placed through Chemist Warehouse will automatically receive a confirmation email, if by any chance you do not receive this please send us an email <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> along with your relevant proof of payment.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5. How can I change my address on my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you need to change your address on an order you have placed, you will need to inform us immediately as orders process through our system rapidly.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please email us <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> with your updated address and we will endeavour to alter your order promptly.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion2\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. What do I do if something from my order is received damaged/missing/or not as ordered?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Whilst every effort is made to ensure this does not happen if the above has occurred you will need to contact out customer service team within 7 days of receiving your order <a href=\"/cms_upgrade/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> with any relevant photos and order number and we will assist you further.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#3498db;\">7. How can I get a copy of my Tax Invoice?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">A Copy of your digital invoice is available from Your Account. If your purchase was made on our website, just follow the below instructions to obtain a copy of your invoice:</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">1. Go to <a href=\"/\" style=\"text-decoration: underline; color: blue\">www.chemistwarehouse.ie</a></li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">2. Click \'Your Account\' on the top right side of the website</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">3. You will see all orders listed - click the order you require an invoice.</li>\r\n			</ul>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">8. Can I refund/exchange products I’ve ordered online?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, in most cases you are able to return items from your order in store, please ensure you bring your tax invoice with you within 14 days of receiving your order.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Alternatively, you can post the item back to us and we will refund accordingly once the product arrives.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Products we cannot accept returns for include medication, baby formula, vitamins, fragrances and consumable products.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">9. How will my order be packed?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders will be packaged in plain boxes and unmarked for privacy and security. They will also have packaging inserted to avoid movement in transit.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Products & Catalogue -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_product_catalogue\" style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">Products &amp; Catalogue</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. What does it mean by ‘temporarily low stock online, please try your local store’&nbsp;when looking at products on your website?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The above message means we are currently out of stock of the particular item and it cannot be ordered online at this time.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you have a local store, please contact <a href=\"/store-location\" text-decoration:=\"\" underline=\"\">them</a> directly to query if they have the stock available.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Alternatively you can contact our Customer Service team <a href=\"/cms_upgrade/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and we will endeavour to locate the stock for you in our stores.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">2. Why have I been initially charged for products that Chemist Warehouse could not supply?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All orders must be paid in full before Chemist Warehouse will process them. Chemist Warehouse stocks in store around 90% of products ordered and orders any other products.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please be advised, we have seven distribution centers across Republic of Ireland.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The Distribution Centre that is responsible for your order may not always have every item listed on your order in stock. In this instance we will send you an out of stock notification providing you with options on how to proceed with your order.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">In some cases suppliers may discontinue stock of a product, Chemist Warehouse are not always informed until after an order has been placed. We are currently developing new systems to limit this problem. In these cases, the item is cancelled from the order and a refund is given via the payment method used when placing your order.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">3. Can Fragrances be returned for exchange or refund?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">No, fragrances cannot be returned or exchanged in line with our <a href=\"/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy</a> so please choose carefully.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">4. Can Vitamins be returned for Refund or Exchange?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">No, Due to Health Regulations and in line with our <a href=\"/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy</a> we do not refund or exchange on any orally taken products as we cannot guarantee storage outside the premises.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We always want to make sure that our customers have absolute confidence in every product they purchase.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">This is especially the case in medicines, vitamins and many other healthcare products.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">It is important that our customers know that every medicine is safe and effective with no possibility of the medicine being compromised in any way due to storage or handling.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We state in store and on our receipts “Medicines, baby formula and vitamin supplements refunds or exchanges will also not be accepted outside normal statutory obligations.”</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">This policy exists to protect customers.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">5. Are all items listed in the Chemist Warehouse catalogue available on the website?</span></div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We take care to stock all items inside each Chemist Warehouse catalogue on the Chemist Warehouse website.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Unfortunately, some items are too bulky, have limited availability or unsafe to send through the post.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Therefore, we avoid listing them as not to disappoint customers who won\'t be able to receive them.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note, not all promotions and gift with purchases are available online and can only be obtained in store.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. Do the Chemist Warehouse stores keep the same products as listed on the Chemist Warehouse website?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">A majority of products on the Chemist Warehouse website are kept at Chemist Warehouse stores and this can vary from store to store.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Products that are only available on the website will state this in their product description.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Not all products available in Chemist Warehouse stores can be supplied through the website. Products that are stored in the fridge and heavy or bulky items cannot always be supplied via the website.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">7. Are the prices on the Chemist Warehouse website the same in stores?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The prices are the same with the exception of online-only promotions and 2 for one offers.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please check with your local Chemist Warehouse store on the price and availability of products.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">8. How does the Lowest Price Guaranteed offer work?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">At Chemist Warehouse if you find a cheaper price on the same item at another Irish Registered Pharmacy or Irish Registered Retailer we will match it and give you 10% off the difference.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The price matching policy is limited to the retail limit applicable or a maximum quantity of three of each product.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><b>In Store:</b><br />\r\n			If you would like to price match in store, please bring a catalogue from the other retailer containing valid proof of their price. The discount will take place during the time you purchase the product in store and our staff may choose to contact the competitor to verify their price before granting the price match.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><b>Online:</b><br />\r\n			If you would like to price match online, please send us a direct link of the product on the competitors’ website it is being advertised on and your order number. Please note we require notification of your price match request within 24 hours of placing an order with us.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You will need to pay for your order in full, however after your price match has been approved you will receive a refund for the matched price.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><b>Exclusions:</b><br />\r\n			Our price matching policy excludes international orders and offers that are exclusively online. This policy cannot be applied to products at the other company if they are:</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height:20px;font-size:14px;\">out of stock</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">short dated</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">on clearance or discontinued</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">A part of a promotional offer e.g. buy one get one free</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Purchases made through Click and Collect</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">**Chemist Warehouse reserves the right to deny any price matching claims if they do not meet the above criteria.**</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">9. What policy does Chemist Warehouse have in regards to expiry dates of products&nbsp;they supply?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Our policy is to supply products with at least 1 month expiry beyond the normal expected time it would take to consume based on normal dosages.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As we have no control over expiry dates supplied from the manufacturer, we are unable to supply requests for extended expiry dates and we do not recommend ordering any more than 6 months’ supply of any product.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Any orders in excess of 6 months’ supply or in excess of retail quantities are at the risk of the purchaser in regards to expiry dates.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n<!-- Prescriptions & Pharmacy Only Medications --><!-- General -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_general_enq\" style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">General</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. Where is Chemist Warehouse located, and can we purchase at Chemist Warehouse rather than through the Internet?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, Please click on store <a href=\"/store-location\" style=\"text-decoration: underline; color: blue\">locations</a> for a full list of stores.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#3498db;\">2. How can I change my online account details?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you wish to change your online account information e.g. name, address please send these changes through to our Customer Service team <a href=\"/cms_upgrade/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and they will update any information for you. Please note, your username cannot be changed.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. Why have the prices changed from what I saw previously?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As we have regular monthly catalogues our prices change very regularly.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note, if you have placed items in your cart, these prices are subject to change in conjunction with our catalogue commencement and they are not held at the listed prices past this time.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. Can I order more than the quantity listed on the website?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As we are a retail company, we do not offer wholesale quantities in most cases.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">An email can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> for consideration of your request.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5. There is no local Chemist Warehouse near me, will one be opening in the future?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse is constantly expanding and endeavours to accommodate for areas with increased demand and bustling areas.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you would like to bring a location to our attention an email request can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. Will my order include VAT?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All products listed on our website that incur VAT will have this listed on your Tax Invoice which is included within all parcels sent.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you do not receive this Tax Invoice an email request can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">7. What is Chemist Warehouse\'s Privacy Statement?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Our web server makes a record of your visit and logs the following information for statistical purposes - the user\'s server address, the user\'s top level domain name (e.g. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded the referring site and the type of browser used.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the web server\'s logs.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse uses this information to improve our services and capabilities in operating our business for the consumer. We do not sell, provide, or allow our information to be viewed by any other person other than those employed by Chemist Warehouse. Chemist Warehouse will also forward order addresses onto An Post in order for the successful delivery of the parcel.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">8. Does Chemist Warehouse collect email addresses?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse requires email addresses for correspondence in regards to orders placed and registration of users. We do not use these emails for commercial use without prior consent.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please advise our Customer Service team if you no longer wish to receive our emailed correspondence.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#3498db;\">9. Do I need to have cookies enabled to use the Chemist Warehouse web site?</span></div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, you must be able to accept session cookies for all functions on the Chemist Warehouse site to work.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38763,39655,'en',0,'<div class=\"container-fluid\">\r\n<div class=\"clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item\" property=\"schema:text\">\r\n<div class=\"faq_title\" id=\"faq_about\" style=\"font-size: 18px;padding: 10px;background-color: #004996;color: white;text-transform: capitalize;font-weight: normal;\">FAQ</div>\r\n<!-- Delivery -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_delivery\" style=\"color:#000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">Delivery</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. How long will my order take to get to me?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">Chemist Warehouse will dispatch most orders within 1-2 business days Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">Delivery times are reliant upon normal An Post delivery times and vary depending on where you live. Please allow between 1-8 working days from the date of the order being shipped.</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For metro areas our delivery time frame is 2-4 business days.</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For regional areas our delivery time frame is 4-6 business days.</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For remote locations our delivery time frame is 5-12 business days.</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For international destinations our delivery time frame is 3-7 business days.</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">&gt;For more accurate delivery timeframes please visit our <a href=\"./shipping-delivery\" style=\"text-decoration: underline; color: blue\">Shipping</a> link at the bottom of the page.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">&gt;Delivery times are an estimate only. Delivery time does not include any time parcels may spend in the destination countries customs service.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">2. What are the delivery options and prices?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders OVER $50 = Free Shipping (Republic of Ireland only)<br />\r\n			+ An additional $10.00 for Express Postage</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders UNDER $50 = $8.95 for shipping (Republic of Ireland only)<br />\r\n			+ An additional $18.95 for Express Postage</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">For International orders, shipping costs are based on the weight of your order and the destination selected.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You will see the cost of your shipping in the cart after the destination has been selected which is automatically calculated.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px; margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">3. How can I track my order?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">During the fulfillment stage, the status of your order will be updated in your account. After your order has been dispatched, an email will be sent to you with a link to track your order via An Post.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">In the event your order has not arrived within the estimated delivery date provided by An Post, please contact our Customer Service Team <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> to follow up with An Post directly.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. What happens if I am not at home when my order is delivered?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse uses registered mail through An Post to deliver all parcels. In the event you are not at home to receive the parcel, a card will be left detailing the nearest An Post outlet where the parcel can be collected.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If your parcel has been redirected to the post office this will also show on your tracking number as ‘awaiting collection’ at the nominated post office where it will remain for approximately 7-14 days.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5.How do I change my address when placing a new order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You can add items into your cart as normal and proceed to the checkout. Whilst in the secure checkout under the ‘Contact Details’ underneath the address section there is a box preselected “ship to the same address” if you unselect this option you will be provided with additional space to fill in an alternative address, fill in the details and continue as normal.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you would like to permanently change your address on your account please contact our Customer Service Team&nbsp;<a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and they will alter it.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note that once your order has been dispatched we are unable to alter the address details.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. Where can ChemistWarehouse.ie send orders?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">At this stage, we are only dispatching orders in the Republic of Ireland.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please email info@chemistwarehouse.ie to request delivery is expanded to your country in the future.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">7. How can I have my order left at my premises?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Whilst in the secure checkout in the delivery method section you can select the option “Parcel to be left at the premises if no one is available to accept it”.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">An Post will leave the parcel out of street view and out of the weather. If these conditions cannot be met, your order will be carded to the closest local An Post outlet.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Payment -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_payment\" style=\"color: #000; font-family: Arial, Verdana; font-size: 20px; font-weight: bold; margin-top: 15px;\">Payment</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. How can I pay for my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse Online accepts payments via:</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">PayPal</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Visa or MasterCard</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Visa Checkout</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note that all international orders need to be paid via PayPal</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px\"><span style=\"background-color:#3498db;\">2. If I use a credit card to purchase my items can anyone else obtain my credit card details?</span></div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height:20px;font-size:14px;\">No, Chemistwarehouse.ie is a secure site endorsed with the GeoTrust Certificate. This uses the latest encryption methods to ensure security of payment.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height:20px;font-size:14px;\">We do not see your credit card details when ordering online, with all transactions performed by the banking institutions.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We do not store any credit card details under any circumstances.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. Can I use a gift card/voucher to pay for my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse gift cards/vouchers cannot be used for online ordering.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Order Enquiries -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_order_enq\" style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">Order Enquiries</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. Is my order <span style=\"background-color:#f1c40f;\">confidential</span>?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All information collected by Chemist Warehouse is strictly confidential.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We do not provide this information to any other party for any purposes.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse staff are legally bound by conditions of employment to the confidentiality of your order and personal details.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">2. How do I cancel an order?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The best way to cancel an order is by emailing info@chemistwarehouse.ie and calling <span style=\"background-color:#f1c40f;\">1300 367 283</span> as soon as possible. In most cases, orders placed are dispatched within 1 Business day.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><span style=\"background-color:#3498db;\">When your order is placed, you will have a 2 hour timeframe to manually cancel your order by logging into your account and requesting this through the ‘cancel’ button beside that particular order number.</span></p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders that are in fulfillment cannot, in most cases be cancelled due to our system processing the order efficiently. Once your order is processed into this stage a cancellation will not be possible.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you would like to cancel your order beyond this stage you can post the order back to our Distribution Centre at your own cost.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As long as the packaging is in its original condition, a full refund less postage will be provided upon its receipt as outlined in our <a href=\"/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy.</a></p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Prescription Medications, Baby Formula, Vitamins, Fragrances and other consumable products are unable to be refunded or returned once they have been dispatched.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. How can I track the progress of my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><span style=\"background-color:#3498db;\">You can track your order status during processing as well as delivery by logging online, and clicking on your relevant order number.</span></p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The status will allow you to see the stage it is at if it has not yet been shipped, and by pressing the “track order” button after it has been shipped, you can see the latest information An Post has on your order.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If for any reason you do not receive your tracking number or you believe there may be problems with your delivery please contact us <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. What happens if I don’t receive my confirmation email for my order?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All orders placed through Chemist Warehouse will automatically receive a confirmation email, if by any chance you do not receive this please send us an email <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> along with your relevant proof of payment.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5. How can I change my address on my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you need to change your address on an order you have placed, you will need to inform us immediately as orders process through our system rapidly.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please email us <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> with your updated address and we will endeavour to alter your order promptly.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion2\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. What do I do if something from my order is received damaged/missing/or not as ordered?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Whilst every effort is made to ensure this does not happen if the above has occurred you will need to contact out customer service team within 7 days of receiving your order <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> with any relevant photos and order number and we will assist you further.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#3498db;\">7. How can I get a copy of my Tax Invoice?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">A Copy of your digital invoice is available from Your Account. If your purchase was made on our website, just follow the below instructions to obtain a copy of your invoice:</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">1. Go to <a href=\"/\" style=\"text-decoration: underline; color: blue\">www.chemistwarehouse.ie</a></li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">2. Click \'Your Account\' on the top right side of the website</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">3. You will see all orders listed - click the order you require an invoice.</li>\r\n			</ul>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">8. Can I refund/exchange products I’ve ordered online?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, in most cases you are able to return items from your order in store, please ensure you bring your tax invoice with you within 14 days of receiving your order.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Alternatively, you can post the item back to us and we will refund accordingly once the product arrives.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Products we cannot accept returns for include medication, baby formula, vitamins, fragrances and consumable products.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">9. How will my order be packed?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders will be packaged in plain boxes and unmarked for privacy and security. They will also have packaging inserted to avoid movement in transit.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Products & Catalogue -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_product_catalogue\" style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">Products &amp; Catalogue</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. What does it mean by ‘temporarily low stock online, please try your local store’&nbsp;when looking at products on your website?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The above message means we are currently out of stock of the particular item and it cannot be ordered online at this time.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you have a local store, please contact <a href=\"/store-location\" text-decoration:=\"\" underline=\"\">them</a> directly to query if they have the stock available.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Alternatively you can contact our Customer Service team <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and we will endeavour to locate the stock for you in our stores.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">2. Why have I been initially charged for products that Chemist Warehouse could not supply?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All orders must be paid in full before Chemist Warehouse will process them. Chemist Warehouse stocks in store around 90% of products ordered and orders any other products.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please be advised, we have seven distribution centers across Republic of Ireland.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The Distribution Centre that is responsible for your order may not always have every item listed on your order in stock. In this instance we will send you an out of stock notification providing you with options on how to proceed with your order.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">In some cases suppliers may discontinue stock of a product, Chemist Warehouse are not always informed until after an order has been placed. We are currently developing new systems to limit this problem. In these cases, the item is cancelled from the order and a refund is given via the payment method used when placing your order.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">3. Can Fragrances be returned for exchange or refund?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">No, fragrances cannot be returned or exchanged in line with our <a href=\"/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy</a> so please choose carefully.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">4. Can Vitamins be returned for Refund or Exchange?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">No, Due to Health Regulations and in line with our <a href=\"/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy</a> we do not refund or exchange on any orally taken products as we cannot guarantee storage outside the premises.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We always want to make sure that our customers have absolute confidence in every product they purchase.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">This is especially the case in medicines, vitamins and many other healthcare products.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">It is important that our customers know that every medicine is safe and effective with no possibility of the medicine being compromised in any way due to storage or handling.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We state in store and on our receipts “Medicines, baby formula and vitamin supplements refunds or exchanges will also not be accepted outside normal statutory obligations.”</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">This policy exists to protect customers.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">5. Are all items listed in the Chemist Warehouse catalogue available on the website?</span></div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We take care to stock all items inside each Chemist Warehouse catalogue on the Chemist Warehouse website.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Unfortunately, some items are too bulky, have limited availability or unsafe to send through the post.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Therefore, we avoid listing them as not to disappoint customers who won\'t be able to receive them.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note, not all promotions and gift with purchases are available online and can only be obtained in store.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. Do the Chemist Warehouse stores keep the same products as listed on the Chemist Warehouse website?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">A majority of products on the Chemist Warehouse website are kept at Chemist Warehouse stores and this can vary from store to store.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Products that are only available on the website will state this in their product description.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Not all products available in Chemist Warehouse stores can be supplied through the website. Products that are stored in the fridge and heavy or bulky items cannot always be supplied via the website.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">7. Are the prices on the Chemist Warehouse website the same in stores?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The prices are the same with the exception of online-only promotions and 2 for one offers.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please check with your local Chemist Warehouse store on the price and availability of products.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">8. How does the Lowest Price Guaranteed offer work?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">At Chemist Warehouse if you find a cheaper price on the same item at another Irish Registered Pharmacy or Irish Registered Retailer we will match it and give you 10% off the difference.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The price matching policy is limited to the retail limit applicable or a maximum quantity of three of each product.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><b>In Store:</b><br />\r\n			If you would like to price match in store, please bring a catalogue from the other retailer containing valid proof of their price. The discount will take place during the time you purchase the product in store and our staff may choose to contact the competitor to verify their price before granting the price match.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><b>Online:</b><br />\r\n			If you would like to price match online, please send us a direct link of the product on the competitors’ website it is being advertised on and your order number. Please note we require notification of your price match request within 24 hours of placing an order with us.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You will need to pay for your order in full, however after your price match has been approved you will receive a refund for the matched price.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><b>Exclusions:</b><br />\r\n			Our price matching policy excludes international orders and offers that are exclusively online. This policy cannot be applied to products at the other company if they are:</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height:20px;font-size:14px;\">out of stock</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">short dated</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">on clearance or discontinued</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">A part of a promotional offer e.g. buy one get one free</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Purchases made through Click and Collect</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">**Chemist Warehouse reserves the right to deny any price matching claims if they do not meet the above criteria.**</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">9. What policy does Chemist Warehouse have in regards to expiry dates of products&nbsp;they supply?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Our policy is to supply products with at least 1 month expiry beyond the normal expected time it would take to consume based on normal dosages.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As we have no control over expiry dates supplied from the manufacturer, we are unable to supply requests for extended expiry dates and we do not recommend ordering any more than 6 months’ supply of any product.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Any orders in excess of 6 months’ supply or in excess of retail quantities are at the risk of the purchaser in regards to expiry dates.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n<!-- Prescriptions & Pharmacy Only Medications --><!-- General -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_general_enq\" style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">General</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. Where is Chemist Warehouse located, and can we purchase at Chemist Warehouse rather than through the Internet?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, Please click on store <a href=\"/store-location\" style=\"text-decoration: underline; color: blue\">locations</a> for a full list of stores.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#3498db;\">2. How can I change my online account details?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you wish to change your online account information e.g. name, address please send these changes through to our Customer Service team <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and they will update any information for you. Please note, your username cannot be changed.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. Why have the prices changed from what I saw previously?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As we have regular monthly catalogues our prices change very regularly.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note, if you have placed items in your cart, these prices are subject to change in conjunction with our catalogue commencement and they are not held at the listed prices past this time.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. Can I order more than the quantity listed on the website?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As we are a retail company, we do not offer wholesale quantities in most cases.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">An email can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> for consideration of your request.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5. There is no local Chemist Warehouse near me, will one be opening in the future?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse is constantly expanding and endeavours to accommodate for areas with increased demand and bustling areas.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you would like to bring a location to our attention an email request can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. Will my order include VAT?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All products listed on our website that incur VAT will have this listed on your Tax Invoice which is included within all parcels sent.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you do not receive this Tax Invoice an email request can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">7. What is Chemist Warehouse\'s Privacy Statement?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Our web server makes a record of your visit and logs the following information for statistical purposes - the user\'s server address, the user\'s top level domain name (e.g. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded the referring site and the type of browser used.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the web server\'s logs.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse uses this information to improve our services and capabilities in operating our business for the consumer. We do not sell, provide, or allow our information to be viewed by any other person other than those employed by Chemist Warehouse. Chemist Warehouse will also forward order addresses onto An Post in order for the successful delivery of the parcel.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">8. Does Chemist Warehouse collect email addresses?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse requires email addresses for correspondence in regards to orders placed and registration of users. We do not use these emails for commercial use without prior consent.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please advise our Customer Service team if you no longer wish to receive our emailed correspondence.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#3498db;\">9. Do I need to have cookies enabled to use the Chemist Warehouse web site?</span></div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, you must be able to accept session cookies for all functions on the Chemist Warehouse site to work.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38763,39656,'en',0,'<div class=\"container-fluid\">\r\n<div class=\"clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item\" property=\"schema:text\">\r\n<div class=\"faq_title\" id=\"faq_about\" style=\"font-size: 18px;padding: 10px;background-color: #004996;color: white;text-transform: capitalize;font-weight: normal;\">FAQ</div>\r\n<!-- Delivery -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_delivery\" style=\"color:#000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">Delivery</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. How long will my order take to get to me?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">Chemist Warehouse will dispatch most orders within 1-2 business days Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">Delivery times are reliant upon normal An Post delivery times and vary depending on where you live. Please allow between 1-8 working days from the date of the order being shipped.</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For metro areas our delivery time frame is 2-4 business days.</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For regional areas our delivery time frame is 4-6 business days.</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For remote locations our delivery time frame is 5-12 business days.</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">• For international destinations our delivery time frame is 3-7 business days.</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">&gt;For more accurate delivery timeframes please visit our <a href=\"./shipping-delivery\" style=\"text-decoration: underline; color: blue\">Shipping</a> link at the bottom of the page.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">&gt;Delivery times are an estimate only. Delivery time does not include any time parcels may spend in the destination countries customs service.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">2. What are the delivery options and prices?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders OVER $50 = Free Shipping (Republic of Ireland only)<br />\r\n			+ An additional $10.00 for Express Postage</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders UNDER $50 = $8.95 for shipping (Republic of Ireland only)<br />\r\n			+ An additional $18.95 for Express Postage</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">For International orders, shipping costs are based on the weight of your order and the destination selected.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You will see the cost of your shipping in the cart after the destination has been selected which is automatically calculated.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px; margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">3. How can I track my order?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">During the fulfillment stage, the status of your order will be updated in your account. After your order has been dispatched, an email will be sent to you with a link to track your order via An Post.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">In the event your order has not arrived within the estimated delivery date provided by An Post, please contact our Customer Service Team <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> to follow up with An Post directly.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. What happens if I am not at home when my order is delivered?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse uses registered mail through An Post to deliver all parcels. In the event you are not at home to receive the parcel, a card will be left detailing the nearest An Post outlet where the parcel can be collected.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If your parcel has been redirected to the post office this will also show on your tracking number as ‘awaiting collection’ at the nominated post office where it will remain for approximately 7-14 days.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5.How do I change my address when placing a new order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You can add items into your cart as normal and proceed to the checkout. Whilst in the secure checkout under the ‘Contact Details’ underneath the address section there is a box preselected “ship to the same address” if you unselect this option you will be provided with additional space to fill in an alternative address, fill in the details and continue as normal.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you would like to permanently change your address on your account please contact our Customer Service Team&nbsp;<a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and they will alter it.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note that once your order has been dispatched we are unable to alter the address details.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. Where can ChemistWarehouse.ie send orders?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">At this stage, we are only dispatching orders in the Republic of Ireland.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please email info@chemistwarehouse.ie to request delivery is expanded to your country in the future.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">7. How can I have my order left at my premises?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Whilst in the secure checkout in the delivery method section you can select the option “Parcel to be left at the premises if no one is available to accept it”.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">An Post will leave the parcel out of street view and out of the weather. If these conditions cannot be met, your order will be carded to the closest local An Post outlet.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Payment -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_payment\" style=\"color: #000; font-family: Arial, Verdana; font-size: 20px; font-weight: bold; margin-top: 15px;\">Payment</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. How can I pay for my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse Online accepts payments via:</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">PayPal</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Visa or MasterCard</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Visa Checkout</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note that all international orders need to be paid via PayPal</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px\"><span style=\"background-color:#3498db;\">2. If I use a credit card to purchase my items can anyone else obtain my credit card details?</span></div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height:20px;font-size:14px;\">No, Chemistwarehouse.ie is a secure site endorsed with the GeoTrust Certificate. This uses the latest encryption methods to ensure security of payment.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height:20px;font-size:14px;\">We do not see your credit card details when ordering online, with all transactions performed by the banking institutions.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We do not store any credit card details under any circumstances.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. Can I use a gift card/voucher to pay for my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse gift cards/vouchers cannot be used for online ordering.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Order Enquiries -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_order_enq\" style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">Order Enquiries</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. Is my order <span style=\"background-color:#f1c40f;\">confidential</span>?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All information collected by Chemist Warehouse is strictly confidential.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We do not provide this information to any other party for any purposes.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse staff are legally bound by conditions of employment to the confidentiality of your order and personal details.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">2. How do I cancel an order?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The best way to cancel an order is by emailing info@chemistwarehouse.ie and calling <span style=\"background-color:#f1c40f;\">1300 367 283</span> as soon as possible. In most cases, orders placed are dispatched within 1 Business day.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><span style=\"background-color:#3498db;\">When your order is placed, you will have a 2 hour timeframe to manually cancel your order by logging into your account and requesting this through the ‘cancel’ button beside that particular order number.</span></p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders that are in fulfillment cannot, in most cases be cancelled due to our system processing the order efficiently. Once your order is processed into this stage a cancellation will not be possible.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you would like to cancel your order beyond this stage you can post the order back to our Distribution Centre at your own cost.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As long as the packaging is in its original condition, a full refund less postage will be provided upon its receipt as outlined in our <a href=\"/cms_upgrade/web/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy.</a></p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Prescription Medications, Baby Formula, Vitamins, Fragrances and other consumable products are unable to be refunded or returned once they have been dispatched.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. How can I track the progress of my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><span style=\"background-color:#3498db;\">You can track your order status during processing as well as delivery by logging online, and clicking on your relevant order number.</span></p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The status will allow you to see the stage it is at if it has not yet been shipped, and by pressing the “track order” button after it has been shipped, you can see the latest information An Post has on your order.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If for any reason you do not receive your tracking number or you believe there may be problems with your delivery please contact us <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. What happens if I don’t receive my confirmation email for my order?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All orders placed through Chemist Warehouse will automatically receive a confirmation email, if by any chance you do not receive this please send us an email <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> along with your relevant proof of payment.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5. How can I change my address on my order?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you need to change your address on an order you have placed, you will need to inform us immediately as orders process through our system rapidly.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please email us <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> with your updated address and we will endeavour to alter your order promptly.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion2\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. What do I do if something from my order is received damaged/missing/or not as ordered?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Whilst every effort is made to ensure this does not happen if the above has occurred you will need to contact out customer service team within 7 days of receiving your order <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> with any relevant photos and order number and we will assist you further.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#3498db;\">7. How can I get a copy of my Tax Invoice?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">A Copy of your digital invoice is available from Your Account. If your purchase was made on our website, just follow the below instructions to obtain a copy of your invoice:</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">1. Go to <a href=\"/\" style=\"text-decoration: underline; color: blue\">www.chemistwarehouse.ie</a></li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">2. Click \'Your Account\' on the top right side of the website</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">3. You will see all orders listed - click the order you require an invoice.</li>\r\n			</ul>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">8. Can I refund/exchange products I’ve ordered online?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, in most cases you are able to return items from your order in store, please ensure you bring your tax invoice with you within 14 days of receiving your order.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Alternatively, you can post the item back to us and we will refund accordingly once the product arrives.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Products we cannot accept returns for include medication, baby formula, vitamins, fragrances and consumable products.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">9. How will my order be packed?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Orders will be packaged in plain boxes and unmarked for privacy and security. They will also have packaging inserted to avoid movement in transit.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Products & Catalogue -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_product_catalogue\" style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">Products &amp; Catalogue</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. What does it mean by ‘temporarily low stock online, please try your local store’&nbsp;when looking at products on your website?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The above message means we are currently out of stock of the particular item and it cannot be ordered online at this time.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you have a local store, please contact <a href=\"/store-location\" text-decoration:=\"\" underline=\"\">them</a> directly to query if they have the stock available.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Alternatively you can contact our Customer Service team <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and we will endeavour to locate the stock for you in our stores.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">2. Why have I been initially charged for products that Chemist Warehouse could not supply?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All orders must be paid in full before Chemist Warehouse will process them. Chemist Warehouse stocks in store around 90% of products ordered and orders any other products.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please be advised, we have seven distribution centers across Republic of Ireland.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The Distribution Centre that is responsible for your order may not always have every item listed on your order in stock. In this instance we will send you an out of stock notification providing you with options on how to proceed with your order.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">In some cases suppliers may discontinue stock of a product, Chemist Warehouse are not always informed until after an order has been placed. We are currently developing new systems to limit this problem. In these cases, the item is cancelled from the order and a refund is given via the payment method used when placing your order.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">3. Can Fragrances be returned for exchange or refund?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">No, fragrances cannot be returned or exchanged in line with our <a href=\"/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy</a> so please choose carefully.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">4. Can Vitamins be returned for Refund or Exchange?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">No, Due to Health Regulations and in line with our <a href=\"/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy</a> we do not refund or exchange on any orally taken products as we cannot guarantee storage outside the premises.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We always want to make sure that our customers have absolute confidence in every product they purchase.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">This is especially the case in medicines, vitamins and many other healthcare products.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">It is important that our customers know that every medicine is safe and effective with no possibility of the medicine being compromised in any way due to storage or handling.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We state in store and on our receipts “Medicines, baby formula and vitamin supplements refunds or exchanges will also not be accepted outside normal statutory obligations.”</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">This policy exists to protect customers.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">5. Are all items listed in the Chemist Warehouse catalogue available on the website?</span></div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">We take care to stock all items inside each Chemist Warehouse catalogue on the Chemist Warehouse website.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Unfortunately, some items are too bulky, have limited availability or unsafe to send through the post.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Therefore, we avoid listing them as not to disappoint customers who won\'t be able to receive them.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note, not all promotions and gift with purchases are available online and can only be obtained in store.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. Do the Chemist Warehouse stores keep the same products as listed on the Chemist Warehouse website?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">A majority of products on the Chemist Warehouse website are kept at Chemist Warehouse stores and this can vary from store to store.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Products that are only available on the website will state this in their product description.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Not all products available in Chemist Warehouse stores can be supplied through the website. Products that are stored in the fridge and heavy or bulky items cannot always be supplied via the website.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">7. Are the prices on the Chemist Warehouse website the same in stores?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The prices are the same with the exception of online-only promotions and 2 for one offers.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please check with your local Chemist Warehouse store on the price and availability of products.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">8. How does the Lowest Price Guaranteed offer work?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">At Chemist Warehouse if you find a cheaper price on the same item at another Irish Registered Pharmacy or Irish Registered Retailer we will match it and give you 10% off the difference.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The price matching policy is limited to the retail limit applicable or a maximum quantity of three of each product.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><b>In Store:</b><br />\r\n			If you would like to price match in store, please bring a catalogue from the other retailer containing valid proof of their price. The discount will take place during the time you purchase the product in store and our staff may choose to contact the competitor to verify their price before granting the price match.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><b>Online:</b><br />\r\n			If you would like to price match online, please send us a direct link of the product on the competitors’ website it is being advertised on and your order number. Please note we require notification of your price match request within 24 hours of placing an order with us.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You will need to pay for your order in full, however after your price match has been approved you will receive a refund for the matched price.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\"><b>Exclusions:</b><br />\r\n			Our price matching policy excludes international orders and offers that are exclusively online. This policy cannot be applied to products at the other company if they are:</p>\r\n\r\n			<ul>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height:20px;font-size:14px;\">out of stock</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">short dated</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">on clearance or discontinued</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">A part of a promotional offer e.g. buy one get one free</li>\r\n				<li class=\"faqs\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Purchases made through Click and Collect</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">**Chemist Warehouse reserves the right to deny any price matching claims if they do not meet the above criteria.**</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">9. What policy does Chemist Warehouse have in regards to expiry dates of products&nbsp;they supply?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Our policy is to supply products with at least 1 month expiry beyond the normal expected time it would take to consume based on normal dosages.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As we have no control over expiry dates supplied from the manufacturer, we are unable to supply requests for extended expiry dates and we do not recommend ordering any more than 6 months’ supply of any product.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Any orders in excess of 6 months’ supply or in excess of retail quantities are at the risk of the purchaser in regards to expiry dates.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n<!-- Prescriptions & Pharmacy Only Medications --><!-- General -->\r\n\r\n<div style=\"padding-top: 10px\">\r\n<div class=\"faq_v2_title\" id=\"faq_v2_general_enq\" style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 15px;\">General</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. Where is Chemist Warehouse located, and can we purchase at Chemist Warehouse rather than through the Internet?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, Please click on store <a href=\"/store-location\" style=\"text-decoration: underline; color: blue\">locations</a> for a full list of stores.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#3498db;\">2. How can I change my online account details?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you wish to change your online account information e.g. name, address please send these changes through to our Customer Service team <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and they will update any information for you. Please note, your username cannot be changed.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. Why have the prices changed from what I saw previously?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As we have regular monthly catalogues our prices change very regularly.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please note, if you have placed items in your cart, these prices are subject to change in conjunction with our catalogue commencement and they are not held at the listed prices past this time.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. Can I order more than the quantity listed on the website?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">As we are a retail company, we do not offer wholesale quantities in most cases.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">An email can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> for consideration of your request.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5. There is no local Chemist Warehouse near me, will one be opening in the future?</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse is constantly expanding and endeavours to accommodate for areas with increased demand and bustling areas.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you would like to bring a location to our attention an email request can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">6. Will my order include VAT?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">All products listed on our website that incur VAT will have this listed on your Tax Invoice which is included within all parcels sent.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If you do not receive this Tax Invoice an email request can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">7. What is Chemist Warehouse\'s Privacy Statement?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Our web server makes a record of your visit and logs the following information for statistical purposes - the user\'s server address, the user\'s top level domain name (e.g. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded the referring site and the type of browser used.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the web server\'s logs.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse uses this information to improve our services and capabilities in operating our business for the consumer. We do not sell, provide, or allow our information to be viewed by any other person other than those employed by Chemist Warehouse. Chemist Warehouse will also forward order addresses onto An Post in order for the successful delivery of the parcel.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#f1c40f;\">8. Does Chemist Warehouse collect email addresses?</span></div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Chemist Warehouse requires email addresses for correspondence in regards to orders placed and registration of users. We do not use these emails for commercial use without prior consent.</p>\r\n\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please advise our Customer Service team if you no longer wish to receive our emailed correspondence.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\"><span style=\"background-color:#3498db;\">9. Do I need to have cookies enabled to use the Chemist Warehouse web site?</span></div>\r\n</div>\r\n\r\n<div class=\"faq_v2_accordion\">\r\n<div class=\"panel\">\r\n<table class=\"panel-table\" style=\"width: 100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_v2_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, you must be able to accept session cookies for all functions on the Chemist Warehouse site to work.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38763,39660,'en',0,'<style type=\"text/css\">.Faqpcupdate div {\r\n    margin: 0px 0px 10px 0px;\r\n}\r\n.Faqpcupdate h3 {\r\n    font-size: 18px !important;\r\n    line-height: 31px !important;\r\n    padding: 0 0 10px 10 !important;\r\n    color: #000 !important;\r\n    font-weight: 600 !important;\r\nmargin-bottom: 5px !important;\r\n}\r\n.Faqpcupdate p {\r\n    font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n    margin: 0px 0px 16px 0px !important;\r\n    margin-block-start: 0px !important;\r\n}\r\n.Faqpcupdate ul li {\r\n     font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n}\r\np.subhead {\r\n    font-weight: 600;\r\n    text-decoration: underline;\r\n  }\r\n  .Faqpcupdate table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: auto;\r\n}\r\n.Faqpcupdate h3.Payment,\r\n.Faqpcupdate h3.Order.Enquiries,\r\n.Faqpcupdate h3.Products.Catalogue,\r\n.Faqpcupdate h3.General\r\n {\r\n    background: #eee;\r\n    padding: 8px;\r\n    margin-top: 20px;\r\n}\r\n.Faqpcupdate td, th {\r\n  border: 1px solid #dddddd;\r\n  text-align: left;\r\n  padding: 8px;\r\nfont-size: 14px;\r\n}\r\n\r\n\r\n.Faqpcupdate tr:nth-child(even) {\r\n  background-color: #dddddd;\r\n}\r\n.Faqpcupdate p { display: block;\r\n    margin-block-start: 1em;\r\n    margin-block-end: 1em;\r\n    margin-inline-start: 0px;\r\n    margin-inline-end: 0px;\r\n    color: black;\r\n}@media only screen and (max-width: 600px) {.Faqpcupdate table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: scroll;\r\n    display: inline-block;\r\n} }\r\n</style>\r\n<div class=\"container-fluid Faqpcupdate\">\r\n<div id=\"main\" style=\"color: white; padding: 10px;font-size: 18px;  background-color: #004996;\">FAQ</div>\r\n\r\n<h3>Delivery</h3>\r\n\r\n<div>\r\n<h3>1. How long will my order take to get to me?</h3>\r\n\r\n<p>Chemist Warehouse will dispatch most orders within 1-2 business days Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.<br />\r\n<br />\r\nDelivery times are reliant upon normal An Post delivery times and vary depending on where you live. Please allow between 1-8 working days from the date of the order being shipped.</p>\r\n\r\n<ul>\r\n	<li>For metro areas our delivery time frame is 2-4 business days.</li>\r\n	<li>For regional areas our delivery time frame is 4-6 business days.</li>\r\n	<li>For remote locations our delivery time frame is 5-12 business days.</li>\r\n	<li>For international destinations our delivery time frame is 3-7 business days.</li>\r\n</ul>\r\n\r\n<p>For more accurate delivery timeframes please visit our <a href=\"./shipping-delivery\" style=\"text-decoration: underline; color: blue\">Shipping</a> link at the bottom of the page.</p>\r\n\r\n<p>Delivery times are an estimate only. Delivery time does not include any time parcels may spend in the destination countries customs service.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>2. What are the delivery options and prices?</h3>\r\n\r\n<p>Orders OVER $50 = Free Shipping (Republic of Ireland only)<br />\r\n+ An additional $10.00 for Express Postage</p>\r\n\r\n<p>Orders UNDER $50 = $8.95 for shipping (Republic of Ireland only)<br />\r\n+ An additional $18.95 for Express Postage</p>\r\n\r\n<p>For International orders, shipping costs are based on the weight of your order and the destination selected.</p>\r\n\r\n<p>You will see the cost of your shipping in the cart after the destination has been selected which is automatically calculated.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>3. How can I track my order?</h3>\r\n\r\n<p>During the fulfillment stage, the status of your order will be updated in your account. After your order has been dispatched, an email will be sent to you with a link to track your order via An Post.<br />\r\n<br />\r\nIn the event your order has not arrived within the estimated delivery date provided by An Post, please contact our Customer Service Team here to follow up with An Post directly.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>4. What happens if I am not at home when my order is delivered?</h3>\r\n\r\n<p>Chemist Warehouse uses registered mail through An Post to deliver all parcels. In the event you are not at home to receive the parcel, a card will be left detailing the nearest An Post outlet where the parcel can be collected.</p>\r\n\r\n<p>If your parcel has been redirected to the post office this will also show on your tracking number as ‘awaiting collection’ at the nominated post office where it will remain for approximately 7-14 days.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>5.How do I change my address when placing a new order?</h3>\r\n\r\n<p>You can add items into your cart as normal and proceed to the checkout. Whilst in the secure checkout under the ‘Contact Details’ underneath the address section there is a box preselected “ship to the same address” if you unselect this option you will be provided with additional space to fill in an alternative address, fill in the details and continue as normal.</p>\r\n\r\n<p>If you would like to permanently change your address on your account please contact our Customer Service Team <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and they will alter it.</p>\r\n\r\n<p>Please note that once your order has been dispatched we are unable to alter the address details.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>6. Where can ChemistWarehouse.ie send orders?</h3>\r\n\r\n<p>At this stage, we are only dispatching orders in the Republic of Ireland.</p>\r\n\r\n<p>Please email info@chemistwarehouse.ie to request delivery is expanded to your country in the future.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>7. How can I have my order left at my premises?</h3>\r\n\r\n<p>Whilst in the secure checkout in the delivery method section you can select the option “Parcel to be left at the premises if no one is available to accept it”.</p>\r\n\r\n<p>An Post will leave the parcel out of street view and out of the weather. If these conditions cannot be met, your order will be carded to the closest local An Post outlet.</p>\r\n</div>\r\n\r\n<h3 class=\"Payment\">Payment</h3>\r\n\r\n<div>\r\n<h3>1. How can I pay for my order?</h3>\r\n\r\n<p>Chemist Warehouse Online accepts payments via:</p>\r\n\r\n<ul>\r\n	<li>PayPal</li>\r\n	<li>Visa or MasterCard</li>\r\n	<li>Visa Checkout</li>\r\n</ul>\r\n\r\n<p>Please note that all international orders need to be paid via PayPal</p>\r\n</div>\r\n\r\n<div>\r\n<h3>2. If I use a credit card to purchase my items can anyone else obtain my credit card details?</h3>\r\n\r\n<p>No, Chemistwarehouse.ie is a secure site endorsed with the GeoTrust Certificate. This uses the latest encryption methods to ensure security of payment.</p>\r\n\r\n<p>We do not see your credit card details when ordering online, with all transactions performed by the banking institutions.</p>\r\n\r\n<p>We do not store any credit card details under any circumstances.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>3. Can I use a gift card/voucher to pay for my order?</h3>\r\n\r\n<p>Chemist Warehouse gift cards/vouchers cannot be used for online ordering.</p>\r\n</div>\r\n\r\n<h3 class=\"Order Enquiries\r\n\">Order Enquiries</h3>\r\n\r\n<div>\r\n<h3>1. Is my order confidential?</h3>\r\n\r\n<p>All information collected by Chemist Warehouse is strictly confidential.</p>\r\n\r\n<p>We do not provide this information to any other party for any purposes.</p>\r\n\r\n<p>Chemist Warehouse staff are legally bound by conditions of employment to the confidentiality of your order and personal details.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>2. How do I cancel an order?</h3>\r\n\r\n<p>The best way to cancel an order is by emailing info@chemistwarehouse.ie and calling 1300 367 283 as soon as possible. In most cases, orders placed are dispatched within 1 Business day.</p>\r\n\r\n<p>When your order is placed, you will have a 2 hour timeframe to manually cancel your order by logging into your account and requesting this through the ‘cancel’ button beside that particular order number.</p>\r\n\r\n<p>Orders that are in fulfillment cannot, in most cases be cancelled due to our system processing the order efficiently. Once your order is processed into this stage a cancellation will not be possible.</p>\r\n\r\n<p>If you would like to cancel your order beyond this stage you can post the order back to our Distribution Centre at your own cost.</p>\r\n\r\n<p>As long as the packaging is in its original condition, a full refund less postage will be provided upon its receipt as outlined in our <a href=\"/cms_upgrade/web/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy.</a>.</p>\r\n\r\n<p>Prescription Medications, Baby Formula, Vitamins, Fragrances and other consumable products are unable to be refunded or returned once they have been dispatched.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>3. How can I track the progress of my order?</h3>\r\n\r\n<p>You can track your order status during processing as well as delivery by logging online, and clicking on your relevant order number.</p>\r\n\r\n<p>The status will allow you to see the stage it is at if it has not yet been shipped, and by pressing the “track order” button after it has been shipped, you can see the latest information An Post has on your order.</p>\r\n\r\n<p>If for any reason you do not receive your tracking number or you believe there may be problems with your delivery please contact us <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>4. What happens if I don’t receive my confirmation email for my order?</h3>\r\n\r\n<p>All orders placed through Chemist Warehouse will automatically receive a confirmation email, if by any chance you do not receive this please send us an email <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> along with your relevant proof of payment.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>5. How can I change my address on my order?</h3>\r\n\r\n<p>If you need to change your address on an order you have placed, you will need to inform us immediately as orders process through our system rapidly.</p>\r\n\r\n<p>Please email us <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> with your updated address and we will endeavour to alter your order promptly.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>6. What do I do if something from my order is received damaged/missing/or not as ordered?</h3>\r\n\r\n<p>Whilst every effort is made to ensure this does not happen if the above has occurred you will need to contact out customer service team within 7 days of receiving your order <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> with any relevant photos and order number and we will assist you further.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>7. How can I get a copy of my Tax Invoice?</h3>\r\n\r\n<p>A Copy of your digital invoice is available from Your Account. If your purchase was made on our website, just follow the below instructions to obtain a copy of your invoice:</p>\r\n\r\n<ul>\r\n	<li>1. Go to www.chemistwarehouse.ie</li>\r\n	<li>2. Click \'Your Account\' on the top right side of the website</li>\r\n	<li>3. You will see all orders listed - click the order you require an invoice.</li>\r\n</ul>\r\n</div>\r\n\r\n<div>\r\n<h3>8. Can I refund/exchange products I’ve ordered online?</h3>\r\n\r\n<p>Yes, in most cases you are able to return items from your order in store, please ensure you bring your tax invoice with you within 14 days of receiving your order.</p>\r\n\r\n<p>Alternatively, you can post the item back to us and we will refund accordingly once the product arrives.</p>\r\n\r\n<p>Products we cannot accept returns for include medication, baby formula, vitamins, fragrances and consumable products.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>9. How will my order be packed?</h3>\r\n\r\n<p>Orders will be packaged in plain boxes and unmarked for privacy and security. They will also have packaging inserted to avoid movement in transit.</p>\r\n</div>\r\n\r\n<h3 class=\"Products Catalogue\">Products &amp; Catalogue</h3>\r\n\r\n<div>\r\n<h3>1. What does it mean by ‘temporarily low stock online, please try your local store’ when looking at products on your website?</h3>\r\n\r\n<p>The above message means we are currently out of stock of the particular item and it cannot be ordered online at this time.</p>\r\n\r\n<p>If you have a local store, please contact <a href=\"/cms_upgrade/web/store-location\" text-decoration:=\"\" underline=\"\">them</a> directly to query if they have the stock available.</p>\r\n\r\n<p>Alternatively you can contact our Customer Service team <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and we will endeavour to locate the stock for you in our stores.</p>\r\n\r\n<div>\r\n<h3>2. Why have I been initially charged for products that Chemist Warehouse could not supply?</h3>\r\n\r\n<p>All orders must be paid in full before Chemist Warehouse will process them. Chemist Warehouse stocks in store around 90% of products ordered and orders any other products.</p>\r\n\r\n<p>Please be advised, we have seven distribution centers across Republic of Ireland.</p>\r\n\r\n<p>The Distribution Centre that is responsible for your order may not always have every item listed on your order in stock. In this instance we will send you an out of stock notification providing you with options on how to proceed with your order.</p>\r\n\r\n<p>In some cases suppliers may discontinue stock of a product, Chemist Warehouse are not always informed until after an order has been placed. We are currently developing new systems to limit this problem. In these cases, the item is cancelled from the order and a refund is given via the payment method used when placing your order.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>3. Can Fragrances be returned for exchange or refund?</h3>\r\n\r\n<p>No, fragrances cannot be returned or exchanged in line with our <a href=\"/cms_upgrade/web/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy</a> so please choose carefully.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>4. Can Vitamins be returned for Refund or Exchange?</h3>\r\n\r\n<p>No, Due to Health Regulations and in line with our <a href=\"/cms_upgrade/web/returnrefundpolicy\" style=\"text-decoration: underline; color: blue\">Returns Policy</a> we do not refund or exchange on any orally taken products as we cannot guarantee storage outside the premises.</p>\r\n\r\n<p>We always want to make sure that our customers have absolute confidence in every product they purchase.</p>\r\n\r\n<p>This is especally the case in medicines, vitamins and many other healthcare products.</p>\r\n\r\n<p>It is important that our customers know that every medicine is safe and effective with no possibility of the medicine being compromised in any way due to storage or handling.</p>\r\n\r\n<p>We state in store and on our receipts “Medicines, baby formula and vitamin supplements refunds or exchanges will also not be accepted outside normal statutory obligations.”</p>\r\n\r\n<p>This policy exists to protect customers.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>5. Are all items listed in the Chemist Warehouse catalogue available on the website?</h3>\r\n\r\n<p>We take care to stock all items inside each Chemist Warehouse catalogue on the Chemist Warehouse website.</p>\r\n\r\n<p>Unfortunately, some items are too bulky, have limited availability or unsafe to send through the post.</p>\r\n\r\n<p>Therefore, we avoid listing them as not to disappoint customers who won\'t be able to receive them.</p>\r\n\r\n<p>Please note, not all promotions and gift with purchases are available online and can only be obtained in store.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>6. Do the Chemist Warehouse stores keep the same products as listed on the Chemist Warehouse website?</h3>\r\n\r\n<p>A majority of products on the Chemist Warehouse website are kept at Chemist Warehouse stores and this can vary from store to store.</p>\r\n\r\n<p>Products that are only available on the website will state this in their product description.</p>\r\n\r\n<p>Not all products available in Chemist Warehouse stores can be supplied through the website. Products that are stored in the fridge and heavy or bulky items cannot always be supplied via the website.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>7. Are the prices on the Chemist Warehouse website the same in stores?</h3>\r\n\r\n<p>The prices are the same with the exception of online-only promotions and 2 for one offers.</p>\r\n\r\n<p>Please check with your local Chemist Warehouse store on the price and availability of products.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>8. How does the Lowest Price Guaranteed offer work?</h3>\r\n\r\n<p>At Chemist Warehouse if you find a cheaper price on the same item at another Irish Registered Pharmacy or Irish Registered Retailer we will match it and give you 10% off the difference.</p>\r\n\r\n<p>The price matching policy is limited to the retail limit applicable or a maximum quantity of three of each product.</p>\r\n</div>\r\n\r\n<div>\r\n<p class=\"subhead\">In Store:</p>\r\n\r\n<p>If you would like to price match in store, please bring a catalogue from the other retailer containing valid proof of their price. The discount will take place during the time you purchase the product in store and our staff may choose to contact the competitor to verify their price before granting the price match.</p>\r\n</div>\r\n\r\n<div>\r\n<p class=\"subhead\">Online:</p>\r\n\r\n<p>If you would like to price match online, please send us a direct link of the product on the competitors’ website it is being advertised on and your order number. Please note we require notification of your price match request within 24 hours of placing an order with us.</p>\r\n\r\n<p>You will need to pay for your order in full, however after your price match has been approved you will receive a refund for the matched price.</p>\r\n</div>\r\n\r\n<div>\r\n<p class=\"subhead\">Exclusions:</p>\r\n\r\n<p>Our price matching policy excludes international orders and offers that are exclusively online. This policy cannot be applied to products at the other company if they are:</p>\r\n\r\n<ul>\r\n	<li>out of stock</li>\r\n	<li>short dated</li>\r\n	<li>on clearance or discontinued</li>\r\n	<li>A part of a promotional offer e.g. buy one get one free</li>\r\n	<li>Purchases made through Click and Collect</li>\r\n</ul>\r\n\r\n<p>**Chemist Warehouse reserves the right to deny any price matching claims if they do not meet the above criteria.**</p>\r\n</div>\r\n\r\n<div>\r\n<h3>9. What policy does Chemist Warehouse have in regards to expiry dates of products they supply?</h3>\r\n\r\n<p>Our policy is to supply products with at least 1 month expiry beyond the normal expected time it would take to consume based on normal dosages.</p>\r\n\r\n<p>As we have no control over expiry dates supplied from the manufacturer, we are unable to supply requests for extended expiry dates and we do not recommend ordering any more than 6 months’ supply of any product.</p>\r\n\r\n<p>Any orders in excess of 6 months’ supply or in excess of retail quantities are at the risk of the purchaser in regards to expiry dates.</p>\r\n</div>\r\n\r\n<h3 class=\"General\r\n\">General</h3>\r\n\r\n<div>\r\n<h3>1. Where is Chemist Warehouse located, and can we purchase at Chemist Warehouse rather than through the Internet?</h3>\r\n\r\n<p>Yes, Please click on store <a href=\"/cms_upgrade/web/store-location\" style=\"text-decoration: underline; color: blue\">locations</a> for a full list of stores.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>2. How can I change my online account details?</h3>\r\n\r\n<p>If you wish to change your online account information e.g. name, address please send these changes through to our Customer Service team <a href=\"/cms_upgrade/web/contact-us\" style=\"text-decoration: underline; color: blue\">here</a> and they will update any information for you. Please note, your username cannot be changed.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>3. Why have the prices changed from what I saw previously?</h3>\r\n\r\n<p>As we have regular monthly catalogues our prices change very regularly.</p>\r\n\r\n<p>Please note, if you have placed items in your cart, these prices are subject to change in conjunction with our catalogue commencement and they are not held at the listed prices past this time.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>4. Can I order more than the quantity listed on the website?</h3>\r\n\r\n<p>As we are a retail company, we do not offer wholesale quantities in most cases. An email can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a> for consideration of your request.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>5. There is no local Chemist Warehouse near me, will one be opening in the future?</h3>\r\n\r\n<p>Chemist Warehouse is constantly expanding and endeavours to accommodate for areas with increased demand and bustling areas.</p>\r\n\r\n<p>If you would like to bring a location to our attention an email request can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>6. Will my order include VAT?</h3>\r\n\r\n<p>All products listed on our website that incur VAT will have this listed on your Tax Invoice which is included within all parcels sent.</p>\r\n\r\n<p>If you do not receive this Tax Invoice an email request can be sent through to our Customer Service team <a href=\"mailto:info@chemistwarehouse.ie\" style=\"text-decoration: underline; color: blue\">here</a>.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>7. What is Chemist Warehouse\'s Privacy Statement?</h3>\r\n\r\n<p>Our web server makes a record of your visit and logs the following information for statistical purposes - the user\'s server address, the user\'s top level domain name (e.g. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded the referring site and the type of browser used.</p>\r\n\r\n<p>No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the web server\'s logs.</p>\r\n\r\n<p>Chemist Warehouse uses this information to improve our services and capabilities in operating our business for the consumer. We do not sell, provide, or allow our information to be viewed by any other person other than those employed by Chemist Warehouse. Chemist Warehouse will also forward order addresses onto An Post in order for the successful delivery of the parcel.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>8. Does Chemist Warehouse collect email addresses?</h3>\r\n\r\n<p>Chemist Warehouse requires email addresses for correspondence in regards to orders placed and registration of users. We do not use these emails for commercial use without prior consent.</p>\r\n\r\n<p>Please advise our Customer Service team if you no longer wish to receive our emailed correspondence.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>9. Do I need to have cookies enabled to use the Chemist Warehouse web site?</h3>\r\n\r\n<p>Yes, you must be able to accept session cookies for all functions on the Chemist Warehouse site to work.</p>\r\n</div>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38764,38767,'en',0,'<div style=\"text-align: left; clear: both; font-family: Arial; margin-right: auto; margin-left: auto; min-height: 550px;\">\r\n<div class=\"category_headers_container\" style=\"margin-top: 2px;\">\r\n<div id=\"main\" style=\"color: white; padding: 10px; font-size: 18px;  background-color: #004996;\">Shipping &amp; Delivery</div>\r\n</div>\r\n\r\n<div style=\"padding-right: 5px; padding-left: 15px; font-family: Arial; font-size: 14px; margin-bottom: 50px;\">\r\n<div style=\"text-align: left; padding-top: 3px; font-size: 14px; vertical-align: top; min-height: 100px;\">\r\n<p style=\"display: block;margin-block-start: 1em;margin-block-end: 1em;margin-inline-start: 0px;margin-inline-end: 0px;color: black;\"><span style=\"font-family: Arial, Verdana; font-size: 14px;\">CWH</span> uses Australia Post for all deliveries. All parcels will be delivered to the provided address and will require a signature on receipt. It is recommended to provide a work address for delivery if no one is home during business hours. Due to security issues, the parcel cannot be left unattended. Where no one is home to sign for the parcel, a card will be left detailing the nearest Australia Post outlet where the parcel can be collected during normal business hours.</p>\r\n\r\n<p style=\"display: block;margin-block-start: 1em;margin-block-end: 1em;margin-inline-start: 0px;margin-inline-end: 0px;color: black;\">Orders will be packaged in plain boxes and unmarked for privacy and security. They will be dispatched as soon as payment and prescriptions have been processed. Allow normal postage times for delivery.</p>\r\n\r\n<p style=\"display: block;margin-block-start: 1em;margin-block-end: 1em;margin-inline-start: 0px;margin-inline-end: 0px;color: black;\">CWH will dispatch most orders within ONE business day Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. It may be necessary for some orders to be shipped in more than one box from different distribution centres and therefore you may obtain these parcels at different times. You will be notified via email if there are any delays in obtaining any items on your order. Please contact us if you would like an alternative product or other arrangement. Order processing and delivery times may vary in peak times such as Christmas, Valentine\'s Day, Mother\'s Day, Father\'s Day and some catalogue promotions. Contact us for more information.</p>\r\n\r\n<p style=\"display: block;margin-block-start: 1em;margin-block-end: 1em;margin-inline-start: 0px;margin-inline-end: 0px;color: black;\">Most Prescription orders will be dispensed and dispatched the same day the actual prescription is received Monday to Friday. Please allow sufficient time for delivery via Australia Post of your prescription medicines so you do not run out. We recommend to allow 7 days for delivery or 10 days in remote areas. If sending a prescription to us also allow appropriate time for the prescription to reach us and for the order to be sent back. Allow extra time in peak delivery times for Australia Post such as the Christmas/New Year and Easter periods and for Public holidays.</p>\r\n</div>\r\n\r\n<div style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 35px;\">Postage and handling for domestic orders</div>\r\n\r\n<div style=\"text-align: left; font-size: 14px; vertical-align: top;\">\r\n<p style=\"display: block;margin-block-start: 1em;margin-block-end: 1em;margin-inline-start: 0px;margin-inline-end: 0px;color: black;\"><b><u>Standard Australia Post shipping within Australia</u></b></p>\r\n\r\n<p><b style=\"color: black;\">Allow 1-8 working days from the date we ship your order (depending on where you live in Australia).</b></p>\r\n</div>\r\n<!--Standard Postal rates--><!--Column header-->\r\n\r\n<div style=\"padding-top: 5px; padding-bottom: 10px; padding-left: 5px; font-weight: bold;\"><u style=\"color: black;\">FLAT RATE SHIPPING - Australian Orders</u></div>\r\n\r\n<table style=\"border-collapse:collapse\">\r\n	<tbody>\r\n		<tr style=\"background-color:rgb(204,204,204); height: 25px; margin-top: 10px;padding-top:2px;border: 1px solid rgb(153, 153, 153)\">\r\n			<th style=\"font-weight: normal; text-align: left;padding-left:5px;width: 150px; font-size: 14px;border:none;color:black\">Less than $50</th>\r\n			<th style=\"font-weight: normal; text-align: left;padding-left:5px;width: 150px; font-size: 14px;border:none;color:black\">$50 or more -&nbsp;CWH</th>\r\n		</tr>\r\n		<tr style=\"height: 19px; margin-top: 10px; background-color: rgb(255, 255, 255)\">\r\n			<td style=\"font-weight: normal; text-align: left;padding-left:5px;width: 150px; font-size: 14px;border:none;color:black\">$8.95</td>\r\n			<td style=\"font-weight: normal; text-align: left;padding-left:5px;width: 150px; font-size: 14px;border:none;color:black\">FREE</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n&nbsp;\r\n\r\n<div style=\"margin-top: 20px;font-family: Arial, Verdana; font-size: 14px;padding-bottom: 10px;color:black\"><b>Shipping Times</b></div>\r\n<!--Shipping Times--><!--Column header-->\r\n\r\n<table style=\"width:100%;margin-top:10px\">\r\n	<tbody>\r\n		<tr style=\"border:1px solid rgb(153,153,153);height:55px;padding-top:8px;font-size:14px;margin-top:10px;background-color:rgb(204,204,204)\">\r\n			<th class=\"col-1\" style=\"float:left;width:150px;color:black\">&nbsp;</th>\r\n			<th class=\"col-2\" style=\"float:left;font-weight:bold;width:220px;text-align:left;margin-top:10px;color:black\">TARGET</th>\r\n			<th class=\"col-3\" style=\"float:left;font-weight:normal;width:150px;text-align:left;margin-top:10px;color:black\">Standard Parcels<br />\r\n			(business days)</th>\r\n		</tr>\r\n		<!--Data--><!--VIC-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(255, 255, 255);line-height:20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left;font-weight:bold;width:150px;text-align:center;color:black\">VIC</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left;font-weight:normal;width:220px;color:black\">Melbourne metropolitan<br />\r\n			VIC country</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left;font-weight:normal;width:150px;color:black\">1 day<br />\r\n			1-2 days</td>\r\n		</tr>\r\n		<!--NSW/ACT-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(238, 234, 234);line-height:20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">NSW/ACT</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Sydney metropolitan<br />\r\n			NSW country<br />\r\n			Canberra metropolitan</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">1-2 days<br />\r\n			2-3 days<br />\r\n			2-3 days</td>\r\n		</tr>\r\n		<!--Queensland-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(255, 255, 255); line-height: 20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">QLD</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Brisbane metropolitan<br />\r\n			South East QLD<br />\r\n			Central QLD<br />\r\n			Far North QLD<br />\r\n			Far North QLD (Islands)</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">1-2 days<br />\r\n			1-2 days<br />\r\n			2-3 days<br />\r\n			2-4 days<br />\r\n			8-10 days</td>\r\n		</tr>\r\n		<!--Tasmania-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(238, 234, 234); line-height: 20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">TAS</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Tasmania</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">3-4 days</td>\r\n		</tr>\r\n		<!--South Australia-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(255, 255, 255); line-height: 20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">SA</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Adelaide metropolitan<br />\r\n			SA country</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">2 days<br />\r\n			3-4 days</td>\r\n		</tr>\r\n		<!--Northern Territory-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(238, 234, 234); line-height: 20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">NT</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Darwin metropolitan<br />\r\n			Alice Springs<br />\r\n			NT country</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">4 days<br />\r\n			4-5 days<br />\r\n			8-12 days</td>\r\n		</tr>\r\n		<!--Western Australia-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(255, 255, 255); line-height: 20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">WA</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Perth metropolitan<br />\r\n			WA country</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">4 days<br />\r\n			1-2 days<br />\r\n			1-4 days</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n\r\n<div style=\"text-align: left; font-size: 14px; margin-top: 30px; vertical-align: top; min-height: 80px;color:black\">\r\n<p><b><u style=\"color: black;\">Express Post within Australia</u></b></p>\r\n\r\n<p><b style=\"color: black;\">Allow 1-3 working days from the date we ship your order (depending on where you live in Australia).</b></p>\r\n</div>\r\n<!--Express Postal rates--><!--Column header-->\r\n\r\n<div style=\"padding-bottom: 10px; padding-left: 5px; font-weight: bold;\"><u style=\"color: black;\">FLAT RATE EXPRESS SHIPPING - Australian Orders</u></div>\r\n\r\n<table style=\"width: 100%;border-collapse:collapse\">\r\n	<tbody>\r\n		<tr style=\"background-color: #cccccc; height: 25px; margin-top: 10px; padding-top: 2px; border: 1px solid rgb(153, 153, 153)\">\r\n			<th style=\"font-weight: normal; text-align: left;font-size: 14px; padding-left: 5px; width: 150px;border:none;color:black\"><b style=\"font-weight: normal\">Less than $50</b></th>\r\n			<th style=\"font-weight: normal; text-align: left;font-size: 14px; padding-left: 5px; width: 150px;border:none;color:black\"><b style=\"font-weight: normal\">$50 or more</b></th>\r\n		</tr>\r\n		<!--Data-->\r\n		<tr style=\"height: 19px; margin-top: 10px; background-color: rgb(255, 255, 255)\">\r\n			<td style=\"font-weight: normal; text-align: left; padding-left: 5px; width: 150px;font-size: 14px;border:none;color:black\"><b style=\"font-weight: normal\">$18.95</b></td>\r\n			<td style=\"font-weight: normal; text-align: left; padding-left: 5px; width: 150px;font-size: 14px;border:none;color:black\"><b style=\"font-weight: normal\">$10</b></td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n\r\n<p><b><i style=\"color:black;font-weight: normal\">* all shipping costs are based on the weight of your order, where it is being shipped to, and the shipping method you selected. You will see the cost of each shipping method for your order in the selection page of the checkout.</i></b></p>\r\n<b>&nbsp;<span style=\"font-family: Arial, Verdana; font-size: 14px;\"><!--International Orders--> </span> </b>\r\n\r\n<div style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 35px;\">Postage and handling for international orders</div>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span> </b>\r\n\r\n<p><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">Express Courier International is now the preferred shipping provider. Germany and Netherlands orders are unable to be placed as the local customs have not accepted many of our parcels in the past. We apologise for any inconvenience this may cause.</span></b></p>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span> </b>\r\n\r\n<div style=\"text-align: left; font-size: 14px; margin-top: 20px; vertical-align: top; min-height: 80px;\">\r\n<div style=\"float: left;\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;\"><img alt=\"Chemist Warehouse - Shipping Method\" src=\"/cms/sites/default/files/shippingmethod24.gif\" style=\"width: 16px; height: 16px;\" /></span></b></div>\r\n\r\n<div style=\"float: left;\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;\">&nbsp;&nbsp;<b style=\"color:black;\">Express Courier International:</b></span></b></div>\r\n<b><span style=\"font-family: Arial, Verdana; font-size: 14px;\">&nbsp; </span> </b>\r\n\r\n<p><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">Full express door-to-door service, with online tracking, Delivery times vary between 2-5 working days to most countries*</span></b></p>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span></b></div>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span> </b>\r\n\r\n<div style=\"text-align: left; font-size: 14px; margin-top: 20px; vertical-align: top; min-height: 80px;\">\r\n<p><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">For estimated delivery times to your country, please visit <a href=\"http://www1.auspost.com.au/international/\" style=\"color: blue; text-decoration: underline;\" target=\"_blank\">Australia Post International</a> and select your country to view the estimated times on each delivery service. A limited list of prohibited products is also listed on website for each country.</span></b></p>\r\n\r\n<p style=\"font-size: 10px;\"><b><span style=\"font-family: Arial, Verdana;color:black;font-weight: normal\">* Delivery times are an estimate only. * Delivery time does not include any time parcels may spend in the destination countries customs service. *All international orders require a signature on delivery.</span></b></p>\r\n<b><span style=\"font-family: Arial, Verdana; font-size: 14px;\"><span style=\"font-family: Arial, Verdana; font-size: 14px\"><b style=\"color:black\">International Delivery Times</b></span> <!--International Shipping Times--> <!--Column header--> </span> </b>\r\n\r\n<table style=\"width:100%;font-weight:normal;font-size: 14px;border-collapse:collapse;margin-top:10px\">\r\n	<tbody>\r\n		<tr style=\"background-color:rgb(204, 204, 204);height: 19px;margin-top: 20px\">\r\n			<th style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;font-weight: normal\">&nbsp;</span></b></th>\r\n			<th style=\"font-weight:normal;text-align:left;border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">Express Courier Intl. *</span></b></th>\r\n		</tr>\r\n		<tr style=\"height: 19px;margin-top: 10px;background-color: rgb(255, 255, 255)\">\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">New Zealand</span></b></td>\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">2-3 days</span></b></td>\r\n		</tr>\r\n		<tr style=\"background-color:rgb(238, 234, 234);height: 19px;margin-top: 10px\">\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">Asia / Pacific</span></b></td>\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">7-14 days</span></b></td>\r\n		</tr>\r\n		<tr style=\"height: 19px;margin-top: 10px;background-color: rgb(255, 255, 255)\">\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">USA/Canada/Middle East</span></b></td>\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">2-5 days</span></b></td>\r\n		</tr>\r\n		<tr style=\"background-color:rgb(238, 234, 234);height: 19px;margin-top: 10px\">\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">Rest of World</span></b></td>\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">3-4 days</span></b></td>\r\n		</tr>\r\n		<tr style=\"height: 19px;margin-top: 10px\">\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">&nbsp;</span></b></td>\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\"><i>* estimated times in business days</i></span></b></td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span></b></div>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span></b></div>\r\n</div>\r\n','','full_html'),
('page',0,38764,39657,'en',0,'<div class=\"container-fluid\">\r\n<div style=\"text-align: left; clear: both; font-family: Arial; margin-right: auto; margin-left: auto; min-height: 550px;\">\r\n<div class=\"category_headers_container\" style=\"margin-top: 2px;\">\r\n<div id=\"main\" style=\"color: white; padding: 10px; font-size: 18px;  background-color: #004996;\">Shipping &amp; Delivery</div>\r\n</div>\r\n\r\n<div style=\"padding-right: 5px; padding-left: 15px; font-family: Arial; font-size: 14px; margin-bottom: 50px;\">\r\n<div style=\"text-align: left; padding-top: 3px; font-size: 14px; vertical-align: top; min-height: 100px;\">\r\n<p style=\"display: block;margin-block-start: 1em;margin-block-end: 1em;margin-inline-start: 0px;margin-inline-end: 0px;color: black;\"><span style=\"font-family: Arial, Verdana; font-size: 14px;\">CWH</span> uses Australia Post for all deliveries. All parcels will be delivered to the provided address and will require a signature on receipt. It is recommended to provide a work address for delivery if no one is home during business hours. Due to security issues, the parcel cannot be left unattended. Where no one is home to sign for the parcel, a card will be left detailing the nearest Australia Post outlet where the parcel can be collected during normal business hours.</p>\r\n\r\n<p style=\"display: block;margin-block-start: 1em;margin-block-end: 1em;margin-inline-start: 0px;margin-inline-end: 0px;color: black;\">Orders will be packaged in plain boxes and unmarked for privacy and security. They will be dispatched as soon as payment and prescriptions have been processed. Allow normal postage times for delivery.</p>\r\n\r\n<p style=\"display: block;margin-block-start: 1em;margin-block-end: 1em;margin-inline-start: 0px;margin-inline-end: 0px;color: black;\">CWH will dispatch most orders within ONE business day Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. It may be necessary for some orders to be shipped in more than one box from different distribution centres and therefore you may obtain these parcels at different times. You will be notified via email if there are any delays in obtaining any items on your order. Please contact us if you would like an alternative product or other arrangement. Order processing and delivery times may vary in peak times such as Christmas, Valentine\'s Day, Mother\'s Day, Father\'s Day and some catalogue promotions. Contact us for more information.</p>\r\n\r\n<p style=\"display: block;margin-block-start: 1em;margin-block-end: 1em;margin-inline-start: 0px;margin-inline-end: 0px;color: black;\">Most Prescription orders will be dispensed and dispatched the same day the actual prescription is received Monday to Friday. Please allow sufficient time for delivery via Australia Post of your prescription medicines so you do not run out. We recommend to allow 7 days for delivery or 10 days in remote areas. If sending a prescription to us also allow appropriate time for the prescription to reach us and for the order to be sent back. Allow extra time in peak delivery times for Australia Post such as the Christmas/New Year and Easter periods and for Public holidays.</p>\r\n</div>\r\n\r\n<div style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 35px;\">Postage and handling for domestic orders</div>\r\n\r\n<div style=\"text-align: left; font-size: 14px; vertical-align: top;\">\r\n<p style=\"display: block;margin-block-start: 1em;margin-block-end: 1em;margin-inline-start: 0px;margin-inline-end: 0px;color: black;\"><b><u>Standard Australia Post shipping within Australia</u></b></p>\r\n\r\n<p><b style=\"color: black;\">Allow 1-8 working days from the date we ship your order (depending on where you live in Australia).</b></p>\r\n</div>\r\n<!--Standard Postal rates--><!--Column header-->\r\n\r\n<div style=\"padding-top: 5px; padding-bottom: 10px; padding-left: 5px; font-weight: bold;\"><u style=\"color: black;\">FLAT RATE SHIPPING - Australian Orders</u></div>\r\n\r\n<table style=\"border-collapse:collapse\">\r\n	<tbody>\r\n		<tr style=\"background-color:rgb(204,204,204); height: 25px; margin-top: 10px;padding-top:2px;border: 1px solid rgb(153, 153, 153)\">\r\n			<th style=\"font-weight: normal; text-align: left;padding-left:5px;width: 150px; font-size: 14px;border:none;color:black\">Less than $50</th>\r\n			<th style=\"font-weight: normal; text-align: left;padding-left:5px;width: 150px; font-size: 14px;border:none;color:black\">$50 or more -&nbsp;CWH</th>\r\n		</tr>\r\n		<tr style=\"height: 19px; margin-top: 10px; background-color: rgb(255, 255, 255)\">\r\n			<td style=\"font-weight: normal; text-align: left;padding-left:5px;width: 150px; font-size: 14px;border:none;color:black\">$8.95</td>\r\n			<td style=\"font-weight: normal; text-align: left;padding-left:5px;width: 150px; font-size: 14px;border:none;color:black\">FREE</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n&nbsp;\r\n\r\n<div style=\"margin-top: 20px;font-family: Arial, Verdana; font-size: 14px;padding-bottom: 10px;color:black\"><b>Shipping Times</b></div>\r\n<!--Shipping Times--><!--Column header-->\r\n\r\n<table style=\"width:100%;margin-top:10px\">\r\n	<tbody>\r\n		<tr style=\"border:1px solid rgb(153,153,153);height:55px;padding-top:8px;font-size:14px;margin-top:10px;background-color:rgb(204,204,204)\">\r\n			<th class=\"col-1\" style=\"float:left;width:150px;color:black\">&nbsp;</th>\r\n			<th class=\"col-2\" style=\"float:left;font-weight:bold;width:220px;text-align:left;margin-top:10px;color:black\">TARGET</th>\r\n			<th class=\"col-3\" style=\"float:left;font-weight:normal;width:150px;text-align:left;margin-top:10px;color:black\">Standard Parcels<br />\r\n			(business days)</th>\r\n		</tr>\r\n		<!--Data--><!--VIC-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(255, 255, 255);line-height:20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left;font-weight:bold;width:150px;text-align:center;color:black\">VIC</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left;font-weight:normal;width:220px;color:black\">Melbourne metropolitan<br />\r\n			VIC country</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left;font-weight:normal;width:150px;color:black\">1 day<br />\r\n			1-2 days</td>\r\n		</tr>\r\n		<!--NSW/ACT-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(238, 234, 234);line-height:20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">NSW/ACT</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Sydney metropolitan<br />\r\n			NSW country<br />\r\n			Canberra metropolitan</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">1-2 days<br />\r\n			2-3 days<br />\r\n			2-3 days</td>\r\n		</tr>\r\n		<!--Queensland-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(255, 255, 255); line-height: 20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">QLD</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Brisbane metropolitan<br />\r\n			South East QLD<br />\r\n			Central QLD<br />\r\n			Far North QLD<br />\r\n			Far North QLD (Islands)</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">1-2 days<br />\r\n			1-2 days<br />\r\n			2-3 days<br />\r\n			2-4 days<br />\r\n			8-10 days</td>\r\n		</tr>\r\n		<!--Tasmania-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(238, 234, 234); line-height: 20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">TAS</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Tasmania</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">3-4 days</td>\r\n		</tr>\r\n		<!--South Australia-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(255, 255, 255); line-height: 20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">SA</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Adelaide metropolitan<br />\r\n			SA country</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">2 days<br />\r\n			3-4 days</td>\r\n		</tr>\r\n		<!--Northern Territory-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(238, 234, 234); line-height: 20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">NT</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Darwin metropolitan<br />\r\n			Alice Springs<br />\r\n			NT country</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">4 days<br />\r\n			4-5 days<br />\r\n			8-12 days</td>\r\n		</tr>\r\n		<!--Western Australia-->\r\n		<tr style=\"height: 19px; padding-top: 3px; font-size: 14px; background-color: rgb(255, 255, 255); line-height: 20px\">\r\n			<td class=\"col-1\" style=\"text-align: left; float: left; font-weight: bold; width: 150px; text-align: center;color:black\">WA</td>\r\n			<td class=\"col-2\" style=\"text-align: left; float: left; font-weight: normal; width: 220px;color:black\">Perth metropolitan<br />\r\n			WA country</td>\r\n			<td class=\"col-3\" style=\"text-align: left; float: left; font-weight: normal; width: 150px;color:black\">4 days<br />\r\n			1-2 days<br />\r\n			1-4 days</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n\r\n<div style=\"text-align: left; font-size: 14px; margin-top: 30px; vertical-align: top; min-height: 80px;color:black\">\r\n<p><b><u style=\"color: black;\">Express Post within Australia</u></b></p>\r\n\r\n<p><b style=\"color: black;\">Allow 1-3 working days from the date we ship your order (depending on where you live in Australia).</b></p>\r\n</div>\r\n<!--Express Postal rates--><!--Column header-->\r\n\r\n<div style=\"padding-bottom: 10px; padding-left: 5px; font-weight: bold;\"><u style=\"color: black;\">FLAT RATE EXPRESS SHIPPING - Australian Orders</u></div>\r\n\r\n<table style=\"width: 100%;border-collapse:collapse\">\r\n	<tbody>\r\n		<tr style=\"background-color: #cccccc; height: 25px; margin-top: 10px; padding-top: 2px; border: 1px solid rgb(153, 153, 153)\">\r\n			<th style=\"font-weight: normal; text-align: left;font-size: 14px; padding-left: 5px; width: 150px;border:none;color:black\"><b style=\"font-weight: normal\">Less than $50</b></th>\r\n			<th style=\"font-weight: normal; text-align: left;font-size: 14px; padding-left: 5px; width: 150px;border:none;color:black\"><b style=\"font-weight: normal\">$50 or more</b></th>\r\n		</tr>\r\n		<!--Data-->\r\n		<tr style=\"height: 19px; margin-top: 10px; background-color: rgb(255, 255, 255)\">\r\n			<td style=\"font-weight: normal; text-align: left; padding-left: 5px; width: 150px;font-size: 14px;border:none;color:black\"><b style=\"font-weight: normal\">$18.95</b></td>\r\n			<td style=\"font-weight: normal; text-align: left; padding-left: 5px; width: 150px;font-size: 14px;border:none;color:black\"><b style=\"font-weight: normal\">$10</b></td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n\r\n<p><b><i style=\"color:black;font-weight: normal\">* all shipping costs are based on the weight of your order, where it is being shipped to, and the shipping method you selected. You will see the cost of each shipping method for your order in the selection page of the checkout.</i></b></p>\r\n<b>&nbsp;<span style=\"font-family: Arial, Verdana; font-size: 14px;\"><!--International Orders--> </span> </b>\r\n\r\n<div style=\"color: #000; font-family: Arial; font-size: 20px; font-weight: bold; margin-top: 35px;\">Postage and handling for international orders</div>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span> </b>\r\n\r\n<p><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">Express Courier International is now the preferred shipping provider. Germany and Netherlands orders are unable to be placed as the local customs have not accepted many of our parcels in the past. We apologise for any inconvenience this may cause.</span></b></p>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span> </b>\r\n\r\n<div style=\"text-align: left; font-size: 14px; margin-top: 20px; vertical-align: top; min-height: 80px;\">\r\n<div style=\"float: left;\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;\"><img alt=\"Chemist Warehouse - Shipping Method\" src=\"/cms/sites/default/files/shippingmethod24.gif\" style=\"width: 16px; height: 16px;\" /></span></b></div>\r\n\r\n<div style=\"float: left;\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;\">&nbsp;&nbsp;<b style=\"color:black;\">Express Courier International:</b></span></b></div>\r\n<b><span style=\"font-family: Arial, Verdana; font-size: 14px;\">&nbsp; </span> </b>\r\n\r\n<p><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">Full express door-to-door service, with online tracking, Delivery times vary between 2-5 working days to most countries*</span></b></p>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span></b></div>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span> </b>\r\n\r\n<div style=\"text-align: left; font-size: 14px; margin-top: 20px; vertical-align: top; min-height: 80px;\">\r\n<p><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">For estimated delivery times to your country, please visit <a href=\"http://www1.auspost.com.au/international/\" style=\"color: blue; text-decoration: underline;\" target=\"_blank\">Australia Post International</a> and select your country to view the estimated times on each delivery service. A limited list of prohibited products is also listed on website for each country.</span></b></p>\r\n\r\n<p style=\"font-size: 10px;\"><b><span style=\"font-family: Arial, Verdana;color:black;font-weight: normal\">* Delivery times are an estimate only. * Delivery time does not include any time parcels may spend in the destination countries customs service. *All international orders require a signature on delivery.</span></b></p>\r\n<b><span style=\"font-family: Arial, Verdana; font-size: 14px;\"><span style=\"font-family: Arial, Verdana; font-size: 14px\"><b style=\"color:black\">International Delivery Times</b></span> <!--International Shipping Times--> <!--Column header--> </span> </b>\r\n\r\n<table style=\"width:100%;font-weight:normal;font-size: 14px;border-collapse:collapse;margin-top:10px\">\r\n	<tbody>\r\n		<tr style=\"background-color:rgb(204, 204, 204);height: 19px;margin-top: 20px\">\r\n			<th style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;font-weight: normal\">&nbsp;</span></b></th>\r\n			<th style=\"font-weight:normal;text-align:left;border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">Express Courier Intl. *</span></b></th>\r\n		</tr>\r\n		<tr style=\"height: 19px;margin-top: 10px;background-color: rgb(255, 255, 255)\">\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">New Zealand</span></b></td>\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">2-3 days</span></b></td>\r\n		</tr>\r\n		<tr style=\"background-color:rgb(238, 234, 234);height: 19px;margin-top: 10px\">\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">Asia / Pacific</span></b></td>\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">7-14 days</span></b></td>\r\n		</tr>\r\n		<tr style=\"height: 19px;margin-top: 10px;background-color: rgb(255, 255, 255)\">\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">USA/Canada/Middle East</span></b></td>\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">2-5 days</span></b></td>\r\n		</tr>\r\n		<tr style=\"background-color:rgb(238, 234, 234);height: 19px;margin-top: 10px\">\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">Rest of World</span></b></td>\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">3-4 days</span></b></td>\r\n		</tr>\r\n		<tr style=\"height: 19px;margin-top: 10px\">\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\">&nbsp;</span></b></td>\r\n			<td style=\"border:none\"><b><span style=\"font-family: Arial, Verdana; font-size: 14px;color:black;font-weight: normal\"><i>* estimated times in business days</i></span></b></td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span></b></div>\r\n<b> <span style=\"font-family: Arial, Verdana; font-size: 14px;\"> </span></b></div>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38764,40609,'en',0,'<style type=\"text/css\">.ship-deliverypg div {\r\n    margin: 0px 0px 10px 0px;\r\n}\r\n.ship-deliverypg div {\r\n    margin: 0px 0px 10px 0px;\r\n}\r\n.ship-deliverypg h3 {\r\n    font-size: 18px;\r\n    line-height: 31px;\r\n    padding: 0 0 10px 10;\r\n    color: #000;\r\n    font-weight: 600;\r\nmargin-bottom: 5px;\r\n}\r\n.ship-deliverypg p {\r\n    font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n    margin: 0px 0px 16px 0px !important;\r\n    margin-block-start: 0px !important;\r\n}\r\n.ship-deliverypg ul li {\r\n     font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n}\r\np.subhead {\r\n    font-weight: 600;\r\n    text-decoration: underline;\r\n  }\r\n  .ship-deliverypg table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: auto;\r\n}\r\n.ship-deliverypg td, th {\r\n  border: 1px solid #dddddd;\r\n  text-align: left;\r\n  padding: 8px;\r\nfont-size: 14px;\r\n}\r\n\r\n\r\n/*.ship-deliverypg tr:nth-child(even) {\r\n  background-color: #dddddd;\r\n}*/\r\n.ship-deliverypg p { display: block;\r\n    margin-block-start: 1em;\r\n    margin-block-end: 1em;\r\n    margin-inline-start: 0px;\r\n    margin-inline-end: 0px;\r\n    color: black;\r\n}@media only screen and (max-width: 600px) {.ship-deliverypg table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: scroll;\r\n    display: inline-block;\r\n} }\r\n</style>\r\n<div class=\"container-fluid ship-deliverypg\">\r\n<div class=\"category_headers_container\" style=\"margin-top: 2px;\">\r\n<div id=\"main\" style=\"color: white; padding: 10px; font-size: 18px;  background-color: #004996;\">Shipping &amp; Delivery</div>\r\n</div>\r\n\r\n<div><!-- <h3>What are cookies?</h3> -->\r\n<p>CWH uses Australia Post for all deliveries. All parcels will be delivered to the provided address and will require a signature on receipt. It is recommended to provide a work address for delivery if no one is home during business hours. Due to security issues, the parcel cannot be left unattended. Where no one is home to sign for the parcel, a card will be left detailing the nearest Australia Post outlet where the parcel can be collected during normal business hours.</p>\r\n\r\n<p>Orders will be packaged in plain boxes and unmarked for privacy and security. They will be dispatched as soon as payment and prescriptions have been processed. Allow normal postage times for delivery.</p>\r\n\r\n<p>CWH will dispatch most orders within ONE business day Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. It may be necessary for some orders to be shipped in more than one box from different distribution centres and therefore you may obtain these parcels at different times. You will be notified via email if there are any delays in obtaining any items on your order. Please contact us if you would like an alternative product or other arrangement. Order processing and delivery times may vary in peak times such as Christmas, Valentine\'s Day, Mother\'s Day, Father\'s Day and some catalogue promotions. Contact us for more information.</p>\r\n\r\n<p>Most Prescription orders will be dispensed and dispatched the same day the actual prescription is received Monday to Friday. Please allow sufficient time for delivery via Australia Post of your prescription medicines so you do not run out. We recommend to allow 7 days for delivery or 10 days in remote areas. If sending a prescription to us also allow appropriate time for the prescription to reach us and for the order to be sent back. Allow extra time in peak delivery times for Australia Post such as the Christmas/New Year and Easter periods and for Public holidays.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>Postage and handling for domestic orders</h3>\r\n\r\n<p class=\"subhead\">Standard Australia Post shipping within Australia</p>\r\n\r\n<p>Allow 1-8 working days from the date we ship your order (depending on where you live in Australia).</p>\r\n\r\n<p class=\"subhead\">FLAT RATE SHIPPING - Australian Orders</p>\r\n\r\n<table>\r\n	<tbody>\r\n		<tr style=\"background-color: #dddddd;\">\r\n			<th>Less than $50M</th>\r\n			<th>$50 or more - CWH</th>\r\n		</tr>\r\n		<tr style=\"background-color: #fff\">\r\n			<td>$8.95</td>\r\n			<td>FREE</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div>\r\n<h3>Shipping Times</h3>\r\n\r\n<table>\r\n	<tbody>\r\n		<tr style=\"background-color: #dddddd;\">\r\n			<th>&nbsp;</th>\r\n			<th>TARGET</th>\r\n			<th>Standard Parcels<br />\r\n			(business days)</th>\r\n		</tr>\r\n		<tr style=\"background-color: #fff;\">\r\n			<td>VICMelbourne</td>\r\n			<td>Melbourne metropolitan<br />\r\n			VIC country</td>\r\n			<td>VIC country1 day<br />\r\n			1-2 days</td>\r\n		</tr>\r\n		<tr>\r\n			<td>NSW/ACT</td>\r\n			<td>Sydney metropolitan<br />\r\n			NSW country<br />\r\n			Canberra metropolitan</td>\r\n			<td>1-2 days<br />\r\n			2-3 days<br />\r\n			2-3 days</td>\r\n		</tr>\r\n		<tr>\r\n			<td>QLD</td>\r\n			<td>Brisbane metropolitan<br />\r\n			South East QLD<br />\r\n			Central QLD<br />\r\n			Far North QLD<br />\r\n			Far North QLD (Islands)</td>\r\n			<td>1-2 days<br />\r\n			1-2 days<br />\r\n			2-3 days<br />\r\n			2-4 days<br />\r\n			8-10 days</td>\r\n		</tr>\r\n		<tr>\r\n			<td>TAS</td>\r\n			<td>Tasmania</td>\r\n			<td>3-4 days</td>\r\n		</tr>\r\n		<tr>\r\n			<td>SA</td>\r\n			<td>Adelaide metropolitan<br />\r\n			SA country</td>\r\n			<td>2 days<br />\r\n			3-4 days</td>\r\n		</tr>\r\n		<tr>\r\n			<td>NT</td>\r\n			<td>Darwin metropolitan<br />\r\n			Alice Springs<br />\r\n			NT country</td>\r\n			<td>4 days<br />\r\n			4-5 days<br />\r\n			8-12 days</td>\r\n		</tr>\r\n		<tr>\r\n			<td>WA</td>\r\n			<td>Perth metropolitan<br />\r\n			WA country</td>\r\n			<td>4 days<br />\r\n			1-2 days<br />\r\n			1-4 days</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div>\r\n<p class=\"subhead\">Express Post within Australia</p>\r\n\r\n<h3>Allow 1-3 working days from the date we ship your order (depending on where you live in Australia).</h3>\r\n\r\n<p class=\"subhead\">FLAT RATE EXPRESS SHIPPING - Australian Orders</p>\r\n\r\n<table>\r\n	<thead style=\"background-color: #dddddd\">\r\n		<tr>\r\n			<th>Less than $50</th>\r\n			<th>$50 or more</th>\r\n		</tr>\r\n	</thead>\r\n	<tbody>\r\n		<tr>\r\n			<td>$18.95</td>\r\n			<td>$10</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n\r\n<p>* all shipping costs are based on the weight of your order, where it is being shipped to, and the shipping method you selected. You will see the cost of each shipping method for your order in the selection page of the checkout.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>Postage and handling for international orders</h3>\r\n\r\n<p>Express Courier International is now the preferred shipping provider. Germany and Netherlands orders are unable to be placed as the local customs have not accepted many of our parcels in the past. We apologise for any inconvenience this may cause.</p>\r\n\r\n<p class=\"subhead\">Express Courier International:</p>\r\n\r\n<p>Full express door-to-door service, with online tracking, Delivery times vary between 2-5 working days to most countries*</p>\r\n\r\n<p>For estimated delivery times to your country, please visit <a href=\"http://www1.auspost.com.au/international/\" style=\"color: blue; text-decoration: underline;\" target=\"_blank\">Australia Post International</a> and select your country to view the estimated times on each delivery service. A limited list of prohibited products is also listed on website for each country.</p>\r\n\r\n<p>* Delivery times are an estimate only. * Delivery time does not include any time parcels may spend in the destination countries customs service. *All international orders require a signature on delivery.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>International Delivery Times</h3>\r\n</div>\r\n\r\n<table>\r\n	<thead style=\"background-color: #dddddd\">\r\n		<tr>\r\n			<th>Express Courier Intl. * New Zealand</th>\r\n			<th>Days</th>\r\n		</tr>\r\n	</thead>\r\n	<tbody>\r\n		<tr>\r\n			<td>New Zealand</td>\r\n			<td>2-3 days</td>\r\n		</tr>\r\n		<tr>\r\n			<td>Asia / Pacific</td>\r\n			<td>7-14 days</td>\r\n		</tr>\r\n		<tr>\r\n			<td>USA/Canada/Middle East</td>\r\n			<td>2-5 days</td>\r\n		</tr>\r\n		<tr>\r\n			<td>Rest of World</td>\r\n			<td>3-4 days</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n\r\n<p>* estimated times in business days</p>\r\n</div>\r\n','','full_html'),
('page',0,38765,38768,'en',0,'<div class=\"cnc\">\r\n<div class=\"cnc-intro\">\r\n<h2 class=\"cnc-landing\" style=\"padding-bottom:35px;font-size: 28px;margin-bottom: 0;letter-spacing: 1px;font-weight: normal;text-align: center;\"><a avenir=\"\" href=\"/aboutus/click-and-delivery\" style=\"text-decoration:none;color:black;text-align:center;font-family: \">Click &amp; Collect Delivery</a></h2>\r\n<a href=\"/aboutus/click-and-delivery\" style=\"text-align:center;\"><img alt=\"Chemist Warehouse - Click &amp; Collect Delivery\" class=\"img-header\" src=\"/sites/default/files/cnc-landing-page-header.png\" style=\"padding-left:0px;padding-right:0px;text-align: center;display: block;margin-left: auto;margin-right: auto;width: 50%;\" /></a>\r\n\r\n<h2 style=\"font-family: Arial; font-size: 25px;text-align: center;font-weight: normal;margin-bottom: 1%;margin-top: 4%;\">Frequently Asked Questions</h2>\r\n\r\n<p style=\"padding-top:10px;color:black;line-height: 20px;font-size:14px;font-weight:normal;padding-bottom:10px;\">Here you will find the most frequently asked questions about Click &amp; Collect Delivery. If the information below doesn\'t answer your query or concern, please contact your store directly via phone.</p>\r\n</div>\r\n<!-- About the Service -->\r\n\r\n<div 10px=\"\" class=\"faq_section style=\" padding-top:=\"\">\r\n<div class=\"faq_cnc_title\" id=\"faq_cnc_about\" style=\"font-size: 18px;padding: 10px;background-color: #004996;color: white;text-transform: capitalize;font-weight: normal;\">Click &amp; Collect Delivery FAQs</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"padding-top: 10px;\">\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. What information do I need to provide when arranging my order to be delivered?\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">Your name, delivery address, phone number, and delivery time. Payment methods are also required. Please refer to question 2 for further information.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size: 14px;margin:10px 0px;\">2. How do I pay for the delivery service?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;FONT-SIZE: 14px;\">You will be required to provide your card details over the phone with one of our friendly store members. A valid credit or debit card with VISA or Mastercard is accepted.</p>\r\n\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Note: For the security and privacy of our customers, credit card and debit card information will not be stored.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. How much does the delivery service cost?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Prices may vary depending on several factors:</p>\r\n\r\n			<ul>\r\n				<li class=\"fac\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The distance between your house and your local Chemist Warehouse store.</li>\r\n				<li class=\"fac\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The delivery time and day you select.</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please speak to one of our friendly store members at your nominated Click &amp; Collect store for further information.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. Can I select a time or day for delivery?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, you can. Please speak to one of our friendly staff members, who will check when you would like your order delivered.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5. How will I know when my order has arrived?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Our driver will either call you with the phone number you provided, knock on your door or ring your doorbell.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px\">6. If there are issue with my delivery, what can I do?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If there are any problems with your delivery, please contact the selected store and speak to one of our friendly staff to assist.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">7. How do I return an item?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You must return the Click &amp; Collect product to the selected store your order was purchased from. Please refer to our Click &amp; Collect refund Policy <a href=\"returnrefundpolicy\" style=\"color:blue;\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">8. Can I get my medicines home delivered?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Refer to our Prescription Home Delivery information page to learn more at <a href=\"https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery\">https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery.</a></p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Need Help? -->\r\n\r\n<div class=\"cnc-footer\">\r\n<h4 class=\"header_content\" style=\"text-align: center;font-size=20px;color:black;margin-top:20px;\">Need Help?</h4>\r\n\r\n<p class=\"faq\" style=\"font-size=14px;text-align:center;color:black\">Contact our friendly Customer Service team for assistance.</p>\r\n\r\n<p class=\"faq\" style=\"text-align:center\"><a class=\"button\" href=\"/contact-us\" style=\"border: 2px solid #2778af;color: #2778af;text-transform: uppercase;font-size: 20px;padding: 15px 30px;display: inline-block;/* width: 50%; */ min-width: 155px;/* font-weight: bold;*/\">Contact Us</a></p>\r\n</div>\r\n\r\n<p>&nbsp;</p>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38765,38776,'en',0,'<div class=\"container-fluid\">\r\n<div class=\"cnc\">\r\n<div class=\"cnc-intro\">\r\n<h2 class=\"cnc-landing\" style=\"padding-bottom:35px;font-size: 28px;margin-bottom: 0;letter-spacing: 1px;font-weight: normal;text-align: center;\"><a avenir=\"\" href=\"/aboutus/click-and-delivery\" style=\"text-decoration:none;color:black;text-align:center;font-family: \">Click &amp; Collect Delivery</a></h2>\r\n<a href=\"/aboutus/click-and-delivery\" style=\"text-align:center;\"><img alt=\"Chemist Warehouse - Click &amp; Collect Delivery\" class=\"img-header\" src=\"/sites/default/files/cnc-landing-page-header.png\" style=\"padding-left:0px;padding-right:0px;text-align: center;display: block;margin-left: auto;margin-right: auto;width: 50%;\" /></a>\r\n\r\n<h2 style=\"font-family: Arial; font-size: 25px;text-align: center;font-weight: normal;margin-bottom: 1%;margin-top: 4%;\">Frequently Asked Questions</h2>\r\n\r\n<p style=\"padding-top:10px;color:black;line-height: 20px;font-size:14px;font-weight:normal;padding-bottom:10px;\">Here you will find the most frequently asked questions about Click &amp; Collect Delivery. If the information below doesn\'t answer your query or concern, please contact your store directly via phone.</p>\r\n</div>\r\n<!-- About the Service -->\r\n\r\n<div 10px=\"\" class=\"faq_section style=\" padding-top:=\"\">\r\n<div class=\"faq_cnc_title\" id=\"faq_cnc_about\" style=\"font-size: 18px;padding: 10px;background-color: #004996;color: white;text-transform: capitalize;font-weight: normal;\">Click &amp; Collect Delivery FAQs</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"padding-top: 10px;\">\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. What information do I need to provide when arranging my order to be delivered?\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">Your name, delivery address, phone number, and delivery time. Payment methods are also required. Please refer to question 2 for further information.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size: 14px;margin:10px 0px;\">2. How do I pay for the delivery service?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;FONT-SIZE: 14px;\">You will be required to provide your card details over the phone with one of our friendly store members. A valid credit or debit card with VISA or Mastercard is accepted.</p>\r\n\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Note: For the security and privacy of our customers, credit card and debit card information will not be stored.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. How much does the delivery service cost?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Prices may vary depending on several factors:</p>\r\n\r\n			<ul>\r\n				<li class=\"fac\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The distance between your house and your local Chemist Warehouse store.</li>\r\n				<li class=\"fac\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The delivery time and day you select.</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please speak to one of our friendly store members at your nominated Click &amp; Collect store for further information.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. Can I select a time or day for delivery?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, you can. Please speak to one of our friendly staff members, who will check when you would like your order delivered.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5. How will I know when my order has arrived?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Our driver will either call you with the phone number you provided, knock on your door or ring your doorbell.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px\">6. If there are issue with my delivery, what can I do?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If there are any problems with your delivery, please contact the selected store and speak to one of our friendly staff to assist.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">7. How do I return an item?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You must return the Click &amp; Collect product to the selected store your order was purchased from. Please refer to our Click &amp; Collect refund Policy <a href=\"returnrefundpolicy\" style=\"color:blue;\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">8. Can I get my medicines home delivered?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Refer to our Prescription Home Delivery information page to learn more at <a href=\"https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery\">https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery.</a></p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Need Help? -->\r\n\r\n<div class=\"cnc-footer\">\r\n<h4 class=\"header_content\" style=\"text-align: center;font-size=20px;color:black;margin-top:20px;\">Need Help?</h4>\r\n\r\n<p class=\"faq\" style=\"font-size=14px;text-align:center;color:black\">Contact our friendly Customer Service team for assistance.</p>\r\n\r\n<p class=\"faq\" style=\"text-align:center\"><a class=\"button\" href=\"/contact-us\" style=\"border: 2px solid #2778af;color: #2778af;text-transform: uppercase;font-size: 20px;padding: 15px 30px;display: inline-block;/* width: 50%; */ min-width: 155px;/* font-weight: bold;*/\">Contact Us</a></p>\r\n</div>\r\n\r\n<p>&nbsp;</p>\r\n</div>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38765,38777,'en',0,'<div class=\"container-fluid\">\r\n<div class=\"cnc\">\r\n<div class=\"cnc-intro\">\r\n<h2 class=\"cnc-landing\" style=\"padding-bottom:35px;font-size: 28px;margin-bottom: 0;letter-spacing: 1px;font-weight: normal;text-align: center;\"><a avenir=\"\" href=\"/aboutus/click-and-delivery\" style=\"text-decoration:none;color:black;text-align:center;font-family: \">Click &amp; Collect Delivery</a></h2>\r\n<a href=\"/aboutus/click-and-delivery\" style=\"text-align:center;\"><img alt=\"Chemist Warehouse - Click &amp; Collect Delivery\" class=\"img-header\" src=\"/cms_upgrade/web/sites/default/files/cnc-landing-page-header.png\" style=\"padding-left:0px;padding-right:0px;text-align: center;display: block;margin-left: auto;margin-right: auto;width: 50%;\" /></a>\r\n\r\n<h2 style=\"font-family: Arial; font-size: 25px;text-align: center;font-weight: normal;margin-bottom: 1%;margin-top: 4%;\">Frequently Asked Questions</h2>\r\n\r\n<p style=\"padding-top:10px;color:black;line-height: 20px;font-size:14px;font-weight:normal;padding-bottom:10px;\">Here you will find the most frequently asked questions about Click &amp; Collect Delivery. If the information below doesn\'t answer your query or concern, please contact your store directly via phone.</p>\r\n</div>\r\n<!-- About the Service -->\r\n\r\n<div 10px=\"\" class=\"faq_section style=\" padding-top:=\"\">\r\n<div class=\"faq_cnc_title\" id=\"faq_cnc_about\" style=\"font-size: 18px;padding: 10px;background-color: #004996;color: white;text-transform: capitalize;font-weight: normal;\">Click &amp; Collect Delivery FAQs</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"padding-top: 10px;\">\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. What information do I need to provide when arranging my order to be delivered?\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">Your name, delivery address, phone number, and delivery time. Payment methods are also required. Please refer to question 2 for further information.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size: 14px;margin:10px 0px;\">2. How do I pay for the delivery service?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;FONT-SIZE: 14px;\">You will be required to provide your card details over the phone with one of our friendly store members. A valid credit or debit card with VISA or Mastercard is accepted.</p>\r\n\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Note: For the security and privacy of our customers, credit card and debit card information will not be stored.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. How much does the delivery service cost?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Prices may vary depending on several factors:</p>\r\n\r\n			<ul>\r\n				<li class=\"fac\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The distance between your house and your local Chemist Warehouse store.</li>\r\n				<li class=\"fac\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The delivery time and day you select.</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please speak to one of our friendly store members at your nominated Click &amp; Collect store for further information.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. Can I select a time or day for delivery?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, you can. Please speak to one of our friendly staff members, who will check when you would like your order delivered.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5. How will I know when my order has arrived?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Our driver will either call you with the phone number you provided, knock on your door or ring your doorbell.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px\">6. If there are issue with my delivery, what can I do?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If there are any problems with your delivery, please contact the selected store and speak to one of our friendly staff to assist.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">7. How do I return an item?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You must return the Click &amp; Collect product to the selected store your order was purchased from. Please refer to our Click &amp; Collect refund Policy <a href=\"returnrefundpolicy\" style=\"color:blue;\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">8. Can I get my medicines home delivered?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Refer to our Prescription Home Delivery information page to learn more at <a href=\"https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery\">https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery.</a></p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Need Help? -->\r\n\r\n<div class=\"cnc-footer\">\r\n<h4 class=\"header_content\" style=\"text-align: center;font-size=20px;color:black;margin-top:20px;\">Need Help?</h4>\r\n\r\n<p class=\"faq\" style=\"font-size=14px;text-align:center;color:black\">Contact our friendly Customer Service team for assistance.</p>\r\n\r\n<p class=\"faq\" style=\"text-align:center\"><a class=\"button\" href=\"/contact-us\" style=\"border: 2px solid #2778af;color: #2778af;text-transform: uppercase;font-size: 20px;padding: 15px 30px;display: inline-block;/* width: 50%; */ min-width: 155px;/* font-weight: bold;*/\">Contact Us</a></p>\r\n</div>\r\n\r\n<p>&nbsp;</p>\r\n</div>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38765,38778,'en',0,'<div class=\"container-fluid\">\r\n<div class=\"cnc\">\r\n<div class=\"cnc-intro\">\r\n<h2 class=\"cnc-landing\" style=\"padding-bottom:35px;font-size: 28px;margin-bottom: 0;letter-spacing: 1px;font-weight: normal;text-align: center;\"><a avenir=\"\" href=\"/aboutus/click-and-delivery\" style=\"text-decoration:none;color:black;text-align:center;font-family: \">Click &amp; Collect Delivery</a></h2>\r\n<a href=\"/aboutus/click-and-delivery\" style=\"text-align:center;\"><img alt=\"Chemist Warehouse - Click &amp; Collect Delivery\" class=\"img-header\" src=\"/cms_upgrade/web/sites/default/files/cnc-landing-page-header.png\" style=\"padding-left:0px;padding-right:0px;text-align: center;display: block;margin-left: auto;margin-right: auto;width: 50%;\" /></a>\r\n\r\n<h2 style=\"font-family: Arial; font-size: 25px;text-align: center;font-weight: normal;margin-bottom: 1%;margin-top: 4%;\">Frequently Asked Questions</h2>\r\n\r\n<p style=\"padding-top:10px;color:black;line-height: 20px;font-size:14px;font-weight:normal;padding-bottom:10px;\">Here you will find the most frequently asked questions about Click &amp; Collect Delivery. If the information below doesn\'t answer your query or concern, please contact your store directly via phone.</p>\r\n</div>\r\n<!-- About the Service -->\r\n\r\n<div 10px=\"\" class=\"faq_section style=\" padding-top:=\"\">\r\n<div class=\"faq_cnc_title\" id=\"faq_cnc_about\" style=\"font-size: 18px;padding: 10px;background-color: #004996;color: white;text-transform: capitalize;font-weight: normal;\">Click &amp; Collect Delivery FAQs</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"padding-top: 10px;\">\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. What information do I need to provide when arranging my order to be delivered?\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">Your name, delivery address, phone number, and delivery time. Payment methods are also required. Please refer to question 2 for further information.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size: 14px;margin:10px 0px;\">2. How do I pay for the delivery service?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;FONT-SIZE: 14px;\">You will be required to provide your card details over the phone with one of our friendly store members. A valid credit or debit card with VISA or Mastercard is accepted.</p>\r\n\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Note: For the security and privacy of our customers, credit card and debit card information will not be stored.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. How much does the delivery service cost?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Prices may vary depending on several factors:</p>\r\n\r\n			<ul>\r\n				<li class=\"fac\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The distance between your house and your local Chemist Warehouse store.</li>\r\n				<li class=\"fac\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The delivery time and day you select.</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please speak to one of our friendly store members at your nominated Click &amp; Collect store for further information.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. Can I select a time or day for delivery?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, you can. Please speak to one of our friendly staff members, who will check when you would like your order delivered.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5. How will I know when my order has arrived?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Our driver will either call you with the phone number you provided, knock on your door or ring your doorbell.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px\">6. If there are issue with my delivery, what can I do?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If there are any problems with your delivery, please contact the selected store and speak to one of our friendly staff to assist.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">7. How do I return an item?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You must return the Click &amp; Collect product to the selected store your order was purchased from. Please refer to our Click &amp; Collect refund Policy <a href=\"returnrefundpolicy\" style=\"color:blue;\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">8. Can I get my medicines home delivered?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Refer to our Prescription Home Delivery information page to learn more at <a href=\"https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery\">https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery.</a></p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Need Help? -->\r\n\r\n<div class=\"cnc-footer\">\r\n<h4 class=\"header_content\" style=\"text-align: center;font-size=20px;color:black;margin-top:20px;\">Need Help?</h4>\r\n\r\n<p class=\"faq\" style=\"font-size=14px;text-align:center;color:black\">Contact our friendly Customer Service team for assistance.</p>\r\n\r\n<p class=\"faq\" style=\"text-align:center\"><a class=\"button\" href=\"cms_upgrade/web/contact-us\" style=\"border: 2px solid #2778af;color: #2778af;text-transform: uppercase;font-size: 20px;padding: 15px 30px;display: inline-block;/* width: 50%; */ min-width: 155px;/* font-weight: bold;*/\">Contact Us</a></p>\r\n</div>\r\n\r\n<p>&nbsp;</p>\r\n</div>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38765,38779,'en',0,'<div class=\"container-fluid\">\r\n<div class=\"cnc\">\r\n<div class=\"cnc-intro\">\r\n<h2 class=\"cnc-landing\" style=\"padding-bottom:35px;font-size: 28px;margin-bottom: 0;letter-spacing: 1px;font-weight: normal;text-align: center;\"><a avenir=\"\" href=\"/aboutus/click-and-delivery\" style=\"text-decoration:none;color:black;text-align:center;font-family: \">Click &amp; Collect Delivery</a></h2>\r\n<a href=\"/aboutus/click-and-delivery\" style=\"text-align:center;\"><img alt=\"Chemist Warehouse - Click &amp; Collect Delivery\" class=\"img-header\" src=\"/cms_upgrade/web/sites/default/files/cnc-landing-page-header.png\" style=\"padding-left:0px;padding-right:0px;text-align: center;display: block;margin-left: auto;margin-right: auto;width: 50%;\" /></a>\r\n\r\n<h2 style=\"font-family: Arial; font-size: 25px;text-align: center;font-weight: normal;margin-bottom: 1%;margin-top: 4%;\">Frequently Asked Questions</h2>\r\n\r\n<p style=\"padding-top:10px;color:black;line-height: 20px;font-size:14px;font-weight:normal;padding-bottom:10px;\">Here you will find the most frequently asked questions about Click &amp; Collect Delivery. If the information below doesn\'t answer your query or concern, please contact your store directly via phone.</p>\r\n</div>\r\n<!-- About the Service -->\r\n\r\n<div 10px=\"\" class=\"faq_section style=\" padding-top:=\"\">\r\n<div class=\"faq_cnc_title\" id=\"faq_cnc_about\" style=\"font-size: 18px;padding: 10px;background-color: #004996;color: white;text-transform: capitalize;font-weight: normal;\">Click &amp; Collect Delivery FAQs</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"padding-top: 10px;\">\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">1. What information do I need to provide when arranging my order to be delivered?\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px\">Your name, delivery address, phone number, and delivery time. Payment methods are also required. Please refer to question 2 for further information.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size: 14px;margin:10px 0px;\">2. How do I pay for the delivery service?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;FONT-SIZE: 14px;\">You will be required to provide your card details over the phone with one of our friendly store members. A valid credit or debit card with VISA or Mastercard is accepted.</p>\r\n\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Note: For the security and privacy of our customers, credit card and debit card information will not be stored.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">3. How much does the delivery service cost?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Prices may vary depending on several factors:</p>\r\n\r\n			<ul>\r\n				<li class=\"fac\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The distance between your house and your local Chemist Warehouse store.</li>\r\n				<li class=\"fac\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">The delivery time and day you select.</li>\r\n			</ul>\r\n\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Please speak to one of our friendly store members at your nominated Click &amp; Collect store for further information.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">4. Can I select a time or day for delivery?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Yes, you can. Please speak to one of our friendly staff members, who will check when you would like your order delivered.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">5. How will I know when my order has arrived?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Our driver will either call you with the phone number you provided, knock on your door or ring your doorbell.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px\">6. If there are issue with my delivery, what can I do?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">If there are any problems with your delivery, please contact the selected store and speak to one of our friendly staff to assist.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">7. How do I return an item?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">You must return the Click &amp; Collect product to the selected store your order was purchased from. Please refer to our Click &amp; Collect refund Policy <a href=\"returnrefundpolicy\" style=\"color:blue;\">here</a>.</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n\r\n<div class=\"faq_cnc_accordion\" style=\"color: black;font-weight:bold;font-size:14px;margin:10px 0px;\">8. Can I get my medicines home delivered?</div>\r\n\r\n<div class=\"panel\">\r\n<table class=\"panel-table\">\r\n	<tbody>\r\n		<tr>\r\n			<td>\r\n			<p class=\"faq_cnc_content\" style=\"color: black;font-weight:normal;line-height: 20px;font-size:14px;\">Refer to our Prescription Home Delivery information page to learn more at <a href=\"https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery\">https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery.</a></p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- Need Help? -->\r\n\r\n<div class=\"cnc-footer\">\r\n<h4 class=\"header_content\" style=\"text-align: center;font-size=20px;color:black;margin-top:20px;\">Need Help?</h4>\r\n\r\n<p class=\"faq\" style=\"font-size=14px;text-align:center;color:black\">Contact our friendly Customer Service team for assistance.</p>\r\n\r\n<p class=\"faq\" style=\"text-align:center\"><a class=\"button\" href=\"/cms_upgrade/web/contact-us\" style=\"border: 2px solid #2778af;color: #2778af;text-transform: uppercase;font-size: 20px;padding: 15px 30px;display: inline-block;/* width: 50%; */ min-width: 155px;/* font-weight: bold;*/\">Contact Us</a></p>\r\n</div>\r\n\r\n<p>&nbsp;</p>\r\n</div>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38765,39658,'en',0,'<style type=\"text/css\">.Faqpc div {\r\n    margin: 0px 0px 10px 0px;\r\n}\r\n.Faqpc h3 {\r\n    font-size: 18px;\r\n    line-height: 31px;\r\n    padding: 0 0 10px 10;\r\n    color: #000;\r\n    font-weight: 600;\r\nmargin-bottom: 5px;\r\n}\r\n.Faqpc p {\r\n    font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n    margin: 0px 0px 16px 0px !important;\r\n    margin-block-start: 0px !important;\r\n}\r\n.Faqpc ul li {\r\n     font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n}\r\np.subhead {\r\n    font-weight: 600;\r\n    text-decoration: underline;\r\n  }\r\n  .Faqpc table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: auto;\r\n}\r\n.Faqpc td, th {\r\n  border: 1px solid #dddddd;\r\n  text-align: left;\r\n  padding: 8px;\r\nfont-size: 14px;\r\n}\r\n\r\n\r\n.Faqpc tr:nth-child(even) {\r\n  background-color: #dddddd;\r\n}\r\n.Faqpc p { display: block;\r\n    margin-block-start: 1em;\r\n    margin-block-end: 1em;\r\n    margin-inline-start: 0px;\r\n    margin-inline-end: 0px;\r\n    color: black;\r\n}@media only screen and (max-width: 600px) {.terms-conditionpc table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: scroll;\r\n    display: inline-block;\r\n} }\r\n</style>\r\n<div class=\"container-fluid Faqpc\">\r\n<h2 class=\"cnc-landing\" style=\"padding-bottom:15px;font-size: 28px;margin-bottom: 0;letter-spacing: 1px;font-weight: normal;text-align: center;\"><a avenir=\"\" href=\"/aboutus/click-and-delivery\" style=\"text-decoration:none;color:black;text-align:center;font-family: \">Click &amp; Collect Delivery</a></h2>\r\n<a href=\"/aboutus/click-and-delivery\" style=\"text-align:center;\"><img alt=\"Chemist Warehouse - Click &amp; Collect Delivery\" class=\"img-header\" src=\"/cms_upgrade/web/sites/default/files/cnc-landing-page-header.png\" style=\"padding-left:0px;padding-right:0px;text-align: center;display: block;margin-left: auto;margin-right: auto;width: 50%;\" /></a>\r\n\r\n<div>\r\n<h3>Frequently Asked Questions</h3>\r\n\r\n<p>Here you will find the most frequently asked questions about Click &amp; Collect Delivery. If the information below doesn\'t answer your query or concern, please contact your store directly via phone.</p>\r\n</div>\r\n\r\n<div id=\"main\" style=\"color: white; padding: 10px;font-size: 18px;  background-color: #004996;\">Click &amp; Collect Delivery FAQs</div>\r\n\r\n<div>\r\n<h3>1. What information do I need to provide when arranging my order to be delivered?</h3>\r\n\r\n<p>Your name, delivery address, phone number, and delivery time. Payment methods are also required. Please refer to question 2 for further information.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>2. How do I pay for the delivery service?</h3>\r\n\r\n<p>You will be required to provide your card details over the phone with one of our friendly store members. A valid credit or debit card with VISA or Mastercard is accepted.<br />\r\n<br />\r\nNote: For the security and privacy of our customers, credit card and debit card information will not be stored.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>3. How much does the delivery service cost?</h3>\r\n\r\n<p>Prices may vary depending on several factors:</p>\r\n\r\n<ul>\r\n	<li>The distance between your house and your local Chemist Warehouse store.</li>\r\n	<li>The delivery time and day you select.</li>\r\n</ul>\r\n\r\n<p>Please speak to one of our friendly store members at your nominated Click &amp; Collect store for further information.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>4. Can I select a time or day for delivery?</h3>\r\n\r\n<p>Yes, you can. Please speak to one of our friendly staff members, who will check when you would like your order delivered.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>5. How will I know when my order has arrived?</h3>\r\n\r\n<p>Our driver will either call you with the phone number you provided, knock on your door or ring your doorbell.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>6. If there are issue with my delivery, what can I do?</h3>\r\n\r\n<p>If there are any problems with your delivery, please contact the selected store and speak to one of our friendly staff to assist.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>7. How do I return an item?</h3>\r\n\r\n<p>You must return the Click &amp; Collect product to the selected store your order was purchased from. Please refer to our Click &amp; Collect refund Policy <a href=\"returnrefundpolicy\" style=\"color:blue;\">here</a>.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>8. Can I get my medicines home delivered?</h3>\r\n\r\n<p>Refer to our Prescription Home Delivery information page to learn more at <a href=\"https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery\">https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery.</a></p>\r\n</div>\r\n\r\n<div class=\"cnc-footer\">\r\n<h4 class=\"header_content\" style=\"text-align: center;font-size=20px;color:black;margin-top:20px;\">Need Help?</h4>\r\n\r\n<p class=\"faq\" style=\"font-size=14px;text-align:center;color:black\">Contact our friendly Customer Service team for assistance.</p>\r\n\r\n<p class=\"faq\" style=\"text-align:center\"><a class=\"button\" href=\"/contact-us\" style=\"border: 2px solid #2778af;color: #2778af;text-transform: uppercase;font-size: 20px;padding: 15px 30px;display: inline-block;/* width: 50%; */ min-width: 155px;/* font-weight: bold;*/\">Contact Us</a></p>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38765,39659,'en',0,'<style type=\"text/css\">.Faqpc div {\r\n    margin: 0px 0px 10px 0px;\r\n}\r\n.Faqpc h3 {\r\n    font-size: 18px;\r\n    line-height: 31px;\r\n    padding: 0 0 10px 10;\r\n    color: #000;\r\n    font-weight: 600;\r\nmargin-bottom: 5px;\r\n}\r\n.Faqpc p {\r\n    font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n    margin: 0px 0px 16px 0px !important;\r\n    margin-block-start: 0px !important;\r\n}\r\n.Faqpc ul li {\r\n     font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n}\r\np.subhead {\r\n    font-weight: 600;\r\n    text-decoration: underline;\r\n  }\r\n  .Faqpc table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: auto;\r\n}\r\n.Faqpc td, th {\r\n  border: 1px solid #dddddd;\r\n  text-align: left;\r\n  padding: 8px;\r\nfont-size: 14px;\r\n}\r\n\r\n\r\n.Faqpc tr:nth-child(even) {\r\n  background-color: #dddddd;\r\n}\r\n.Faqpc p { display: block;\r\n    margin-block-start: 1em;\r\n    margin-block-end: 1em;\r\n    margin-inline-start: 0px;\r\n    margin-inline-end: 0px;\r\n    color: black;\r\n}@media only screen and (max-width: 600px) {.terms-conditionpc table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: scroll;\r\n    display: inline-block;\r\n} }\r\n</style>\r\n<div class=\"container-fluid Faqpc\">\r\n<h2 class=\"cnc-landing\" style=\"padding-bottom:15px;font-size: 28px;margin-bottom: 0;letter-spacing: 1px;font-weight: normal;text-align: center;\"><a avenir=\"\" href=\"/aboutus/click-and-delivery\" style=\"text-decoration:none;color:black;text-align:center;font-family: \">Click &amp; Collect Delivery</a></h2>\r\n<a href=\"/aboutus/click-and-delivery\" style=\"text-align:center;\"><img alt=\"Chemist Warehouse - Click &amp; Collect Delivery\" class=\"img-header\" src=\"/cms_upgrade/web/sites/default/files/cnc-landing-page-header.png\" style=\"padding-left:0px;padding-right:0px;text-align: center;display: block;margin-left: auto;margin-right: auto;width: 50%;\" /></a>\r\n\r\n<div>\r\n<h3>Frequently Asked Questions</h3>\r\n\r\n<p>Here you will find the most frequently asked questions about Click &amp; Collect Delivery. If the information below doesn\'t answer your query or concern, please contact your store directly via phone.</p>\r\n</div>\r\n\r\n<div id=\"main\" style=\"color: white; padding: 10px;font-size: 18px;  background-color: #004996;\">Click &amp; Collect Delivery FAQs</div>\r\n\r\n<div>\r\n<h3>1. What information do I need to provide when arranging my order to be delivered?</h3>\r\n\r\n<p>Your name, delivery address, phone number, and delivery time. Payment methods are also required. Please refer to question 2 for further information.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>2. How do I pay for the delivery service?</h3>\r\n\r\n<p>You will be required to provide your card details over the phone with one of our friendly store members. A valid credit or debit card with VISA or Mastercard is accepted.<br />\r\n<br />\r\nNote: For the security and privacy of our customers, credit card and debit card information will not be stored.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>3. How much does the delivery service cost?</h3>\r\n\r\n<p>Prices may vary depending on several factors:</p>\r\n\r\n<ul>\r\n	<li>The distance between your house and your local Chemist Warehouse store.</li>\r\n	<li>The delivery time and day you select.</li>\r\n</ul>\r\n\r\n<p>Please speak to one of our friendly store members at your nominated Click &amp; Collect store for further information.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>4. Can I select a time or day for delivery?</h3>\r\n\r\n<p>Yes, you can. Please speak to one of our friendly staff members, who will check when you would like your order delivered.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>5. How will I know when my order has arrived?</h3>\r\n\r\n<p>Our driver will either call you with the phone number you provided, knock on your door or ring your doorbell.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>6. If there are issue with my delivery, what can I do?</h3>\r\n\r\n<p>If there are any problems with your delivery, please contact the selected store and speak to one of our friendly staff to assist.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>7. How do I return an item?</h3>\r\n\r\n<p>You must return the Click &amp; Collect product to the selected store your order was purchased from. Please refer to our Click &amp; Collect refund Policy <a href=\"returnrefundpolicy\" style=\"color:blue;\">here</a>.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>8. Can I get my medicines home delivered?</h3>\r\n\r\n<p>Refer to our Prescription Home Delivery information page to learn more at <a href=\"https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery\">https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery.</a></p>\r\n</div>\r\n\r\n<div class=\"cnc-footer\">\r\n<h4 class=\"header_content\" style=\"text-align: center;font-size=20px;color:black;margin-top:20px;\">Need Help?</h4>\r\n\r\n<p class=\"faq\" style=\"font-size=14px;text-align:center;color:black\">Contact our friendly Customer Service team for assistance.</p>\r\n\r\n<p class=\"faq\" style=\"text-align:center\"><a class=\"button\" href=\"/cms_upgrade/web/contact-us\" style=\"border: 2px solid #2778af;color: #2778af;text-transform: uppercase;font-size: 20px;padding: 15px 30px;display: inline-block;/* width: 50%; */ min-width: 155px;/* font-weight: bold;*/\">Contact Us</a></p>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38766,38769,'en',0,'<div id=\"main\" style=\"color: white; padding: 10px; font-size: 18px;  background-color: #004996;\">Terms &amp; Conditions</div>\r\n\r\n<div class=\"TCBox\">\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;margin-top:15px;\"><u><strong>TERMS OF USE</strong></u></div>\r\n\r\n<p>Thank you for visiting the <b>ChemistWarehouse.com.au</b> Web site (the \"<b>Site</b>\"). <b>ChemistWarehouse.com.au</b> is a leading online pharmacy: a retail store and information site for pharmaceutical products and online orders are picked packed and fulfilled by <b>ChemistWarehouse.com.au</b> affiliate company Epharmacy Group Pty Ltd ACN 110 869 059 (44&nbsp;Raglan Street Preston VIC 3107). The Site is designed to provide a convenient, private and informative retail experience for consumers to purchase products essential for maintenance of good health and for prevention of future illness. Accessible 24 hours a day, 7 days a week, the <b> ChemistWarehouse.com.au</b> online store offers an easy and convenient method of ordering pharmaceutical products online, along with a wealth of health-related information.</p>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> want each visitor to the Site (<b>\"you\"</b>) to have a safe, pleasurable visit, so we have established the following terms and conditions so that we both know what to expect from each other. By using the Site you agree to be bound by the terms following. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>INFORMATION DISCLAIMER</strong></u></div>\r\n\r\n<p><b>All information supplied has NO WARRANTY whatsoever.</b> Information and statements are not intended to diagnose, treat, cure, or prevent any disease.­ No warranty is made that any information on or linked to this site is complete and/or accurate. All information contained on the Site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form.</p>\r\n\r\n<p>Professional advice is required for each particular illness, disease, infection, injury or other medical condition and for dosages of the pharmaceutical product supplied via this Site. This information is not to be taken as any sort of medical advice whatsoever.­You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.</p>\r\n\r\n<p>The information contained in this Site is not intended nor is it implied to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your Pharmacist, General Practitioner, other medical practitioner or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding yours or any other parties medical condition. <b>NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.</b></p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>COPYRIGHT AND TRADEMARK NOTICE</strong></u></div>\r\n\r\n<p>This site is owned and operated by <b> ChemistWarehouse.com.au</b>. Unless otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively <b>\"Content\"</b>) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright © 2000, ALL RIGHTS RESERVED. All audio and video clips are the sole property of <b> ChemistWarehouse.com.au</b> or their respective content providers. All software used on the site is the sole property of <b> ChemistWarehouse.com.au</b> or those supplying the software. You acknowledge that the Site contains Content, audio and video clips and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies which exist now or are developed in the future.You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without <b> ChemistWarehouse.com.au</b>\'s prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>DISCLAIMER &amp; LIMITATION OF LIABILITY FOR PRODUCTS SOLD</strong></u></div>\r\n\r\n<p>EXCEPT AS EXPRESSLY STATED HEREIN, <b>ChemistWarehouse.com.au</b> MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE SITE. EXCEPT AS EXPRESSLY STATED HEREIN, <b>ChemistWarehouse.com.au</b> EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE EXCEPT FOR THE \'CONSUMER GUARANTEES\' OUTLINED IN THE AUSTRALIAN CONSUMER LAW (FOUND AT:WWW.ACCC.GOV.AU). YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO <b>ChemistWarehouse.com.au</b> ARISING FROM ANY PRODUCT SOLD ON THE SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL <b>ChemistWarehouse.com.au</b>, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>DISCLAIMER FOR USE OF SITE</strong></u></div>\r\n\r\n<p>YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. IN NO EVENT WILL <b>ChemistWarehouse.com.au</b>, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES, THIRD-PARTY CONTENT PROVIDERS OR THE LIKE WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. IN ADDITION <b>ChemistWarehouse.com.au</b>, DO NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, OR USE OF THE INFORMATION, CONTENT, SERVICE, OR PRODUCTS PROVIDED THROUGH THE SITE.</p>\r\n\r\n<p>FURTHER, <b>ChemistWarehouse.com.au</b> EXPLICITLY DISCLAIMS ANY RESPONSIBILITY FOR THE ACCURACY, CONTENT, OR AVAILABILITY OF INFORMATION FOUND ON SITES THAT LINK TO OR FROM THE SITE FROM THIRD PARTIES. WE CANNOT BE HELD RESPONSIBLE FOR THE ACCURACY, COPYRIGHT COMPLIANCE, LEGALITY, OR DECENCY OF MATERIAL CONTAINED IN THIRD-PARTY SITES, AND YOU HEREBY IRREVOCABLY WAIVE ANY CLAIM AGAINST US WITH RESPECT TO SUCH SITES.</p>\r\n\r\n<p>UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR REGISTRATION INFORMATION, TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; (v) NEGLIGENT OR WILFUL ACTS OF <b>ChemistWarehouse.com.au</b>, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES OR (vi) ANY OTHER MATTER RELATING TO THE SITE.</p>\r\n\r\n<p>You agree to indemnify and hold <b>ChemistWarehouse.com.au</b>, and our directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the Content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>YOUR ACCOUNT OBLIGATIONS</strong></u></div>\r\n\r\n<p>In consideration of your use of the Site, you agree to:</p>\r\n\r\n<ol>\r\n	<li style=\"list-style-type: lower-alpha;\">provide true, accurate, current and complete information about yourself as prompted by the registration form (the \"Registration Information\") and</li>\r\n	<li style=\"list-style-type: lower-alpha;\">maintain and promptly update the Registration Information to keep it true, accurate, current and complete.</li>\r\n</ol>\r\n\r\n<p>If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the Site.</p>\r\n\r\n<p>You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. <b>ChemistWarehouse.com.au</b> consider this Registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>PAYMENT METHODS</strong></u></div>\r\n\r\n<p><b>Credit Cards:</b> We accept all major credit cards including Visa and MasterCard. There is no surcharge for Visa or Mastercard transactions with <b><b>ChemistWarehouse.com.au</b></b>. Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed as soon as your order is placed. This is done to protect the security of your credit card details, as we do not store your card details at any point (except in the case of recurring orders, where you credit card details will be stored by our third party service provider. For more information, see information under the heading ‘Recurring Deliveries’). In the event that we cannot fulfil your order or some items cannot be shipped, we will refund the difference back to your credit card. These refunds may take several business days to appear on your statement.</p>\r\n\r\n<p><b>BPay : </b><br />\r\n<b>ChemistWarehouse.com.au</b> accepts BPay. Orders are processed upon receipt of money from BPay. If BPay payment is made before 4pm (Qld time) this will come through next business day, however payments made after 4pm (Qld time) will not come through for 2 business days. If a payment is made after 4pm (Qld time) Friday, this payment will not come through until the next Tuesday. If ordering urgent medication or other products, please allow enough time for processing of BPay. Payment via Credit Card is processed immediately. All refunds due to stock shortages or changes in orders will be done by Cheque posted to the address on the order as there is no refund option currently available via BPay.</p>\r\n\r\n<p><b>Gift Card Terms of Use: </b><br />\r\nKEY TERMS AND CONDITIONS FOR USE: Gift cards are to be treated as cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. Gift cards are: Redeemable for merchandise or services at all Chemist Warehouse stores; not redeemable for cash and can not be used for payment of credit or retail accounts.<br />\r\nGift Card balance must be redeemed before expiry date shown on card. As of May 2018 gift card balance has an expiry of 36 months, cards showing 12 months expiry dating back to May 2015 is redeemable for use.<br />\r\nIt is up to you to use the full value before expiry date, cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited. If purchase exceeds available card balance, you must make up difference with other payment method. You are liable for all transactions on your card except to the extent to which there has been fraud or negligence by us or any of our employees. Check available card balance by calling 1300 367 283. We reserve the right to change any terms. We reserve the right to chance any terms contained in these Terms of use at any time. Call 1300 367 283 if you have any reason to believe an error has occurred in relation to this card.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>ORDER ACCEPTANCE POLICY</strong></u></div>\r\n\r\n<p>Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. <b>ChemistWarehouse.com.au</b> reserves the right at any time after receipt of your order to accept or decline your order for any reason. <b>ChemistWarehouse.com.au</b> reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>YOUR CONDUCT</strong></u></div>\r\n\r\n<p>You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>OUR RIGHTS</strong></u></div>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third party providers or licensors. We are not responsible for screening, policing, editing, or monitoring such Content.</p>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>TYPOGRAPHICAL ERRORS</strong></u></div>\r\n\r\n<p>In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, <b>ChemistWarehouse.com.au</b> shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. <b>ChemistWarehouse.com.au</b> shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled <b>ChemistWarehouse.com.au</b> shall immediately issue a credit to your credit card account in the amount of the incorrect price.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>APPLICABLE LAW</strong></u></div>\r\n\r\n<p>As far as legally possible this Agreement, its terms and conditions and the Use of this Site shall be governed by the laws in existence from time to time in Australia. Any claim relating to the Site, the services provided through the Site or the Content shall be governed by the internal laws of the state of Queensland and you agree to submit to having the matter dealt with in a court in Brisbane in the state of Queensland, Australia or another Australian jurisdiction.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>TERMINATION</strong></u></div>\r\n\r\n<p>These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>GENERAL INFORMATION</strong></u></div>\r\n<a id=\"SUBSCRIPTION\"> </a>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 14px;\"><a id=\"SUBSCRIPTION\">SUBSCRIPTION DELIVERIES</a></div>\r\n<a id=\"SUBSCRIPTION\"> </a>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> may (at its absolute discretion) allow customers, for orders shipped within Australia only, to order products on an ongoing/recurring basis, by selecting the purchase quantity and order frequency in which they would like the product(s) to be delivered to them. Customers must create an Account to take advantage of this service. Products will be sold to the customer at the fixed price paid by the customer at the time of the first order. Customers may cancel or pause a recurring order (in whole or in part) at any time, up to the shipment date. To cancel, suspend or pause a recurring order log into your Account at [insert a hyperlink here to take them to the login page] Payment for recurring order can be made by credit card or PayPal and you can set or adjust the payment method at any time prior to the shipment date by logging into your Account. If the customer’s credit card or PayPal account has been charged for a purchase which is part of a recurring order, but the purchase has not yet been dispatched, <b>ChemistWarehouse.com.au</b> shall immediately issue a credit to the customer’s credit card or PayPal account in the amount of the cancelled order charged to your credit card or PayPal account. <b>ChemistWarehouse.com.au</b> cannot guarantee that products selected for recurring orders will be available for supply, including at the frequency selected by the customer. In the event that <b>ChemistWarehouse.com.au</b> does not have sufficient stock to fill an order, the customer will be notified and given the option to either choose to wait for the product to be restocked, cancel that particular occurrence of the supply of the product, or cancel the recurring order. Where a product is discontinued the customer will be given the option to select a suitable replacement product or cancel the order. Shipping costs for recurring product deliveries will be determined in the same manner as for individual product deliveries. <b>ChemistWarehouse.com.au</b> reserves the right to cancel or skip a recurring order at any time and notify you via email. This recurring order option is not available for International customers requiring delivery outside of Australia and is not available with the Click and Collect service.<br />\r\n<br />\r\n<b>ChemistWarehouse.com.au</b> uses the Adyen payment gateway to process credit card payments on an ongoing basis required for it to provide the recurring delivery service. To take advantage of the recurring deliveries service, customers must allow Adyen to store their credit card details. Adyen will collect, store and use your personal information in accordance with its privacy policy.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\">LIMITED PURCHASE QUANTITIES AND FREQUENCY</div>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> reserves the right to monitor and limit the purchase amounts and/or purchase frequency of products at its sole discretion. <b>ChemistWarehouse.com.au</b> reserves the right to restrict sales to a non-commercial level at its sole discretion (including in respect of sales on a recurring basis). In such cases <b>ChemistWarehouse.com.au</b> will reduce product(s) and/or order frequency to what <b>ChemistWarehouse.com.au</b> considers a non-commercial supply. Any commercial supplies should be by request by email to: <a href=\"/cdn-cgi/l/email-protection#573e39313817343f323a3e2423203625323f382224327934383a793622\"><span class=\"__cf_email__\" data-cfemail=\"345d5a525b74\">[email&nbsp;protected]</span><b>chemistwarehouse.com.au</b></a>.”</p>\r\n\r\n<div class=\"subTitleboldCaps\" id=\"INT\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>INTERNATIONAL DESTINATION RESTRICTIONS &amp; LIABILITY</strong></u></div>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> thoroughly monitors all international orders and inspects all packages leaving our distribution centres to ensure that all items ordered by customers are included in each order and that each order is safely packed for International shipping.</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> has no control over International Customs or International Postal Operations and as such, takes no responsibility for damaged items or items claimed to be missing.</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> will not refund any International orders where such claims are made. We recommend such claims are placed with your local customs and or postal service.</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> reserves the right to restrict parcels where the destination country is; Egypt, Ghana, Indonesia, Lebanon, Macedonia, Morocco, Nigeria, Pakistan, Romania, Serbia and Montenegro, Ukraine or others at it\'s sole discretion.<b>ChemistWarehouse</b><b>.com.au</b> is not responsible for the loss of any orders due to untraceable consignments numbers. <b>ChemistWarehouse</b><b>.com.au</b> is not liable for any cost that may be incurred due to customs tax or delivery tax. <b>ChemistWarehouse</b><b>.com.au</b> holds no liability to any orders that are detained by any countries customs, this may also affect delivery times and <b>ChemistWarehouse</b><b>.com.au</b> holds no responsibility on the order being delivered within a certain timeframe or cost. <b>ChemistWarehouse</b><b>.com.au</b> cannot guarantee the quality of any consumable products delivered due to extended shipping times and weather and hold no liability on replacing/refunded them. <b>ChemistWarehouse</b><b>.com.au</b> cannot guarantee the quality of any food products delivered due to extended shipping times and weather and hold no liability on replacing/refunded them. <b>ChemistWarehouse</b><b>.com.au</b> will refund the exact amount of a cancelled order in Australian Dollars, however for international orders the currency at the time will dictate how much will be deposited back into your account. <b>ChemistWarehouse</b><b>.com.au</b> is not liable for any discrepancy of currency at the time of the refund.&nbsp;</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> is proud to offer the best in Australian healthcare to everyone, regardless of where they may reside.</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> is an expert at sourcing the best healthcare product in the world and selling it to our customers at the very best price, we are not experts in understanding customs, taxation and importation laws of all the wonderful and varied countries in which our customers live.</p>\r\n\r\n<p>As such by agreeing to purchase the goods in your basket today, you accept that <b>ChemistWarehouse</b><b>.com.au</b> is responsible for the picking packing and dispatching of your goods to you. If for any reason whatsoever, be it taxes, custom law, duties or any other reasons whatsoever your parcel does not make it to your door and Chemist Warehouse has picked, packed and dispatched the goods you have ordered, whilst we regret the non-delivery, <b>ChemistWarehouse</b><b>.com.au</b> is unable to refund your payment.</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> uses Australia Post and other equally reputable international couriers for your delivery, so you can have absolute confidence that if your order fails to arrive it is not a function of the courier but rather a regulatory hurdle. Given the quality of our courier partners, if your delivery arrives damaged please let us know and we will endeavour to either resupply the goods or refund your payment based on the individual circumstances. However outside of this non damaged delivery guarantee <b>ChemistWarehouse</b><b>.com.au</b> is unable to guarantee goods purchased on our web site will be compliant with your local laws and regulations and as such be permitted to make it to your door.</p>\r\nCopyright © 2020 All rights reserved.</div>\r\n','','full_html'),
('page',0,38766,38782,'en',0,'<div class=\"container-fluid\">\r\n<div id=\"main\" style=\"color: white; padding: 10px; font-size: 18px;  background-color: #004996;\">Terms &amp; Conditions</div>\r\n\r\n<div class=\"TCBox\">\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;margin-top:15px;\"><u><strong>TERMS OF USE</strong></u></div>\r\n\r\n<p>Thank you for visiting the <b>ChemistWarehouse.com.au</b> Web site (the \"<b>Site</b>\"). <b>ChemistWarehouse.com.au</b> is a leading online pharmacy: a retail store and information site for pharmaceutical products and online orders are picked packed and fulfilled by <b>ChemistWarehouse.com.au</b> affiliate company Epharmacy Group Pty Ltd ACN 110 869 059 (44&nbsp;Raglan Street Preston VIC 3107). The Site is designed to provide a convenient, private and informative retail experience for consumers to purchase products essential for maintenance of good health and for prevention of future illness. Accessible 24 hours a day, 7 days a week, the <b> ChemistWarehouse.com.au</b> online store offers an easy and convenient method of ordering pharmaceutical products online, along with a wealth of health-related information.</p>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> want each visitor to the Site (<b>\"you\"</b>) to have a safe, pleasurable visit, so we have established the following terms and conditions so that we both know what to expect from each other. By using the Site you agree to be bound by the terms following. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>INFORMATION DISCLAIMER</strong></u></div>\r\n\r\n<p><b>All information supplied has NO WARRANTY whatsoever.</b> Information and statements are not intended to diagnose, treat, cure, or prevent any disease.­ No warranty is made that any information on or linked to this site is complete and/or accurate. All information contained on the Site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form.</p>\r\n\r\n<p>Professional advice is required for each particular illness, disease, infection, injury or other medical condition and for dosages of the pharmaceutical product supplied via this Site. This information is not to be taken as any sort of medical advice whatsoever.­You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.</p>\r\n\r\n<p>The information contained in this Site is not intended nor is it implied to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your Pharmacist, General Practitioner, other medical practitioner or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding yours or any other parties medical condition. <b>NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.</b></p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>COPYRIGHT AND TRADEMARK NOTICE</strong></u></div>\r\n\r\n<p>This site is owned and operated by <b> ChemistWarehouse.com.au</b>. Unless otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively <b>\"Content\"</b>) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright © 2000, ALL RIGHTS RESERVED. All audio and video clips are the sole property of <b> ChemistWarehouse.com.au</b> or their respective content providers. All software used on the site is the sole property of <b> ChemistWarehouse.com.au</b> or those supplying the software. You acknowledge that the Site contains Content, audio and video clips and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies which exist now or are developed in the future.You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without <b> ChemistWarehouse.com.au</b>\'s prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>DISCLAIMER &amp; LIMITATION OF LIABILITY FOR PRODUCTS SOLD</strong></u></div>\r\n\r\n<p>EXCEPT AS EXPRESSLY STATED HEREIN, <b>ChemistWarehouse.com.au</b> MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE SITE. EXCEPT AS EXPRESSLY STATED HEREIN, <b>ChemistWarehouse.com.au</b> EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE EXCEPT FOR THE \'CONSUMER GUARANTEES\' OUTLINED IN THE AUSTRALIAN CONSUMER LAW (FOUND AT:WWW.ACCC.GOV.AU). YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO <b>ChemistWarehouse.com.au</b> ARISING FROM ANY PRODUCT SOLD ON THE SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL <b>ChemistWarehouse.com.au</b>, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>DISCLAIMER FOR USE OF SITE</strong></u></div>\r\n\r\n<p>YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. IN NO EVENT WILL <b>ChemistWarehouse.com.au</b>, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES, THIRD-PARTY CONTENT PROVIDERS OR THE LIKE WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. IN ADDITION <b>ChemistWarehouse.com.au</b>, DO NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, OR USE OF THE INFORMATION, CONTENT, SERVICE, OR PRODUCTS PROVIDED THROUGH THE SITE.</p>\r\n\r\n<p>FURTHER, <b>ChemistWarehouse.com.au</b> EXPLICITLY DISCLAIMS ANY RESPONSIBILITY FOR THE ACCURACY, CONTENT, OR AVAILABILITY OF INFORMATION FOUND ON SITES THAT LINK TO OR FROM THE SITE FROM THIRD PARTIES. WE CANNOT BE HELD RESPONSIBLE FOR THE ACCURACY, COPYRIGHT COMPLIANCE, LEGALITY, OR DECENCY OF MATERIAL CONTAINED IN THIRD-PARTY SITES, AND YOU HEREBY IRREVOCABLY WAIVE ANY CLAIM AGAINST US WITH RESPECT TO SUCH SITES.</p>\r\n\r\n<p>UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR REGISTRATION INFORMATION, TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; (v) NEGLIGENT OR WILFUL ACTS OF <b>ChemistWarehouse.com.au</b>, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES OR (vi) ANY OTHER MATTER RELATING TO THE SITE.</p>\r\n\r\n<p>You agree to indemnify and hold <b>ChemistWarehouse.com.au</b>, and our directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the Content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>YOUR ACCOUNT OBLIGATIONS</strong></u></div>\r\n\r\n<p>In consideration of your use of the Site, you agree to:</p>\r\n\r\n<ol>\r\n	<li style=\"list-style-type: lower-alpha;\">provide true, accurate, current and complete information about yourself as prompted by the registration form (the \"Registration Information\") and</li>\r\n	<li style=\"list-style-type: lower-alpha;\">maintain and promptly update the Registration Information to keep it true, accurate, current and complete.</li>\r\n</ol>\r\n\r\n<p>If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the Site.</p>\r\n\r\n<p>You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. <b>ChemistWarehouse.com.au</b> consider this Registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>PAYMENT METHODS</strong></u></div>\r\n\r\n<p><b>Credit Cards:</b> We accept all major credit cards including Visa and MasterCard. There is no surcharge for Visa or Mastercard transactions with <b><b>ChemistWarehouse.com.au</b></b>. Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed as soon as your order is placed. This is done to protect the security of your credit card details, as we do not store your card details at any point (except in the case of recurring orders, where you credit card details will be stored by our third party service provider. For more information, see information under the heading ‘Recurring Deliveries’). In the event that we cannot fulfil your order or some items cannot be shipped, we will refund the difference back to your credit card. These refunds may take several business days to appear on your statement.</p>\r\n\r\n<p><b>BPay : </b><br />\r\n<b>ChemistWarehouse.com.au</b> accepts BPay. Orders are processed upon receipt of money from BPay. If BPay payment is made before 4pm (Qld time) this will come through next business day, however payments made after 4pm (Qld time) will not come through for 2 business days. If a payment is made after 4pm (Qld time) Friday, this payment will not come through until the next Tuesday. If ordering urgent medication or other products, please allow enough time for processing of BPay. Payment via Credit Card is processed immediately. All refunds due to stock shortages or changes in orders will be done by Cheque posted to the address on the order as there is no refund option currently available via BPay.</p>\r\n\r\n<p><b>Gift Card Terms of Use: </b><br />\r\nKEY TERMS AND CONDITIONS FOR USE: Gift cards are to be treated as cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. Gift cards are: Redeemable for merchandise or services at all Chemist Warehouse stores; not redeemable for cash and can not be used for payment of credit or retail accounts.<br />\r\nGift Card balance must be redeemed before expiry date shown on card. As of May 2018 gift card balance has an expiry of 36 months, cards showing 12 months expiry dating back to May 2015 is redeemable for use.<br />\r\nIt is up to you to use the full value before expiry date, cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited. If purchase exceeds available card balance, you must make up difference with other payment method. You are liable for all transactions on your card except to the extent to which there has been fraud or negligence by us or any of our employees. Check available card balance by calling 1300 367 283. We reserve the right to change any terms. We reserve the right to chance any terms contained in these Terms of use at any time. Call 1300 367 283 if you have any reason to believe an error has occurred in relation to this card.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>ORDER ACCEPTANCE POLICY</strong></u></div>\r\n\r\n<p>Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. <b>ChemistWarehouse.com.au</b> reserves the right at any time after receipt of your order to accept or decline your order for any reason. <b>ChemistWarehouse.com.au</b> reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>YOUR CONDUCT</strong></u></div>\r\n\r\n<p>You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>OUR RIGHTS</strong></u></div>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third party providers or licensors. We are not responsible for screening, policing, editing, or monitoring such Content.</p>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>TYPOGRAPHICAL ERRORS</strong></u></div>\r\n\r\n<p>In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, <b>ChemistWarehouse.com.au</b> shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. <b>ChemistWarehouse.com.au</b> shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled <b>ChemistWarehouse.com.au</b> shall immediately issue a credit to your credit card account in the amount of the incorrect price.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>APPLICABLE LAW</strong></u></div>\r\n\r\n<p>As far as legally possible this Agreement, its terms and conditions and the Use of this Site shall be governed by the laws in existence from time to time in Australia. Any claim relating to the Site, the services provided through the Site or the Content shall be governed by the internal laws of the state of Queensland and you agree to submit to having the matter dealt with in a court in Brisbane in the state of Queensland, Australia or another Australian jurisdiction.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>TERMINATION</strong></u></div>\r\n\r\n<p>These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>GENERAL INFORMATION</strong></u></div>\r\n<a id=\"SUBSCRIPTION\"> </a>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 14px;\"><a id=\"SUBSCRIPTION\">SUBSCRIPTION DELIVERIES</a></div>\r\n<a id=\"SUBSCRIPTION\"> </a>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> may (at its absolute discretion) allow customers, for orders shipped within Australia only, to order products on an ongoing/recurring basis, by selecting the purchase quantity and order frequency in which they would like the product(s) to be delivered to them. Customers must create an Account to take advantage of this service. Products will be sold to the customer at the fixed price paid by the customer at the time of the first order. Customers may cancel or pause a recurring order (in whole or in part) at any time, up to the shipment date. To cancel, suspend or pause a recurring order log into your Account at [insert a hyperlink here to take them to the login page] Payment for recurring order can be made by credit card or PayPal and you can set or adjust the payment method at any time prior to the shipment date by logging into your Account. If the customer’s credit card or PayPal account has been charged for a purchase which is part of a recurring order, but the purchase has not yet been dispatched, <b>ChemistWarehouse.com.au</b> shall immediately issue a credit to the customer’s credit card or PayPal account in the amount of the cancelled order charged to your credit card or PayPal account. <b>ChemistWarehouse.com.au</b> cannot guarantee that products selected for recurring orders will be available for supply, including at the frequency selected by the customer. In the event that <b>ChemistWarehouse.com.au</b> does not have sufficient stock to fill an order, the customer will be notified and given the option to either choose to wait for the product to be restocked, cancel that particular occurrence of the supply of the product, or cancel the recurring order. Where a product is discontinued the customer will be given the option to select a suitable replacement product or cancel the order. Shipping costs for recurring product deliveries will be determined in the same manner as for individual product deliveries. <b>ChemistWarehouse.com.au</b> reserves the right to cancel or skip a recurring order at any time and notify you via email. This recurring order option is not available for International customers requiring delivery outside of Australia and is not available with the Click and Collect service.<br />\r\n<br />\r\n<b>ChemistWarehouse.com.au</b> uses the Adyen payment gateway to process credit card payments on an ongoing basis required for it to provide the recurring delivery service. To take advantage of the recurring deliveries service, customers must allow Adyen to store their credit card details. Adyen will collect, store and use your personal information in accordance with its privacy policy.</p>\r\n\r\n<div class=\"subTitleboldCaps\" style=\"color: #2d3641; font-size: 16px;\">LIMITED PURCHASE QUANTITIES AND FREQUENCY</div>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> reserves the right to monitor and limit the purchase amounts and/or purchase frequency of products at its sole discretion. <b>ChemistWarehouse.com.au</b> reserves the right to restrict sales to a non-commercial level at its sole discretion (including in respect of sales on a recurring basis). In such cases <b>ChemistWarehouse.com.au</b> will reduce product(s) and/or order frequency to what <b>ChemistWarehouse.com.au</b> considers a non-commercial supply. Any commercial supplies should be by request by email to: <a href=\"/cdn-cgi/l/email-protection#573e39313817343f323a3e2423203625323f382224327934383a793622\"><span class=\"__cf_email__\" data-cfemail=\"345d5a525b74\">[email&nbsp;protected]</span><b>chemistwarehouse.com.au</b></a>.”</p>\r\n\r\n<div class=\"subTitleboldCaps\" id=\"INT\" style=\"color: #2d3641; font-size: 16px;\"><u><strong>INTERNATIONAL DESTINATION RESTRICTIONS &amp; LIABILITY</strong></u></div>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> thoroughly monitors all international orders and inspects all packages leaving our distribution centres to ensure that all items ordered by customers are included in each order and that each order is safely packed for International shipping.</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> has no control over International Customs or International Postal Operations and as such, takes no responsibility for damaged items or items claimed to be missing.</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> will not refund any International orders where such claims are made. We recommend such claims are placed with your local customs and or postal service.</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> reserves the right to restrict parcels where the destination country is; Egypt, Ghana, Indonesia, Lebanon, Macedonia, Morocco, Nigeria, Pakistan, Romania, Serbia and Montenegro, Ukraine or others at it\'s sole discretion.<b>ChemistWarehouse</b><b>.com.au</b> is not responsible for the loss of any orders due to untraceable consignments numbers. <b>ChemistWarehouse</b><b>.com.au</b> is not liable for any cost that may be incurred due to customs tax or delivery tax. <b>ChemistWarehouse</b><b>.com.au</b> holds no liability to any orders that are detained by any countries customs, this may also affect delivery times and <b>ChemistWarehouse</b><b>.com.au</b> holds no responsibility on the order being delivered within a certain timeframe or cost. <b>ChemistWarehouse</b><b>.com.au</b> cannot guarantee the quality of any consumable products delivered due to extended shipping times and weather and hold no liability on replacing/refunded them. <b>ChemistWarehouse</b><b>.com.au</b> cannot guarantee the quality of any food products delivered due to extended shipping times and weather and hold no liability on replacing/refunded them. <b>ChemistWarehouse</b><b>.com.au</b> will refund the exact amount of a cancelled order in Australian Dollars, however for international orders the currency at the time will dictate how much will be deposited back into your account. <b>ChemistWarehouse</b><b>.com.au</b> is not liable for any discrepancy of currency at the time of the refund.&nbsp;</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> is proud to offer the best in Australian healthcare to everyone, regardless of where they may reside.</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> is an expert at sourcing the best healthcare product in the world and selling it to our customers at the very best price, we are not experts in understanding customs, taxation and importation laws of all the wonderful and varied countries in which our customers live.</p>\r\n\r\n<p>As such by agreeing to purchase the goods in your basket today, you accept that <b>ChemistWarehouse</b><b>.com.au</b> is responsible for the picking packing and dispatching of your goods to you. If for any reason whatsoever, be it taxes, custom law, duties or any other reasons whatsoever your parcel does not make it to your door and Chemist Warehouse has picked, packed and dispatched the goods you have ordered, whilst we regret the non-delivery, <b>ChemistWarehouse</b><b>.com.au</b> is unable to refund your payment.</p>\r\n\r\n<p><b>ChemistWarehouse</b><b>.com.au</b> uses Australia Post and other equally reputable international couriers for your delivery, so you can have absolute confidence that if your order fails to arrive it is not a function of the courier but rather a regulatory hurdle. Given the quality of our courier partners, if your delivery arrives damaged please let us know and we will endeavour to either resupply the goods or refund your payment based on the individual circumstances. However outside of this non damaged delivery guarantee <b>ChemistWarehouse</b><b>.com.au</b> is unable to guarantee goods purchased on our web site will be compliant with your local laws and regulations and as such be permitted to make it to your door.</p>\r\nCopyright © 2020 All rights reserved.</div>\r\n</div>\r\n','','full_html'),
('page',0,38766,39653,'en',0,'<style type=\"text/css\">.terms-conditionpc div {\r\n    margin: 0px 0px 10px 0px;\r\n}\r\n.terms-conditionpc h3 {\r\n    font-size: 18px;\r\n    line-height: 31px;\r\n    padding: 0 0 10px 10;\r\n    color: #000;\r\n    font-weight: 600;\r\nmargin-bottom: 5px;\r\n}\r\n.terms-conditionpc p {\r\n    font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n    margin: 0px 0px 16px 0px !important;\r\n    margin-block-start: 0px !important;\r\n}\r\n.terms-conditionpc ul li {\r\n     font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n}\r\np.subhead {\r\n    font-weight: 600;\r\n    text-decoration: underline;\r\n  }\r\n  .terms-conditionpc table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: auto;\r\n}\r\n.terms-conditionpc td, th {\r\n  border: 1px solid #dddddd;\r\n  text-align: left;\r\n  padding: 8px;\r\nfont-size: 14px;\r\n}\r\n\r\n\r\n.terms-conditionpc tr:nth-child(even) {\r\n  background-color: #dddddd;\r\n}\r\n.terms-conditionpc p { display: block;\r\n    margin-block-start: 1em;\r\n    margin-block-end: 1em;\r\n    margin-inline-start: 0px;\r\n    margin-inline-end: 0px;\r\n    color: black;\r\n}@media only screen and (max-width: 600px) {.terms-conditionpc table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: scroll;\r\n    display: inline-block;\r\n} }\r\n</style>\r\n<div class=\"container-fluid terms-conditionpc\">\r\n<div id=\"main\" style=\"color: white; padding: 10px;font-size: 18px;  background-color: #004996;\">Terms &amp; Conditions</div>\r\n\r\n<div>\r\n<h3>TERMS OF USE</h3>\r\n\r\n<p>Thank you for visiting the <strong>ChemistWarehouse.com.au</strong> Web site (the <strong>\"Site\"</strong>). <strong>ChemistWarehouse.com.au</strong> is a leading online pharmacy: a retail store and information site for pharmaceutical products and online orders are picked packed and fulfilled by <strong>ChemistWarehouse.com.au </strong> affiliate company Epharmacy Group Pty Ltd ACN 110 869 059 (44 Raglan Street Preston VIC 3107). The Site is designed to provide a convenient, private and informative retail experience for consumers to purchase products essential for maintenance of good health and for prevention of future illness. Accessible 24 hours a day, 7 days a week, the <strong>ChemistWarehouse.com.au</strong> online store offers an easy and convenient method of ordering pharmaceutical products online, along with a wealth of health-related information.<br />\r\n<br />\r\n<strong>ChemistWarehouse.com.au</strong> want each visitor to the Site (<strong>\"you\"</strong>) to have a safe, pleasurable visit, so we have established the following terms and conditions so that we both know what to expect from each other. By using the Site you agree to be bound by the terms following. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>INFORMATION DISCLAIMER</h3>\r\n\r\n<p><strong>All information supplied has NO WARRANTY whatsoever. </strong>Information and statements are not intended to diagnose, treat, cure, or prevent any disease.­ No warranty is made that any information on or linked to this site is complete and/or accurate. All information contained on the Site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form.<br />\r\n<br />\r\nProfessional advice is required for each particular illness, disease, infection, injury or other medical condition and for dosages of the pharmaceutical product supplied via this Site. This information is not to be taken as any sort of medical advice whatsoever.­You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.<br />\r\n<br />\r\nThe information contained in this Site is not intended nor is it implied to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your Pharmacist, General Practitioner, other medical practitioner or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding yours or any other parties medical condition.<strong> NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.</strong></p>\r\n</div>\r\n\r\n<div>\r\n<h3>COPYRIGHT AND TRADEMARK NOTICE</h3>\r\n\r\n<p>This site is owned and operated by <strong>ChemistWarehouse.com.au.</strong> Unless otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively <strong>\"Content\"</strong>) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright © 2000, ALL RIGHTS RESERVED. All audio and video clips are the sole property of <strong>ChemistWarehouse.com.au</strong> or their respective content providers. All software used on the site is the sole property of <strong>ChemistWarehouse.com.au</strong> or those supplying the software. You acknowledge that the Site contains Content, audio and video clips and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies which exist now or are developed in the future.You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without <strong>ChemistWarehouse.com.au</strong>\'s prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>DISCLAIMER &amp; LIMITATION OF LIABILITY FOR PRODUCTS SOLD</h3>\r\n\r\n<p style=\"text-transform: lowercase;\">EXCEPT AS EXPRESSLY STATED HEREIN, <strong>ChemistWarehouse.com.au</strong>MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE SITE. EXCEPT AS EXPRESSLY STATED HEREIN, <strong>ChemistWarehouse.com.au</strong> EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE EXCEPT FOR THE \'CONSUMER GUARANTEES\' OUTLINED IN THE AUSTRALIAN CONSUMER LAW (FOUND AT:WWW.ACCC.GOV.AU). YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO <strong>ChemistWarehouse.com.au</strong> ARISING FROM ANY PRODUCT SOLD ON THE SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL <strong>ChemistWarehouse.com.au,</strong> ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>DISCLAIMER FOR USE OF SITE</h3>\r\n\r\n<p style=\"text-transform: lowercase;\">YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. IN NO EVENT WILL <strong>ChemistWarehouse.com.au,</strong> ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES, THIRD-PARTY CONTENT PROVIDERS OR THE LIKE WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. IN ADDITION <strong>ChemistWarehouse.com.au,</strong> DO NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, OR USE OF THE INFORMATION, CONTENT, SERVICE, OR PRODUCTS PROVIDED THROUGH THE SITE.<br />\r\n<br />\r\nFURTHER, <strong>ChemistWarehouse.com.au</strong> EXPLICITLY DISCLAIMS ANY RESPONSIBILITY FOR THE ACCURACY, CONTENT, OR AVAILABILITY OF INFORMATION FOUND ON SITES THAT LINK TO OR FROM THE SITE FROM THIRD PARTIES. WE CANNOT BE HELD RESPONSIBLE FOR THE ACCURACY, COPYRIGHT COMPLIANCE, LEGALITY, OR DECENCY OF MATERIAL CONTAINED IN THIRD-PARTY SITES, AND YOU HEREBY IRREVOCABLY WAIVE ANY CLAIM AGAINST US WITH RESPECT TO SUCH SITES.<br />\r\n<br />\r\nUNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR REGISTRATION INFORMATION, TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; (v) NEGLIGENT OR WILFUL ACTS OF <strong>ChemistWarehouse.com.au,</strong> ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES OR (vi) ANY OTHER MATTER RELATING TO THE SITE.<br />\r\n<br />\r\nYou agree to indemnify and hold <strong>ChemistWarehouse.com.au,</strong> and our directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the Content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>YOUR ACCOUNT OBLIGATIONS</h3>\r\n\r\n<p>In consideration of your use of the Site, you agree to:</p>\r\n\r\n<ul>\r\n	<li>provide true, accurate, current and complete information about yourself as prompted by the registration form (the \"Registration Information\") and</li>\r\n	<li>maintain and promptly update the Registration Information to keep it true, accurate, current and complete.</li>\r\n</ul>\r\n\r\n<p>If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the Site.<br />\r\n<br />\r\nYou are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. <strong>ChemistWarehouse.com.au</strong> consider this Registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>PAYMENT METHODS</h3>\r\n\r\n<p class=\"subhead\">Credit Cards:</p>\r\n\r\n<p>We accept all major credit cards including Visa and MasterCard. There is no surcharge for Visa or Mastercard transactions with <strong>ChemistWarehouse.com.au.</strong> Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed as soon as your order is placed. This is done to protect the security of your credit card details, as we do not store your card details at any point (except in the case of recurring orders, where you credit card details will be stored by our third party service provider. For more information, see information under the heading ‘Recurring Deliveries’). In the event that we cannot fulfil your order or some items cannot be shipped, we will refund the difference back to your credit card. These refunds may take several business days to appear on your statement.</p>\r\n&nbsp;\r\n\r\n<p class=\"subhead\">BPay :</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> accepts BPay. Orders are processed upon receipt of money from BPay. If BPay payment is made before 4pm (Qld time) this will come through next business day, however payments made after 4pm (Qld time) will not come through for 2 business days. If a payment is made after 4pm (Qld time) Friday, this payment will not come through until the next Tuesday. If ordering urgent medication or other products, please allow enough time for processing of BPay. Payment via Credit Card is processed immediately. All refunds due to stock shortages or changes in orders will be done by Cheque posted to the address on the order as there is no refund option currently available via BPay.</p>\r\n&nbsp;\r\n\r\n<p class=\"subhead\">Gift Card Terms of Use:</p>\r\n\r\n<p>KEY TERMS AND CONDITIONS FOR USE: Gift cards are to be treated as cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. Gift cards are: Redeemable for merchandise or services at all Chemist Warehouse stores; not redeemable for cash and can not be used for payment of credit or retail accounts.<br />\r\nGift Card balance must be redeemed before expiry date shown on card. As of May 2018 gift card balance has an expiry of 36 months, cards showing 12 months expiry dating back to May 2015 is redeemable for use.<br />\r\nIt is up to you to use the full value before expiry date, cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited. If purchase exceeds available card balance, you must make up difference with other payment method. You are liable for all transactions on your card except to the extent to which there has been fraud or negligence by us or any of our employees. Check available card balance by calling 1300 367 283. We reserve the right to change any terms. We reserve the right to chance any terms contained in these Terms of use at any time. Call 1300 367 283 if you have any reason to believe an error has occurred in relation to this card.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>ORDER ACCEPTANCE POLICY</h3>\r\n\r\n<p>Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.<strong>ChemistWarehouse.com.au</strong> reserves the right at any time after receipt of your order to accept or decline your order for any reason.<strong>ChemistWarehouse.com.au</strong> reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>YOUR CONDUCT</h3>\r\n\r\n<p>You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>OUR RIGHTS</h3>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third party providers or licensors. We are not responsible for screening, policing, editing, or monitoring such Content.<br />\r\n<strong>ChemistWarehouse.com.au</strong> may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>TYPOGRAPHICAL ERRORS</h3>\r\n\r\n<p>In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, <strong>ChemistWarehouse.com.au</strong> shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. <strong>ChemistWarehouse.com.au</strong> shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled ChemistWarehouse.com.au shall immediately issue a credit to your credit card account in the amount of the incorrect price.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>APPLICABLE LAW</h3>\r\n\r\n<p>As far as legally possible this Agreement, its terms and conditions and the Use of this Site shall be governed by the laws in existence from time to time in Australia. Any claim relating to the Site, the services provided through the Site or the Content shall be governed by the internal laws of the state of Queensland and you agree to submit to having the matter dealt with in a court in Brisbane in the state of Queensland, Australia or another Australian jurisdiction.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>TERMINATION</h3>\r\n\r\n<p>These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>GENERAL INFORMATION</h3>\r\n\r\n<p class=\"subhead\">SUBSCRIPTION DELIVERIES</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> may (at its absolute discretion) allow customers, for orders shipped within Australia only, to order products on an ongoing/recurring basis, by selecting the purchase quantity and order frequency in which they would like the product(s) to be delivered to them. Customers must create an Account to take advantage of this service. Products will be sold to the customer at the fixed price paid by the customer at the time of the first order. Customers may cancel or pause a recurring order (in whole or in part) at any time, up to the shipment date. To cancel, suspend or pause a recurring order log into your Account at [insert a hyperlink here to take them to the login page] Payment for recurring order can be made by credit card or PayPal and you can set or adjust the payment method at any time prior to the shipment date by logging into your Account. If the customer’s credit card or PayPal account has been charged for a purchase which is part of a recurring order, but the purchase has not yet been dispatched, <strong>ChemistWarehouse.com.au</strong> shall immediately issue a credit to the customer’s credit card or PayPal account in the amount of the cancelled order charged to your credit card or PayPal account. <strong>ChemistWarehouse.com.au</strong> cannot guarantee that products selected for recurring orders will be available for supply, including at the frequency selected by the customer. In the event that <strong>ChemistWarehouse.com.au</strong> does not have sufficient stock to fill an order, the customer will be notified and given the option to either choose to wait for the product to be restocked, cancel that particular occurrence of the supply of the product, or cancel the recurring order. Where a product is discontinued the customer will be given the option to select a suitable replacement product or cancel the order. Shipping costs for recurring product deliveries will be determined in the same manner as for individual product deliveries. <strong>ChemistWarehouse.com.au</strong> reserves the right to cancel or skip a recurring order at any time and notify you via email. This recurring order option is not available for International customers requiring delivery outside of Australia and is not available with the Click and Collect service.</p>\r\n&nbsp;\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> uses the Adyen payment gateway to process credit card payments on an ongoing basis required for it to provide the recurring delivery service. To take advantage of the recurring deliveries service, customers must allow Adyen to store their credit card details. Adyen will collect, store and use your personal information in accordance with its privacy policy.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>LIMITED PURCHASE QUANTITIES AND FREQUENCY</h3>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> reserves the right to monitor and limit the purchase amounts and/or purchase frequency of products at its sole discretion. <strong>ChemistWarehouse.com.au</strong> reserves the right to restrict sales to a non-commercial level at its sole discretion (including in respect of sales on a recurring basis). In such cases <strong>ChemistWarehouse.com.au</strong> will reduce product(s) and/or order frequency to what <strong>ChemistWarehouse.com.au</strong> considers a non-commercial supply. Any commercial supplies should be by request by email to: <a href=\"mailto:info@chemistwarehouse.com.au\">info@<b>chemistwarehouse.com.au</b></a>”</p>\r\n</div>\r\n\r\n<div>\r\n<h3>INTERNATIONAL DESTINATION RESTRICTIONS &amp; LIABILITY</h3>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> thoroughly monitors all international orders and inspects all packages leaving our distribution centres to ensure that all items ordered by customers are included in each order and that each order is safely packed for International shipping.</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> has no control over International Customs or International Postal Operations and as such, takes no responsibility for damaged items or items claimed to be missing.</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> will not refund any International orders where such claims are made. We recommend such claims are placed with your local customs and or postal service.</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> reserves the right to restrict parcels where the destination country is; Egypt, Ghana, Indonesia, Lebanon, Macedonia, Morocco, Nigeria, Pakistan, Romania, Serbia and Montenegro, Ukraine or others at it\'s sole discretion.<strong>ChemistWarehouse.com.au</strong> is not responsible for the loss of any orders due to untraceable consignments numbers. <strong>ChemistWarehouse.com.au</strong> is not liable for any cost that may be incurred due to customs tax or delivery tax. <strong>ChemistWarehouse.com.au</strong> holds no liability to any orders that are detained by any countries customs, this may also affect delivery times and <strong>ChemistWarehouse.com.au</strong> holds no responsibility on the order being delivered within a certain timeframe or cost. <strong>ChemistWarehouse.com.au</strong> cannot guarantee the quality of any consumable products delivered due to extended shipping times and weather and hold no liability on replacing/refunded them. <strong>ChemistWarehouse.com.au</strong> cannot guarantee the quality of any food products delivered due to extended shipping times and weather and hold no liability on replacing/refunded them. <strong>ChemistWarehouse.com.au</strong> will refund the exact amount of a cancelled order in Australian Dollars, however for international orders the currency at the time will dictate how much will be deposited back into your account. <strong>ChemistWarehouse.com.au</strong> is not liable for any discrepancy of currency at the time of the refund.<br />\r\n<strong>ChemistWarehouse.com.au</strong> is proud to offer the best in Australian healthcare to everyone, regardless of where they may reside.<br />\r\n<strong>ChemistWarehouse.com.au</strong> is an expert at sourcing the best healthcare product in the world and selling it to our customers at the very best price, we are not experts in understanding customs, taxation and importation laws of all the wonderful and varied countries in which our customers live.</p>\r\n\r\n<p>As such by agreeing to purchase the goods in your basket today, you accept that <strong>ChemistWarehouse.com.au</strong> is responsible for the picking packing and dispatching of your goods to you. If for any reason whatsoever, be it taxes, custom law, duties or any other reasons whatsoever your parcel does not make it to your door and Chemist Warehouse has picked, packed and dispatched the goods you have ordered, whilst we regret the non-delivery, <strong>ChemistWarehouse.com.au</strong> is unable to refund your payment.</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> uses Australia Post and other equally reputable international couriers for your delivery, so you can have absolute confidence that if your order fails to arrive it is not a function of the courier but rather a regulatory hurdle. Given the quality of our courier partners, if your delivery arrives damaged please let us know and we will endeavour to either resupply the goods or refund your payment based on the individual circumstances. However outside of this non damaged delivery guarantee <strong>ChemistWarehouse.com.au</strong> is unable to guarantee goods purchased on our web site will be compliant with your local laws and regulations and as such be permitted to make it to your door.</p>\r\n</div>\r\n\r\n<div>\r\n<p>Copyright © 2020 All rights reserved.</p>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38766,40608,'en',0,'<style type=\"text/css\">.terms-conditionpc div {\r\n    margin: 0px 0px 10px 0px;\r\n}\r\n.terms-conditionpc div {\r\n    margin: 0px 0px 10px 0px;\r\n}\r\n.terms-conditionpc h3 {\r\n    font-size: 18px;\r\n    line-height: 31px;\r\n    padding: 0 0 10px 10;\r\n    color: #000;\r\n    font-weight: 600;\r\nmargin-bottom: 5px;\r\n}\r\n.terms-conditionpc p {\r\n    font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n    margin: 0px 0px 16px 0px !important;\r\n    margin-block-start: 0px !important;\r\n}\r\n.terms-conditionpc ul li {\r\n     font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n}\r\np.subhead {\r\n    font-weight: 600;\r\n    text-decoration: underline;\r\n  }\r\n  .terms-conditionpc table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: auto;\r\n}\r\n.terms-conditionpc td, th {\r\n  border: 1px solid #dddddd;\r\n  text-align: left;\r\n  padding: 8px;\r\nfont-size: 14px;\r\n}\r\n\r\n\r\n/*.terms-conditionpc tr:nth-child(even) {\r\n  background-color: #dddddd;\r\n}*/\r\n.terms-conditionpc p { display: block;\r\n    margin-block-start: 1em;\r\n    margin-block-end: 1em;\r\n    margin-inline-start: 0px;\r\n    margin-inline-end: 0px;\r\n    color: black;\r\n}@media only screen and (max-width: 600px) {.terms-conditionpc table {\r\n    font-family: arial, sans-serif;\r\n    border-collapse: collapse;\r\n    width: 100%;\r\n    overflow: scroll;\r\n    display: inline-block;\r\n} }\r\n</style>\r\n<div class=\"container-fluid terms-conditionpc\">\r\n<div id=\"main\" style=\"color: white; padding: 10px;font-size: 18px;  background-color: #004996;\">Terms &amp; Conditions</div>\r\n\r\n<div>\r\n<h3>TERMS OF USE</h3>\r\n\r\n<p>Thank you for visiting the <strong>ChemistWarehouse.com.au</strong> Web site (the <strong>\"Site\"</strong>). <strong>ChemistWarehouse.com.au</strong> is a leading online pharmacy: a retail store and information site for pharmaceutical products and online orders are picked packed and fulfilled by <strong>ChemistWarehouse.com.au </strong> affiliate company Epharmacy Group Pty Ltd ACN 110 869 059 (44 Raglan Street Preston VIC 3107). The Site is designed to provide a convenient, private and informative retail experience for consumers to purchase products essential for maintenance of good health and for prevention of future illness. Accessible 24 hours a day, 7 days a week, the <strong>ChemistWarehouse.com.au</strong> online store offers an easy and convenient method of ordering pharmaceutical products online, along with a wealth of health-related information.</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> want each visitor to the Site (<strong>\"you\"</strong>) to have a safe, pleasurable visit, so we have established the following terms and conditions so that we both know what to expect from each other. By using the Site you agree to be bound by the terms following. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>INFORMATION DISCLAIMER</h3>\r\n\r\n<p><strong>All information supplied has NO WARRANTY whatsoever. </strong>Information and statements are not intended to diagnose, treat, cure, or prevent any disease.­ No warranty is made that any information on or linked to this site is complete and/or accurate. All information contained on the Site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form.</p>\r\n\r\n<p>Professional advice is required for each particular illness, disease, infection, injury or other medical condition and for dosages of the pharmaceutical product supplied via this Site. This information is not to be taken as any sort of medical advice whatsoever.­You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.</p>\r\n\r\n<p>The information contained in this Site is not intended nor is it implied to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your Pharmacist, General Practitioner, other medical practitioner or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding yours or any other parties medical condition.<strong> NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.</strong></p>\r\n</div>\r\n\r\n<div>\r\n<h3>COPYRIGHT AND TRADEMARK NOTICE</h3>\r\n\r\n<p>This site is owned and operated by <strong>ChemistWarehouse.com.au.</strong> Unless otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively <strong>\"Content\"</strong>) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright © 2000, ALL RIGHTS RESERVED. All audio and video clips are the sole property of <strong>ChemistWarehouse.com.au</strong> or their respective content providers. All software used on the site is the sole property of <strong>ChemistWarehouse.com.au</strong> or those supplying the software. You acknowledge that the Site contains Content, audio and video clips and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies which exist now or are developed in the future.You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without <strong>ChemistWarehouse.com.au</strong>\'s prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>DISCLAIMER &amp; LIMITATION OF LIABILITY FOR PRODUCTS SOLD</h3>\r\n\r\n<p style=\"text-transform: lowercase;\">EXCEPT AS EXPRESSLY STATED HEREIN, <strong>ChemistWarehouse.com.au</strong>MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE SITE. EXCEPT AS EXPRESSLY STATED HEREIN, <strong>ChemistWarehouse.com.au</strong> EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE EXCEPT FOR THE \'CONSUMER GUARANTEES\' OUTLINED IN THE AUSTRALIAN CONSUMER LAW (FOUND AT:WWW.ACCC.GOV.AU). YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO <strong>ChemistWarehouse.com.au</strong> ARISING FROM ANY PRODUCT SOLD ON THE SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL <strong>ChemistWarehouse.com.au,</strong> ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>DISCLAIMER FOR USE OF SITE</h3>\r\n\r\n<p style=\"text-transform: lowercase;\">YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. IN NO EVENT WILL <strong>ChemistWarehouse.com.au,</strong> ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES, THIRD-PARTY CONTENT PROVIDERS OR THE LIKE WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. IN ADDITION <strong>ChemistWarehouse.com.au,</strong> DO NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, OR USE OF THE INFORMATION, CONTENT, SERVICE, OR PRODUCTS PROVIDED THROUGH THE SITE.</p>\r\n\r\n<p style=\"text-transform: lowercase;\">FURTHER, <strong>ChemistWarehouse.com.au</strong> EXPLICITLY DISCLAIMS ANY RESPONSIBILITY FOR THE ACCURACY, CONTENT, OR AVAILABILITY OF INFORMATION FOUND ON SITES THAT LINK TO OR FROM THE SITE FROM THIRD PARTIES. WE CANNOT BE HELD RESPONSIBLE FOR THE ACCURACY, COPYRIGHT COMPLIANCE, LEGALITY, OR DECENCY OF MATERIAL CONTAINED IN THIRD-PARTY SITES, AND YOU HEREBY IRREVOCABLY WAIVE ANY CLAIM AGAINST US WITH RESPECT TO SUCH SITES.</p>\r\n\r\n<p style=\"text-transform: lowercase;\">UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR REGISTRATION INFORMATION, TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; (v) NEGLIGENT OR WILFUL ACTS OF <strong>ChemistWarehouse.com.au,</strong> ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES OR (vi) ANY OTHER MATTER RELATING TO THE SITE.</p>\r\n\r\n<p>You agree to indemnify and hold <strong>ChemistWarehouse.com.au,</strong> and our directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the Content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>YOUR ACCOUNT OBLIGATIONS</h3>\r\n\r\n<p>In consideration of your use of the Site, you agree to:</p>\r\n\r\n<ul>\r\n	<li>provide true, accurate, current and complete information about yourself as prompted by the registration form (the \"Registration Information\") and</li>\r\n	<li>maintain and promptly update the Registration Information to keep it true, accurate, current and complete.</li>\r\n</ul>\r\n\r\n<p>If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the Site.</p>\r\n\r\n<p>You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. <strong>ChemistWarehouse.com.au</strong> consider this Registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>PAYMENT METHODS</h3>\r\n\r\n<p class=\"subhead\">Credit Cards:</p>\r\n\r\n<p>We accept all major credit cards including Visa and MasterCard. There is no surcharge for Visa or Mastercard transactions with <strong>ChemistWarehouse.com.au.</strong> Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed as soon as your order is placed. This is done to protect the security of your credit card details, as we do not store your card details at any point (except in the case of recurring orders, where you credit card details will be stored by our third party service provider. For more information, see information under the heading ‘Recurring Deliveries’). In the event that we cannot fulfil your order or some items cannot be shipped, we will refund the difference back to your credit card. These refunds may take several business days to appear on your statement.</p>\r\n&nbsp;\r\n\r\n<p class=\"subhead\">BPay :</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> accepts BPay. Orders are processed upon receipt of money from BPay. If BPay payment is made before 4pm (Qld time) this will come through next business day, however payments made after 4pm (Qld time) will not come through for 2 business days. If a payment is made after 4pm (Qld time) Friday, this payment will not come through until the next Tuesday. If ordering urgent medication or other products, please allow enough time for processing of BPay. Payment via Credit Card is processed immediately. All refunds due to stock shortages or changes in orders will be done by Cheque posted to the address on the order as there is no refund option currently available via BPay.</p>\r\n&nbsp;\r\n\r\n<p class=\"subhead\">Gift Card Terms of Use:</p>\r\n\r\n<p>KEY TERMS AND CONDITIONS FOR USE: Gift cards are to be treated as cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. Gift cards are: Redeemable for merchandise or services at all Chemist Warehouse stores; not redeemable for cash and can not be used for payment of credit or retail accounts.<br />\r\nGift Card balance must be redeemed before expiry date shown on card. As of May 2018 gift card balance has an expiry of 36 months, cards showing 12 months expiry dating back to May 2015 is redeemable for use.<br />\r\nIt is up to you to use the full value before expiry date, cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited. If purchase exceeds available card balance, you must make up difference with other payment method. You are liable for all transactions on your card except to the extent to which there has been fraud or negligence by us or any of our employees. Check available card balance by calling 1300 367 283. We reserve the right to change any terms. We reserve the right to chance any terms contained in these Terms of use at any time. Call 1300 367 283 if you have any reason to believe an error has occurred in relation to this card.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>ORDER ACCEPTANCE POLICY</h3>\r\n\r\n<p>Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.<strong>ChemistWarehouse.com.au</strong> reserves the right at any time after receipt of your order to accept or decline your order for any reason.<strong>ChemistWarehouse.com.au</strong> reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>YOUR CONDUCT</h3>\r\n\r\n<p>You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>OUR RIGHTS</h3>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third party providers or licensors. We are not responsible for screening, policing, editing, or monitoring such Content.<br />\r\n<strong>ChemistWarehouse.com.au</strong> may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>TYPOGRAPHICAL ERRORS</h3>\r\n\r\n<p>In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, <strong>ChemistWarehouse.com.au</strong> shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. <strong>ChemistWarehouse.com.au</strong> shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled ChemistWarehouse.com.au shall immediately issue a credit to your credit card account in the amount of the incorrect price.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>APPLICABLE LAW</h3>\r\n\r\n<p>As far as legally possible this Agreement, its terms and conditions and the Use of this Site shall be governed by the laws in existence from time to time in Australia. Any claim relating to the Site, the services provided through the Site or the Content shall be governed by the internal laws of the state of Queensland and you agree to submit to having the matter dealt with in a court in Brisbane in the state of Queensland, Australia or another Australian jurisdiction.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>TERMINATION</h3>\r\n\r\n<p>These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>GENERAL INFORMATION</h3>\r\n\r\n<p class=\"subhead\">SUBSCRIPTION DELIVERIES</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> may (at its absolute discretion) allow customers, for orders shipped within Australia only, to order products on an ongoing/recurring basis, by selecting the purchase quantity and order frequency in which they would like the product(s) to be delivered to them. Customers must create an Account to take advantage of this service. Products will be sold to the customer at the fixed price paid by the customer at the time of the first order. Customers may cancel or pause a recurring order (in whole or in part) at any time, up to the shipment date. To cancel, suspend or pause a recurring order log into your Account at [insert a hyperlink here to take them to the login page] Payment for recurring order can be made by credit card or PayPal and you can set or adjust the payment method at any time prior to the shipment date by logging into your Account. If the customer’s credit card or PayPal account has been charged for a purchase which is part of a recurring order, but the purchase has not yet been dispatched, <strong>ChemistWarehouse.com.au</strong> shall immediately issue a credit to the customer’s credit card or PayPal account in the amount of the cancelled order charged to your credit card or PayPal account. <strong>ChemistWarehouse.com.au</strong> cannot guarantee that products selected for recurring orders will be available for supply, including at the frequency selected by the customer. In the event that <strong>ChemistWarehouse.com.au</strong> does not have sufficient stock to fill an order, the customer will be notified and given the option to either choose to wait for the product to be restocked, cancel that particular occurrence of the supply of the product, or cancel the recurring order. Where a product is discontinued the customer will be given the option to select a suitable replacement product or cancel the order. Shipping costs for recurring product deliveries will be determined in the same manner as for individual product deliveries. <strong>ChemistWarehouse.com.au</strong> reserves the right to cancel or skip a recurring order at any time and notify you via email. This recurring order option is not available for International customers requiring delivery outside of Australia and is not available with the Click and Collect service.</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> uses the Adyen payment gateway to process credit card payments on an ongoing basis required for it to provide the recurring delivery service. To take advantage of the recurring deliveries service, customers must allow Adyen to store their credit card details. Adyen will collect, store and use your personal information in accordance with its privacy policy.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>LIMITED PURCHASE QUANTITIES AND FREQUENCY</h3>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> reserves the right to monitor and limit the purchase amounts and/or purchase frequency of products at its sole discretion. <strong>ChemistWarehouse.com.au</strong> reserves the right to restrict sales to a non-commercial level at its sole discretion (including in respect of sales on a recurring basis). In such cases <strong>ChemistWarehouse.com.au</strong> will reduce product(s) and/or order frequency to what <strong>ChemistWarehouse.com.au</strong> considers a non-commercial supply. Any commercial supplies should be by request by email to: <a href=\"mailto:info@chemistwarehouse.com.au\">info@<b>chemistwarehouse.com.au</b></a>”</p>\r\n</div>\r\n\r\n<div>\r\n<h3>INTERNATIONAL DESTINATION RESTRICTIONS &amp; LIABILITY</h3>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> thoroughly monitors all international orders and inspects all packages leaving our distribution centres to ensure that all items ordered by customers are included in each order and that each order is safely packed for International shipping.</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> has no control over International Customs or International Postal Operations and as such, takes no responsibility for damaged items or items claimed to be missing.</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> will not refund any International orders where such claims are made. We recommend such claims are placed with your local customs and or postal service.</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> reserves the right to restrict parcels where the destination country is; Egypt, Ghana, Indonesia, Lebanon, Macedonia, Morocco, Nigeria, Pakistan, Romania, Serbia and Montenegro, Ukraine or others at it\'s sole discretion.<strong>ChemistWarehouse.com.au</strong> is not responsible for the loss of any orders due to untraceable consignments numbers. <strong>ChemistWarehouse.com.au</strong> is not liable for any cost that may be incurred due to customs tax or delivery tax. <strong>ChemistWarehouse.com.au</strong> holds no liability to any orders that are detained by any countries customs, this may also affect delivery times and <strong>ChemistWarehouse.com.au</strong> holds no responsibility on the order being delivered within a certain timeframe or cost. <strong>ChemistWarehouse.com.au</strong> cannot guarantee the quality of any consumable products delivered due to extended shipping times and weather and hold no liability on replacing/refunded them. <strong>ChemistWarehouse.com.au</strong> cannot guarantee the quality of any food products delivered due to extended shipping times and weather and hold no liability on replacing/refunded them. <strong>ChemistWarehouse.com.au</strong> will refund the exact amount of a cancelled order in Australian Dollars, however for international orders the currency at the time will dictate how much will be deposited back into your account. <strong>ChemistWarehouse.com.au</strong> is not liable for any discrepancy of currency at the time of the refund.<br />\r\n<strong>ChemistWarehouse.com.au</strong> is proud to offer the best in Australian healthcare to everyone, regardless of where they may reside.<br />\r\n<strong>ChemistWarehouse.com.au</strong> is an expert at sourcing the best healthcare product in the world and selling it to our customers at the very best price, we are not experts in understanding customs, taxation and importation laws of all the wonderful and varied countries in which our customers live.</p>\r\n\r\n<p>As such by agreeing to purchase the goods in your basket today, you accept that <strong>ChemistWarehouse.com.au</strong> is responsible for the picking packing and dispatching of your goods to you. If for any reason whatsoever, be it taxes, custom law, duties or any other reasons whatsoever your parcel does not make it to your door and Chemist Warehouse has picked, packed and dispatched the goods you have ordered, whilst we regret the non-delivery, <strong>ChemistWarehouse.com.au</strong> is unable to refund your payment.</p>\r\n\r\n<p><strong>ChemistWarehouse.com.au</strong> uses Australia Post and other equally reputable international couriers for your delivery, so you can have absolute confidence that if your order fails to arrive it is not a function of the courier but rather a regulatory hurdle. Given the quality of our courier partners, if your delivery arrives damaged please let us know and we will endeavour to either resupply the goods or refund your payment based on the individual circumstances. However outside of this non damaged delivery guarantee <strong>ChemistWarehouse.com.au</strong> is unable to guarantee goods purchased on our web site will be compliant with your local laws and regulations and as such be permitted to make it to your door.</p>\r\n</div>\r\n\r\n<div>\r\n<p>Copyright © 2020 All rights reserved.</p>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38767,38770,'en',0,'<div id=\"main\" style=\"color: white; padding: 10px;font-size: 18px;  background-color: #004996;\">Security</div>\r\n\r\n<div id=\"Left-Content\">\r\n<div style=\"clear:both; /*width:560px;*/ min-height:550px; margin-right:auto; margin-left:auto; font-family:Arial, Verdana;  text-align:left\">\r\n<div style=\"/*width:545px;*/ font-family:Arial; font-size:14px; margin-bottom:50px;\">\r\n<div style=\"font-size:16px; font-weight:bold; font-family:Arial; color:#000; margin-top:15px;\">Payment Methods</div>\r\n<!--Remove AMEX (American Express) as payment method ~ 16 May 2014 by L. Morasa-->Chemist Warehouse Online accepts payments via PayPal, AliPay, MasterCard, Visa, Visa Checkout, Afterpay, WeChat and BPAY. Please note that all international orders need to be paid via PayPal or AliPay.\r\n\r\n<div style=\"font-size:16px; font-weight:bold; font-family:Arial; color:#000; margin-top:15px;\">BPAY</div>\r\nIf you have access to internet or phone banking, why not use BPAY? Chemist Warehouse receives a file from the bank each morning telling us of all the completed transactions that have occurred in the last 24 hours. On receipt of this payment, the order is processed and dispatched.\r\n\r\n<div style=\"font-size:16px; font-weight:bold; font-family:Arial; color:#000; margin-top:15px;\">Phone Orders</div>\r\nOrders can be placed via phone by calling 1300 367 283, our office hours are Monday to Friday 8:30am to 5:30pm (EST) Saturday 9am to 1pm. We accept Visa, Mastercard and BPay.\r\n\r\n<div style=\"font-size:16px; font-weight:bold; font-family:Arial; color:#000; margin-top:15px;\">Security</div>\r\nWe utilise the internationally recognised Secure Server certificate (SSL) technology to ensure customers\' security. Chemist Warehouse uses Adyen Payment Gateway Service. This system uses the industry\'s best security methods and practices. All credit card numbers are housed within a secure environment. We never record a copy of your credit card details.\r\n\r\n<div style=\"font-size:16px; font-weight:bold; font-family:Arial; color:#000; margin-top:15px;\">Credit Policy</div>\r\nChemist Warehouse will cover the cost of freight of returned items where the mistake has been ours. Chemist Warehouse will accept returns of products within 7 days with proof of purchase. Goods must be in acceptable condition and Chemist Warehouse must be contacted prior to sending.<br />\r\n<br />\r\nMedications, Vitamins, Consumable Products, Baby Formula and Fragrances cannot be exchanged or refunded. All other lines ordered incorrectly by customer, can be refunded if informed within 7 days of dispatch and in it’s original condition on return. Postage will be paid for by customer.<br />\r\n<br />\r\nEven though great care is taken in the shipping process, if your item/s arrives damaged, please contact our Customer Service Team to assess the damage and to work out a solution. You may be requested to provide of photograph of your item/s and /or delivery package to aid a speedy resolution.<br />\r\n<br />\r\nFor returns under Australian Consumer Law, please contact our Customer Service Team to arrange collection of the item/s to be delivered back to our Warehouse for assessment, exchange, repair or refund.</div>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38767,39318,'en',0,'<style type=\"text/css\">.security-policypc h3 {\r\n    font-size: 18px;\r\n    line-height: 31px;\r\n    padding: 0 0 10px 10;\r\n    color: #000;\r\n    font-weight: 600;\r\n}\r\n.security-policypc p {\r\n    font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n}\r\n.security-policypc ul li {\r\n     font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n}\r\n.security-policypc p.subhead {\r\n    font-weight: 600;\r\n  } \r\n.security-policypc div {\r\n    margin: 0px 0px 10px 0px;\r\n}\r\n.security-policypc div h3 {\r\n       margin-bottom: 5px;\r\n}\r\n</style>\r\n<div class=\"container-fluid security-policypc\">\r\n<div id=\"main\" style=\"color: white; padding: 10px;font-size: 18px;  background-color: #004996;\">Security</div>\r\n\r\n<div>\r\n<h3>Payment Methods</h3>\r\n\r\n<p>Chemist Warehouse Online accepts payments via PayPal, AliPay, MasterCard, Visa, Visa Checkout, Afterpay, WeChat and BPAY. Please note that all international orders need to be paid via PayPal or AliPay.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>BPAY</h3>\r\n\r\n<p>If you have access to internet or phone banking, why not use BPAY? Chemist Warehouse receives a file from the bank each morning telling us of all the completed transactions that have occurred in the last 24 hours. On receipt of this payment, the order is processed and dispatched.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>Phone Orders</h3>\r\n\r\n<p>Orders can be placed via phone by calling 1300 367 283, our office hours are Monday to Friday 8:30am to 5:30pm (EST) Saturday 9am to 1pm. We accept Visa, Mastercard and BPay.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>Security</h3>\r\n\r\n<p>We utilise the internationally recognised Secure Server certificate (SSL) technology to ensure customers\' security. Chemist Warehouse uses Adyen Payment Gateway Service. This system uses the industry\'s best security methods and practices. All credit card numbers are housed within a secure environment. We never record a copy of your credit card details.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>Credit Policy</h3>\r\n\r\n<p>Chemist Warehouse will cover the cost of freight of returned items where the mistake has been ours. Chemist Warehouse will accept returns of products within 7 days with proof of purchase. Goods must be in acceptable condition and Chemist Warehouse must be contacted prior to sending.<br />\r\n<br />\r\nMedications, Vitamins, Consumable Products, Baby Formula and Fragrances cannot be exchanged or refunded. All other lines ordered incorrectly by customer, can be refunded if informed within 7 days of dispatch and in it’s original condition on return. Postage will be paid for by customer.<br />\r\n<br />\r\nEven though great care is taken in the shipping process, if your item/s arrives damaged, please contact our Customer Service Team to assess the damage and to work out a solution. You may be requested to provide of photograph of your item/s and /or delivery package to aid a speedy resolution.<br />\r\n<br />\r\nFor returns under Australian Consumer Law, please contact our Customer Service Team to arrange collection of the item/s to be delivered back to our Warehouse for assessment, exchange, repair or refund.</p>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38767,39320,'en',0,'<style type=\"text/css\">.security-policypc h3 {\r\n    font-size: 18px;\r\n    line-height: 31px;\r\n    padding: 0 0 10px 10;\r\n    color: #000;\r\n    font-weight: 600;\r\n}\r\n.security-policypc p {\r\n    font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n}\r\n.security-policypc ul li {\r\n     font-size: 14px;\r\n    line-height: 20px;\r\n    color: #000;\r\n}\r\n.security-policypc p.subhead {\r\n    font-weight: 600;\r\n  } \r\n.security-policypc div {\r\n    margin: 0px 0px 10px 0px;\r\n}\r\n.security-policypc div h3 {\r\n       margin-bottom: 5px;\r\n}\r\n</style>\r\n<div class=\"container-fluid security-policypc\">\r\n<div id=\"main\" style=\"color: white; padding: 10px;font-size: 18px;  background-color: #004996;\">Security</div>\r\n\r\n<div>\r\n<h3>Payment Methods</h3>\r\n\r\n<p>Chemist Warehouse Online accepts payments via PayPal, AliPay, MasterCard, Visa, Visa Checkout, Afterpay, WeChat and BPAY. Please note that all international orders need to be paid via PayPal or AliPay.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>BPAY</h3>\r\n\r\n<p>If you have access to internet or phone banking, why not use BPAY? Chemist Warehouse receives a file from the bank each morning telling us of all the completed transactions that have occurred in the last 24 hours. On receipt of this payment, the order is processed and dispatched.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>Phone Orders</h3>\r\n\r\n<p>Orders can be placed via phone by calling 1300 367 283, our office hours are Monday to Friday 8:30am to 5:30pm (EST) Saturday 9am to 1pm. We accept Visa, Mastercard and BPay.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>Security</h3>\r\n\r\n<p>We utilise the internationally recognised Secure Server certificate (SSL) technology to ensure customers\' security. Chemist Warehouse uses Adyen Payment Gateway Service. This system uses the industry\'s best security methods and practices. All credit card numbers are housed within a secure environment. We never record a copy of your credit card details.</p>\r\n</div>\r\n\r\n<div>\r\n<h3>Credit Policy</h3>\r\n\r\n<p>Chemist Warehouse will cover the cost of freight of returned items where the mistake has been ours. Chemist Warehouse will accept returns of products within 7 days with proof of purchase. Goods must be in acceptable condition and Chemist Warehouse must be contacted prior to sending.<br />\r\n<br />\r\nMedications, Vitamins, Consumable Products, Baby Formula and Fragrances cannot be exchanged or refunded. All other lines ordered incorrectly by customer, can be refunded if informed within 7 days of dispatch and in it’s original condition on return. Postage will be paid for by customer.<br />\r\n<br />\r\nEven though great care is taken in the shipping process, if your item/s arrives damaged, please contact our Customer Service Team to assess the damage and to work out a solution. You may be requested to provide of photograph of your item/s and /or delivery package to aid a speedy resolution.<br />\r\n<br />\r\nFor returns under Australian Consumer Law, please contact our Customer Service Team to arrange collection of the item/s to be delivered back to our Warehouse for assessment, exchange, repair or refund.</p>\r\n</div>\r\n</div>\r\n','','full_html'),
('page',0,38768,38771,'en',0,'<div id=\"main\" style=\"color: white; padding: 10px;font-size: 18px;  background-color: #004996;\">Privacy &amp; Cookie Policies</div>\r\n\r\n<div class=\"PrivPolBox\">\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\"><strong>CWH respects your privacy</strong></h4>\r\n\r\n<p>Thank you for visiting the ChemistWarehouse.com.au Web site.</p>\r\n\r\n<p><b>ChemistWarehouse.com.au</b> is a leading online pharmacy and retail store for pharmaceutical products, owned and operated in Australia under ePharmacy Group Pty Ltd.</p>\r\n\r\n<p>The owners of <b>ChemistWarehouse.com.au</b>, its subsidiaries, related entities and affiliates (\"<b>ChemistWarehouse.com.au</b>\", \"<b>we</b>\", \"<b>us</b>\", \"<b>our</b>\") respect your privacy and we are committed to comply with the Privacy Act 1988 (Cth) (\"<b>Act</b>\"), the Act\'s Australian Privacy Principals (\"<b>APP</b>\") and the General Data Protection Regulation (GDPR) (EU) 2016/679. In addition, we are bound by and committed to the privacy of health records as contained in Health Legislation in every state.</p>\r\n\r\n<p>We respect your right to privacy and are committed to providing clear and honest information to explain how we use the information you give us. We are committed to protecting and respecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use that information, who we share it with, and how we protect that information.</p>\r\n\r\n<p>This policy (together with our <a href=\"\">terms and conditions</a> sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal information, and how we will treat it. By continuing to use this website, you are accepting and consenting to the practices described in this policy.</p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\"><strong>Information Covered by This Policy</strong></h4>\r\n\r\n<p>This policy covers all personal information collected and used by chemistwarehouse.com.au. In this policy, “personal information” means information or pieces of information that could identify you. This includes information such as your name, address, username, or email address, but could also include information such as your IP address, or information about your preferences and shopping habits.</p>\r\n\r\n<p>If you have any questions, queries or complaints, please contact us on <a href=\"/cdn-cgi/l/email-protection#c8a1a6aea788aba0ada5a1bbbcbfa9baada0a7bdbbade6aba7a5e6a9bd\"><span class=\"__cf_email__\" data-cfemail=\"abc2c5cdc4ebc8c3cec6c2d8dfdccad9cec3c4ded8ce85c8c4c685cade\">[email&nbsp;protected]</span></a> or mail us at</p>\r\n\r\n<p><b>Chemist Warehouse Customer Service</b></p>\r\n\r\n<p>Building F, 44 Raglan St</p>\r\n\r\n<p>Preston VIC 3072</p>\r\n\r\n<p>Australia</p>\r\n\r\n<h3 are=\"\" as=\"\" follows.=\"\" key=\"\" of=\"\" our=\"\" policy=\"\" principles=\"\" privacy=\"\" style=\"text-transform:capitalize;text-decoration:underline; font-size : 16px; color : #2d3641;\" the=\"\">&nbsp;</h3>\r\n\r\n<ol style=\"list-style-type: disc;\">\r\n	<li><i>We use your personal information to allow us to provide the services you ask us for.</i></li>\r\n	<li><i>We will only share your information with other companies if this is necessary to provide our service to you (for example, to deliver medication or products we will need to share your address with a postal service). We share the minimum amount of information for the relevant purpose. Those we share your information with are not allowed to use it to try to sell their own services to you.</i></li>\r\n	<li><i>We do not sell, provide, or allow your Information to be viewed by any person not engaged or employed by us without your prior consent.</i></li>\r\n	<li><i>We will only send you information about our own products and services and those of group companies and selected partners if you have given us permission to. Bear in mind that if you choose not to receive this information, you may miss out on offers and deals.</i></li>\r\n	<li><i>In some instances (for example, customers using any kind of medicines regardless of prescription only medicines), we will need to collect sensitive information about your health – such as existing health conditions or prescribed medication. The law and Australian health regulations set out how we can record and use this sensitive information.</i></li>\r\n</ol>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">This privacy policy sets out:</h4>\r\n\r\n<ol style=\"list-style-type: disc;\">\r\n	<li><i>how and why we collect and use your personal information.</i></li>\r\n	<li><i>how we use this information and to whom the information may be disclosed.</i></li>\r\n	<li><i>our commitment to respecting and protecting the privacy of people who use our website and our services.</i></li>\r\n</ol>\r\n\r\n<p>Please read this privacy policy carefully. By using our website and services you are confirming that you agree to the terms of this privacy policy. If you do not agree to this privacy policy, do not use our website or services.</p>\r\n\r\n<p>We may from time to time make changes to this privacy policy. We will set out any important changes at the end of the latest version of the privacy policy. If there are substantial changes, we will also explain the changes in the summary at the start of this policy. You should check this privacy policy regularly to see if there have been any changes.</p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">What personal information we collect and how we use it</h4>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">Providing you with goods and services</h4>\r\n\r\n<p>We collect personal information from you in a number of ways, mainly when you buy goods or services and from the way you use our website. This personal information will include your name, date of birth, delivery and billings address, email address and phone numbers. We will use this personal information to help us meet your order; deliver the goods and services to you and to give you the information you need to track your order.</p>\r\n\r\n<p>In some cases, for example if you are ordering pharmacy-only medicines from us, we will ask you for extra information to make sure that our pharmacists can check the medicine is suitable for you. This will mean collecting information about your health, including medical information.</p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">Additional data required for medication purchases</h4>\r\n\r\n<p>If you want to purchase any medications we will need to know whether you pay full price for your prescriptions or if they are government subsidized. We will also collect information about your existing medical conditions and any medication your doctor has prescribed for you, gender, DOB, address, Medicare details depends on type of medications purchased. We will use this information to look after your health and comply with Pharmacy Law. This may mean we have to contact you in certain circumstances that are relevant to your ongoing care (for example, sending you reminders about repeat prescriptions). For more information about what information we may collect in such when providing prescriptions please read our <a href=\"https://www.chemistwarehouse.com.au/AboutUs/Prescriptions\">prescription service</a> page</p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">Getting to know you better</h4>\r\n\r\n<p>We will collect and store details of all medicines and other products we supply to you, and also medicines that you may have from us on repeat prescription. We also collect information about our customers and prospective customers from other organisations, such as marketing agencies. We use this information to help us get to know you better and to enable us to provide better service.</p>\r\n\r\n<p>We will use this information, as well as the other information we collect about you, to improve the quality of our website, as well as improving the personal information we hold about you. This helps us to understand you, so we can send you marketing messages that should be relevant to you (unless you have told us that you do not to want to receive marketing from us). We will also put this information (which does not identify you) with other information so that we can use all the information we have to help us understand our customers and prospective customers better, including helping to predict which of our services may be of interest to them. We may share your information with our marketing service providers to help us identify prospective customers.</p>\r\n\r\n<p>Please note that we will only send you marketing information about our own products and services and those of our group companies and selected partners, if you have given us permission to do so (you have to tell us if you want us to send you marketing information). We will not sell your information to anyone else, for any reason. You can opt out of remarketing services by visiting <a href=\"https://adssettings.google.com/authenticated\">https://adssettings.google.com/authenticated</a>.</p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">Our service providers</h4>\r\n\r\n<p><i>Sometimes we use other organisations (service providers) to help us provide our services and improve them, including:</i></p>\r\n\r\n<ol style=\"list-style-type: disc;\">\r\n	<li><i>delivering your orders and providing emails or texts so you can track your order;</i></li>\r\n	<li><i>sending letters and marketing material;</i></li>\r\n	<li><i>carrying out market research; and</i></li>\r\n	<li><i>helping us to analyse anonymous information about customers.</i></li>\r\n</ol>\r\n\r\n<p>Where we need to share information with our service providers, we give them only the minimum amount they need to provide services to us and you. Those we share your information with are not allowed to use it to try to sell their own services to you. They are all bound by privacy policies that at a minimum mirror ours.</p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">information we receive and collect from other sources:</h4>\r\n\r\n<p>We may receive information about you if you use any of the other websites we operate (for example a website for another Chemist Warehouse brand) or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) and may receive information about you from them. We use Google Analytics as a partner to collect data. You can find more information about these services here: <a href=\"http://www.google.com/policies/privacy/partners\">www.google.com/policies/privacy/partners</a>. We may also collect information about you from publicly available sources, including publically available content on social media, always with the aim of improving your service to you.</p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">When using our website</h4>\r\n\r\n<p>We may collect information about you as you are using our website, such as information about your browser, your location, the country you are visiting from, your IP address, which areas of our website you visit and what links you click on etc. We may use the information we collect about you, after making it anonymous, to create statistics which we then share with others including ad networks, search engines and providers of analysis services.</p>\r\n\r\n<p>All the personal information we collect about you is stored by us or by our service providers on our behalf in a legally compliant manner, consistent with industry best practice.</p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">Marketing</h4>\r\n\r\n<p>By agreeing to our privacy policy you are agreeing to allow us to contact you about products and services which we, our group companies and selected partners provide and think you would be interested in, and to let you know about relevant offers and news. Chemist Warehouse will share the data provided by you to third parties (as disclosed in our Cookie Policy) in order to communicate to you via our various marketing channels, analyze behavior on our website and understand your data.</p>\r\n\r\n<p>If you no longer want to receive marketing information in a particular way, or receive any marketing at all, you can change your mind at any time. You can change your preferences by contacting us via email at <a class=\"__cf_email__\" data-cfemail=\"89e0e7efe6c9eae1ece4e0fafdfee8fbece1e6fcfaeca7eae6e4a7e8fc\" href=\"/cdn-cgi/l/email-protection\">[email&nbsp;protected]</a> use unsubscribe link at the end of every email we send you.</p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">Giving information to third parties</h4>\r\n\r\n<p>As well as sharing your information with our group companies and giving our service providers information to help us provide our products and services to you, we may give your information to others (third parties) in the following circumstances.</p>\r\n\r\n<ol style=\"list-style-type: disc;\">\r\n	<li><i>If we are selling any business or assets, in which case we may give your personal information to the prospective buyer of such business or asset.</i></li>\r\n	<li><i>If we, or most of our assets, are taken over by a third party (as your personal information may be one of those assets).</i></li>\r\n	<li><i>If we have to provide or share your personal information in order to:</i>\r\n	<ol style=\"list-style-type: disc;\">\r\n		<li><i>meet any legal obligation or a request from a court or the police;</i></li>\r\n		<li><i>enforce or apply our terms of use and other agreements; or</i></li>\r\n		<li><i>protect the rights, property, or safety of us, our customers or others.</i></li>\r\n	</ol>\r\n	</li>\r\n</ol>\r\n\r\n<p>This may involve sharing information for the purposes of preventing fraud, carrying out identity and age-related checks, and reducing credit risks, and contacting prescribers when our pharmacist becomes aware of significant medical issues arising in connection with a repeat prescription.</p>\r\n\r\n<p>Our website may contain links to third parties’ websites. We are not responsible for the privacy practices or content of those websites.</p>\r\n\r\n<p><b>This privacy policy applies only to personal information we collect from you through our website or in our dealings with you. We recommend that you check our cookie policies to help you understand how you can control sharing your personal information.</b></p>\r\n\r\n<p><b>Cross Border Disclosure</b></p>\r\n\r\n<p>Personal Information may be disclosed to our service providers, including service providers which are located outside of Australia for the purpose of us providing services and marketing material to you. Except in some circumstances where we may rely on an exemption under the Act or other law, we will take reasonable steps to ensure that that the privacy of your Personal Information is addressed in any service agreement with our service providers.</p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">Security</h4>\r\n\r\n<p>The security of your personal information is very important to us, and we take all appropriate security measures (including physical, electronic and procedural measures) to help protect it from being seen or shared by people or organisations not authorized to receive it. Personal Electronic Information provided to Chemiswarehouse.com.au will be stored on servers located in Australia. Physical copies of Personal Information provided may be kept in storage rooms with restricted access. When sending your personal information to a third party in order to provide goods or services you have ordered through our website, we will use reasonable ways of keeping your personal information secure.</p>\r\n\r\n<p>Despite this commitment, we will not be liable if information transmitted over the internet is revealed, altered or misused. Any Information sent to us via the Internet is sent at your own risk. ChemistWarehouse.com.au shall not be held accountable for the privacy practices of other websites which appear as links on our website or to links to our websites from other websites. ChemistWarehouse.com.au may contain links to other sites which may be located within or outside of Australia. This privacy policy does not apply to any sites which are not controlled or operated by us.</p>\r\n\r\n<p><b>How can ChemistWarehouse.com.au customers ensure the accuracy and rectification in regard to their Personal Information?</b></p>\r\n\r\n<p>When Personal Information is provided to us by you, you warrant that the Personal Information given is accurate, current and complete and undertake to maintain the accuracy, currency and completeness of the Information which we retain. You also warrant that you have authority to provide this Personal Information to us.</p>\r\n\r\n<p>Registered customers can view and alter the Personal Information they have provided by logging in with their username and password and accessing their account information. The Personal Information we retain includes patient profiles, addresses, and past orders. Access to this Personal Information by our staff can only be performed by staff members with a secure password, with access only granted when required. Access to this Information is recorded by log files to track unauthorised access and modifications.</p>\r\n\r\n<p><b>Can ChemistWarehouse.com.au customers order with anonymity?</b></p>\r\n\r\n<p>As <b>ChemistWarehouse.com.au</b> requires a physical address to deliver parcels to and a signature on delivery, anonymity cannot be assured. Customers may use a pseudonym for the purpose of registering for marketing information only.</p>\r\n\r\n<p><b>How can ChemistWarehouse.com.au customers\' information be removed from our database?</b></p>\r\n\r\n<p>If at any stage a <b>ChemistWarehouse.com.au</b> customer would like their Personal Information removed from our database, we require an email with the username, password and identifying information and the customers file will be deleted from our records. Please send to: <a href=\"/cdn-cgi/l/email-protection#21484f474e614249444c48525556405344494e5452440f424e4c0f4054\"><b><span class=\"__cf_email__\" data-cfemail=\"f990979f96b99a919c94908a8d8e988b9c91968c8a9cd79a9694d7988c\">[email&nbsp;protected]</span></b></a></p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">Your right to see your health record</h4>\r\n\r\n<p>You can ask us in writing for a copy of all the personal information we hold about you. We will endeavor to respond to your request within reasonable time. You will need to give enough information for our staff to identify you (for example, your full name, address and date of birth). You will need to provide ID (for example, your passport, full driving license or credit card or debit card) before any information can be released to you.</p>\r\n\r\n<p>If you think any information we hold about you is incorrect, please let us know at <a href=\"/cdn-cgi/l/email-protection#dcb5b2bab39cbfb4b9b1b5afa8abbdaeb9b4b3a9afb9f2bfb3b1f2bda9\"><span class=\"__cf_email__\" data-cfemail=\"6900070f06290a010c04001a1d1e081b0c01061c1a0c470a060447081c\">[email&nbsp;protected]</span></a></p>\r\n\r\n<p>If you have any questions, contact us by visiting <a href=\"https://www.chemistwarehouse.com.au/\">https://www.chemistwarehouse.com.au</a></p>\r\n\r\n<h4 style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">What Are COOKIES</h4>\r\n\r\n<p>When you visit our site we may use cookies and other technologies to automatically collect the following information however not limited to:</p>\r\n\r\n<ol style=\"list-style-type: disc;\">\r\n	<li><i>Technical information, including your IP address, your login information, browser type and version, device identifier, location and time zone setting, browser plug-in types and versions, operating system and platform, page response times, and download errors;</i></li>\r\n	<li><i>Information about your visit, including the websites you visit before and after our site and products you viewed or searched for;</i></li>\r\n	<li><i>Length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.</i></li>\r\n</ol>\r\n\r\n<p>Also, emails that we send as part of our marketing programs use clear gifs (web beacons). These tell us whether the email has been opened. Web beacons can be turned off by not “enabling images” in an email.</p>\r\n\r\n<p>A cookie is a piece of data that a website places on your browser when you visit the website. A cookie can store a range of information.</p>\r\n\r\n<p>We use cookies and other automated means to help you navigate our website efficiently and to perform certain functions, including site traffic analytics and security and fraud prevention. Cookies may also recognize you on your next login, and offer you content and advertising tailored to your preferences and interests. Cookies do not compromise the security of a website.<br />\r\n<br />\r\nWe use various technologies to collect this information, including cookies and web beacons, and when we say “cookies” we mean all of these technologies. Note that disabling some cookie categories may impact your experience of our site.</p>\r\n\r\n<p>You can also delete cookies that have already been set. You can opt out of cookies by visiting <a href=\"https://tools.google.com/dlpage/gaoptout/\">https://tools.google.com/dlpage/gaoptout/</a>.</p>\r\n\r\n<table border=\"1\" cellpadding=\"0\" cellspacing=\"0\" style=\"max-width:540px;width:100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td style=\"padding-left:5px\" valign=\"top\">\r\n			<p><b>Cookie Domain</b></p>\r\n			</td>\r\n			<td style=\"padding-left:5px\" valign=\"top\">\r\n			<p><b>Description</b></p>\r\n			</td>\r\n		</tr>\r\n		<tr>\r\n			<td style=\"background-color:#d3dfee;padding-left:5px\" valign=\"top\">\r\n			<p><b>.chemistwarehouse.com.au</b></p>\r\n			</td>\r\n			<td style=\"background-color:#d3dfee;padding-left:5px\" valign=\"top\">\r\n			<p>All Cookies are leveraged to provide site functionality, analytics and advertising and profiling to ensure you get the best experience possible</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n\r\n<p>Below is the list of third-party-service providers we use who can leave cookies to be able to work for their intended purposes. Should you have any queries regarding cookies used by them and what information they collect and why please visit respective cookie policy page links provided below.</p>\r\n\r\n<table border=\"1\" cellpadding=\"0\" cellspacing=\"0\" class=\"PrivacyDivTable\">\r\n	<tbody>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\"><b>Provider</b></td>\r\n			<td class=\"PrivacyDivTableCell\"><b>Purpose/Service provided</b></td>\r\n			<td class=\"PrivacyDivTableCell\"><b>Cookie policy page</b></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\"><b>Criteo</b></td>\r\n			<td class=\"PrivacyDivTableCell\">Digital Marketing/Targeting/Profiling</td>\r\n			<td class=\"PrivacyDivTableCell\"><a class=\"privhref\" href=\"https://www.criteo.com/privacy/\">https://www.criteo.com/privacy/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><b>Optimizely</b></td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\">Web Optimization, AB testing/personalization</td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><a class=\"privhref\" href=\"https://www.optimizely.com/anz/privacy/\">https://www.optimizely.com/anz/privacy/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\"><b>Facebook</b></td>\r\n			<td class=\"PrivacyDivTableCell\">Digital Marketing/Targeting/ Profiling/Analytics</td>\r\n			<td class=\"PrivacyDivTableCell\"><a class=\"privhref\" href=\"https://www.facebook.com/policies/cookies\">https://www.facebook.com/policies/cookies/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><b>Bazaarvoice</b></td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\">Product Reviews</td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><a class=\"privhref\" href=\"https://www.bazaarvoice.com/legal/privacy-policy/\">https://www.bazaarvoice.com/legal/privacy-policy/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\"><b>Doubleclick </b></td>\r\n			<td class=\"PrivacyDivTableCell\">Digital Marketing/Targeting/Profiling/Analytics</td>\r\n			<td class=\"PrivacyDivTableCell\"><a class=\"privhref\" href=\"https://policies.google.com/?hl=en\">https://policies.google.com/?hl=en</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><b>Newrelic</b></td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\">Site performance monitoring</td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><a class=\"privhref\" href=\"https://newrelic.com\">https://newrelic.com/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\"><b>Bing </b></td>\r\n			<td class=\"PrivacyDivTableCell\">Marketing/Analytics</td>\r\n			<td class=\"PrivacyDivTableCell\"><a class=\"privhref\" href=\"https://privacy.microsoft.com/en-us/privacystatement\">https://privacy.microsoft.com/en-us/privacystatement/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><b>Google Analytics</b></td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\">Digital Marketing/Targeting</td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><a class=\"privhref\" href=\"https://www.google.com/policies/privacy/partners/\">https://www.google.com/policies/privacy/partners/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\"><b>SLI System</b></td>\r\n			<td class=\"PrivacyDivTableCell\">Site Search</td>\r\n			<td class=\"PrivacyDivTableCell\"><a class=\"privhref\" href=\"https://www.sli-systems.com.au/\">https://www.sli-systems.com.au/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><b>Add This</b></td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\">Social Sharing in Catalogue</td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><a class=\"privhref\" href=\"https://www.addthis.com/privacy/terms-of-service/\">https://www.addthis.com/privacy/terms-of-service/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\"><b>Lasoo</b></td>\r\n			<td class=\"PrivacyDivTableCell\">Catalogue</td>\r\n			<td class=\"PrivacyDivTableCell\"><a class=\"privhref\" href=\"https://www.lasoo.com.au/\">https://www.lasoo.com.au</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><b>YouTube</b></td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\">Marketing/product video content</td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><a class=\"privhref\" href=\"https://policies.google.com/\">https://policies.google.com/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\"><b>Visa</b></td>\r\n			<td class=\"PrivacyDivTableCell\">Payment Gateway</td>\r\n			<td class=\"PrivacyDivTableCell\"><a class=\"privhref\" href=\"https://www.visa.com.au\">https://www.visa.com.au</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><b>Rakuten (link share)</b></td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\">Digital Marketing/Targeting</td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><a class=\"privhref\" href=\"https://rakutenmarketing.com/en-au/legal-notices/services-privacy-policy\">https://rakutenmarketing.com/en-au/legal-notices/services-privacy-policy</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\"><b>PayPal</b></td>\r\n			<td class=\"PrivacyDivTableCell\">Payment gateway</td>\r\n			<td class=\"PrivacyDivTableCell\"><a class=\"privhref\" href=\"https://www.paypal.com/webapps/mpp/ua/privacy-full#2\">https://www.paypal.com/webapps/mpp/ua/privacy-full#2</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><b>Braintree</b></td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\">Payment Gateway</td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><a class=\"privhref\" href=\"https://www.paypal.com/webapps/mpp/ua/privacy-full#2\">https://www.paypal.com/webapps/mpp/ua/privacy-full#2</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\"><b>Cheetah Digital</b></td>\r\n			<td class=\"PrivacyDivTableCell\">Email marketing</td>\r\n			<td class=\"PrivacyDivTableCell\"><a class=\"privhref\" href=\"http://marketing.cheetahdigital.com/privacy-policy/\">http://marketing.cheetahdigital.com/privacy-policy/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><b>Adyen</b></td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\">Payment Gateway</td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><a class=\"privhref\" href=\"https://www.adyen.com\">https://www.adyen.com/</a></td>\r\n		</tr>\r\n		<tr>\r\n			<td class=\"PrivacyDivTableCell\"><b>Barilliance</b></td>\r\n			<td class=\"PrivacyDivTableCell\">Email marketing, profiling</td>\r\n			<td class=\"PrivacyDivTableCell\"><a class=\"privhref\" href=\"https://www.barilliance.com/privacy-policy/\">https://www.barilliance.com/privacy-policy/</a></td>\r\n		</tr>\r\n		<tr class=\"PrivacyDivTableRow\">\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><b>Stratosphere</b></td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\">Media marketing</td>\r\n			<td class=\"PrivacyDivTableCell\" style=\"background-color:#d3dfee\"><a class=\"privhref\" href=\"https://www.stratosphereagency.com \">https://www.stratosphereagency.com</a></td>\r\n		</tr>\r\n		<tr>\r\n			<td class=\"PrivacyDivTableCell\"><b>Google Display Network </b></td>\r\n			<td class=\"PrivacyDivTableCell\">Digital Marketing/Targeting</td>\r\n			<td class=\"PrivacyDivTableCell\"><a class=\"privhref\" href=\"https://policies.google.com/?hl=en\">https://policies.google.com/?hl=en</a></td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n\r\n<p style=\"text-transform:capitalize; text-decoration:underline; font-size : 16px; color : #2d3641;font-weight:bold;margin-top:20px;\">HOW YOU CAN MANAGE COOKIES?</p>\r\n\r\n<p>If you don’t want to receive cookies, you can modify your browser setting, so that it notifies you when cookies are sent to it, or you can refuse cookies altogether. You can also delete cookies that have already been set.</p>\r\n\r\n<p>The help function within your browser should tell you how to do this.</p>\r\n\r\n<p>Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to refine or remove cookies on a wide variety of desktop browsers.</p>\r\n\r\n<p><b><i>Changes to this privacy policy</i></b></p>\r\n\r\n<p>This policy was last updated on 28-03-2019.</p>\r\n</div>\r\n','','full_html'),
('page',0,38768,38774,'en',0,'<div class=\"container-fluid\">\r\n<div style=\"border:none black 1.0pt; border-left:none; padding:0cm 0cm 0cm 0cm\">\r\n<p align=\"center\" class=\"MsoTitle\" style=\"border:none; border-bottom:0cm none black; text-align:center; padding:0cm; padding-bottom:0cm; margin-bottom:4px\"><span style=\"font-size:26pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:16.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">Chemist Warehouse Ireland Privacy Notice</span></span></b></span></span></span></p>\r\n\r\n<p style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"background:white\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span>This privacy notice provides information about the personal data relating to you that is processed by Chemist Warehouse Ireland, the purposes for which it is processed and the manner and duration of the processing.</span></span></span></span> <span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"background:white\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">You should read this Privacy Notice prior to providing any personal data to Chemist Warehouse Ireland and refer to it at any time should you have queries regarding the use of your personal data.</span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"border:none; border-bottom:0cm none black; margin-bottom:8px; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">WHO ARE WE?</span></span></b></span></span></span></p>\r\n\r\n<p style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Your Personal Data is controlled by <span style=\"background:white\">Chemist Warehouse Ireland a private company limited by shares incorporated in Ireland with registered number 416045.&nbsp; </span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"border:none; padding:0cm; padding-top:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">When we refer to “we,” “us,” or “our,” in this Privacy Notice, we are talking about Chemist Warehouse Ireland. &nbsp;&nbsp;When we say “you” and “your” and “individuals” in this notice, we mean anyone whose Personal Data we may collect.</span></span></span></span></span></span></p>\r\n</div>\r\n\r\n<div style=\"border:none black 1.0pt; padding:0cm 0cm 0cm 0cm\">\r\n<h3 style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-bottom:0cm; margin-bottom:5px\"><span style=\"font-size:14pt\"><span style=\"line-height:normal\"><span style=\"page-break-after:auto\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000\"><span style=\"font-weight:normal\"><a name=\"_heading=h.1fob9te\"></a></span></span></span></span></span></span></h3>\r\n\r\n<h3 style=\"border:none; border-bottom:0cm none black; margin-bottom:8px; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:14pt\"><span style=\"line-height:normal\"><span style=\"page-break-after:auto\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000\"><span style=\"font-weight:normal\"><a name=\"_heading=h.cg1li9e2p8mq\"></a><b><span lang=\"EN-GB\" style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">HOW WE OBTAIN YOUR PERSONAL DATA</span></span></b></span></span></span></span></span></span></h3>\r\n\r\n<h3 style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-top:0cm; padding-bottom:0cm; margin-bottom:5px\"><span style=\"font-size:14pt\"><span style=\"line-height:normal\"><span style=\"page-break-after:auto\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000\"><span style=\"font-weight:normal\"><a name=\"_heading=h.5ib43cu3gmu6\"></a><b><u><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">Personal Data collected directly from you</span></span></u></b></span></span></span></span></span></span></h3>\r\n\r\n<h3 style=\"border:none; padding:0cm; padding-top:0cm; margin-bottom:5px\"><span style=\"font-size:14pt\"><span style=\"line-height:normal\"><span style=\"page-break-after:auto\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000\"><span style=\"font-weight:normal\"><a name=\"_heading=h.tr7zrf6g1vs0\"></a><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">We collect personal data from you directly in several ways including:</span></span></span></span></span></span></span></span></span></h3>\r\n</div>\r\n\r\n<div style=\"border:none black 1.0pt; border-left:none; padding:0cm 0cm 0cm 0cm; margin-left:24px\">\r\n<ul>\r\n	<li style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Correspondence with us via our website e.g., by completing the ‘Contact Us’ form on our website or by telephone, live chat, email, or social media,</span></span></span></span></span></span></li>\r\n	<li style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">When you order goods or services from us either via our website or in one of our stores,</span></span></span></span></span></span></li>\r\n	<li style=\"border:none; padding:0cm; padding-top:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">If you have a business relationship with us </span></span></span></span></span></span></li>\r\n</ul>\r\n</div>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><u><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif; color:#2d3641;text-decoration: underline;\">Personal Data collected automatically</span></span></u></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Some Personal Data may be collected automatically when you visit or use our website, such as data collected by cookies and other technologies on our websites. Please also consult our <a><b><u>Cookies Policy </u></b></a></span></span></span><span lang=\"EN-GB\" style=\"font-size:8.0pt\"><a class=\"msocomanchor\" href=\"#_msocom_1\" id=\"_anchor_1\" language=\"JavaScript\" name=\"_msoanchor_1\" onmouseout=\"msoCommentHide(\'_com_1\')\" onmouseover=\"msoCommentShow(\'_anchor_1\',\'_com_1\')\">[A1]</a>&nbsp;</span><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">for more information on how we make use of cookies and other automated means of data collection.</span></span></span></span></span></span></span></p>\r\n\r\n<div style=\"border:none black 1.0pt; padding:0cm 0cm 0cm 0cm\">\r\n<h3 style=\"border:none; margin-bottom:8px; padding:0cm\"><span style=\"font-size:14pt\"><span style=\"line-height:normal\"><span style=\"page-break-after:auto\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000\"><span style=\"font-weight:normal\"><b><span lang=\"EN-GB\" style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">TYPES OF PERSONAL DATA WE COLLECT</span></span></b></span></span></span></span></span></span></h3>\r\n</div>\r\n\r\n<p style=\"margin-bottom:19px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">The tables below set out the different types of personal data that we collect depending on our interaction with you. We also set out the purpose of the processing, the sources we collect it from and the lawful basis for processing that personal data. Under data protection law, we must always have a lawful basis for processing your personal data.</span></span></span> <span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">For some processing activities, we consider that more than one lawful basis may be relevant, depending on the circumstances.</span></span></span></span></span></span></span></p>\r\n\r\n<table class=\"Table\" style=\"margin-left:-10px; border-collapse:collapse; border:none\" width=\"100%\">\r\n	<tbody>\r\n		<tr>\r\n			<td style=\"border-bottom:1px solid black; width:180px; padding:7px 7px 7px 7px; background-color:#cccccc; border-top:1px solid black; border-right:1px solid black; border-left:1px solid black\" valign=\"top\">\r\n			<p align=\"center\" style=\"border:none; text-align:center\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Category</span></span></span></b></span></span></span></p>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:132px; padding:7px 7px 7px 7px; background-color:#cccccc; border-top:1px solid black; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<p align=\"center\" style=\"border:none; text-align:center\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Purpose of Processing</span></span></span></b></span></span></span></p>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:104px; padding:0cm 7px 0cm 7px; background-color:#cccccc; border-top:1px solid black; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<p align=\"center\" style=\"border:none; text-align:center\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Collected From</span></span></span></b></span></span></span></p>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:189px; padding:0cm 7px 0cm 7px; background-color:#cccccc; border-top:1px solid black; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<p align=\"center\" style=\"border:none; text-align:center\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Legal Basis for Processing</span></span></span></b></span></span></span></p>\r\n			</td>\r\n		</tr>\r\n		<tr>\r\n			<td style=\"border-bottom:1px solid black; width:180px; padding:7px 7px 7px 7px; border-top:none; border-right:1px solid black; border-left:1px solid black\" valign=\"top\">\r\n			<p align=\"center\" style=\"border:none; text-align:center\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Contact Information</span></span></span></b></span></span></span></p>\r\n\r\n			<ul>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">First and last name</span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Postal Address</span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Email address </span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Telephone number</span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Any additional personal data entered into the free text ‘Contact Us’ section of our website.</span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p align=\"center\" style=\"border:none; text-align:center\">&nbsp;</p>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:132px; padding:7px 7px 7px 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Responding to your enquiries</span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"margin-left:18px\">&nbsp;</p>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:104px; padding:0cm 7px 0cm 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">You</span></span></span></span></span></span></li>\r\n			</ul>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:189px; padding:0cm 7px 0cm 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">For our legitimate interest in responding to your enquiry.<i> Art 6(1)(f)</i></span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"margin-left:18px\">&nbsp;</p>\r\n\r\n			<p style=\"margin-left:18px\">&nbsp;</p>\r\n\r\n			<p>&nbsp;</p>\r\n			</td>\r\n		</tr>\r\n		<tr>\r\n			<td style=\"border-bottom:1px solid black; width:180px; padding:7px 7px 7px 7px; border-top:none; border-right:1px solid black; border-left:1px solid black\" valign=\"top\">\r\n			<p align=\"center\" style=\"border:none; text-align:center\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Contact Information</span></span></span></b></span></span></span></p>\r\n\r\n			<ul>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">First and last name</span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Home Address</span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Telephone number</span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Email Address</span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"border:none\">&nbsp;</p>\r\n\r\n			<p style=\"border:none; margin-left:24px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">&nbsp; Financial Information</span></span></span></b></span></span></span></p>\r\n\r\n			<ul>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Payment card details</span></span></span></span></span></span></li>\r\n			</ul>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:132px; padding:7px 7px 7px 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">To process your online purchase and deliver the product to you as ordered. </span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"margin-left:48px\">&nbsp;</p>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:104px; padding:0cm 7px 0cm 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">You</span></span></span></span></span></span></li>\r\n			</ul>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:189px; padding:0cm 7px 0cm 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">To perform contract or to take steps prior to entering a contract.<i> Art 6(1)(b)</i></span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"margin-left:18px\">&nbsp;</p>\r\n\r\n			<p style=\"margin-left:18px\">&nbsp;</p>\r\n			</td>\r\n		</tr>\r\n		<tr>\r\n			<td style=\"border-bottom:1px solid black; width:180px; padding:7px 7px 7px 7px; border-top:none; border-right:1px solid black; border-left:1px solid black\" valign=\"top\">\r\n			<p align=\"center\" style=\"border:none; text-align:center\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Contact Information</span></span></span></b></span></span></span></p>\r\n\r\n			<ul>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">First and last name</span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Home Address</span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Telephone number</span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Email Address</span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"border:none\">&nbsp;</p>\r\n\r\n			<p style=\"border:none; margin-left:24px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">&nbsp; Financial Information</span></span></span></b></span></span></span></p>\r\n\r\n			<ul>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Payment card details</span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"border:none; margin-left:24px\">&nbsp;</p>\r\n\r\n			<p style=\"border:none; margin-left:24px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">&nbsp;<b>Personal Information</b></span></span></span></span></span></span></p>\r\n\r\n			<ul>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Date of Birth </span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Age</span></span></span></span></span></span></li>\r\n			</ul>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:132px; padding:7px 7px 7px 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">To process your instore purchase</span></span></span></span></span></span></li>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">To facilitate the purchasing and dispensing of your prescription </span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"margin-left:18px\">&nbsp;</p>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:104px; padding:0cm 7px 0cm 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">You</span></span></span></span></span></span></li>\r\n			</ul>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:189px; padding:0cm 7px 0cm 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">To perform contract or to take steps prior to entering a contract. <i>Art 6(1)(b)</i></span></span></span></span></span></span></li>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">The provision of health care. <i>Art 9(2)(h)</i></span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"margin-left:18px\">&nbsp;</p>\r\n			</td>\r\n		</tr>\r\n		<tr>\r\n			<td style=\"border-bottom:1px solid black; width:180px; padding:7px 7px 7px 7px; border-top:none; border-right:1px solid black; border-left:1px solid black\" valign=\"top\">\r\n			<p align=\"center\" style=\"border:none; text-align:center\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Contact Information</span></span></span></b></span></span></span></p>\r\n\r\n			<ul>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">First and last name</span></span></span></span></span></span></li>\r\n				<li style=\"border:none; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Email address</span></span></span></span></span></span></li>\r\n			</ul>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:132px; padding:7px 7px 7px 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">To send you marketing information about our products and services </span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"margin-left:48px\">&nbsp;</p>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:104px; padding:0cm 7px 0cm 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">You</span></span></span></span></span></span></li>\r\n			</ul>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:189px; padding:0cm 7px 0cm 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Your consent.<i> Art 6(1)(a)</i></span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"margin-left:18px\">&nbsp;</p>\r\n\r\n			<p style=\"margin-left:18px\">&nbsp;</p>\r\n			</td>\r\n		</tr>\r\n		<tr>\r\n			<td style=\"border-bottom:1px solid black; width:180px; padding:7px 7px 7px 7px; border-top:none; border-right:1px solid black; border-left:1px solid black\" valign=\"top\">\r\n			<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>Browsing Information</b></span></span></span></span></span></span></p>\r\n\r\n			<ul>\r\n				<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Information automatically generated through your use of our website such as the type of your device and browser, about the way you use our websites, such as details of the web pages you have viewed, the banners and the hyperlinks you have clicked and the websites you have visited before arriving at one of our websites</span></span></span></span></span></span></li>\r\n				<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">IP address</span></span></span></span></span></span></li>\r\n				<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">MAC address</span></span></span></span></span></span></li>\r\n				<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Information revealing the location of your electronic device</span></span></span></span></span></span></li>\r\n			</ul>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:132px; padding:7px 7px 7px 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">To ensure your connection to the website is secure</span></span></span></span></span></span></li>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">To remember your tracking preferences</span></span></span></span></span></span></li>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">To help us understand how visitors to our website are using it so we can make it better.</span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"margin-left:18px\">&nbsp;</p>\r\n\r\n			<p style=\"margin-left:48px\">&nbsp;</p>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:104px; padding:0cm 7px 0cm 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">From your device</span></span></span></span></span></span></li>\r\n			</ul>\r\n			</td>\r\n			<td style=\"border-bottom:1px solid black; width:189px; padding:0cm 7px 0cm 7px; border-top:none; border-right:1px solid black; border-left:none\" valign=\"top\">\r\n			<ul>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">For our legitimate interests to improve the performance of our website.<i> Art 6(1)(f)</i></span></span></span></span></span></span></li>\r\n				<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:9.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Your consent.<i> Art 6(1)(a)</i></span></span></span></span></span></span></li>\r\n			</ul>\r\n\r\n			<p style=\"margin-left:18px\">&nbsp;</p>\r\n			</td>\r\n		</tr>\r\n	</tbody>\r\n</table>\r\n\r\n<div style=\"border:none black 1.0pt; padding:18.0pt 0cm 0cm 0cm\">\r\n<h3 style=\"border:none; border-bottom:0cm none black; margin-bottom:8px; padding:0cm; padding-bottom:0cm\"><span style=\"font-size:14pt\"><span style=\"line-height:normal\"><span style=\"page-break-after:auto\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000\"><span style=\"font-weight:normal\"><a name=\"_heading=h.61itqu6fhnp\"></a><a name=\"_heading=h.ywakstu4wgu5\"></a><b><span lang=\"EN-GB\" style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">SPECIAL CATEGORIES OF PERSONAL DATA</span></span></b></span></span></span></span></span></span></h3>\r\n\r\n<p>Under&nbsp;the GDPR certain sensitive types of personal data, such as information relating to health, are known as ‘Special Categories of Personal Data’.&nbsp; While Special Categories of Personal Data generally cannot be processed, there are limited exceptions to this general rule, including the provision of health care and/or the treatment or the management of health care systems and services on the basis of Union or Member State law or pursuant to a contract with a health professional. When dispensing your medical prescription, we may collect&nbsp;information relating to your health. Where this information is provided, we will ensure your personal data is subject to protection as required under the GDPR.</p>\r\n\r\n<h3 style=\"border:none; border-bottom:0cm none black; margin-bottom:8px; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:14pt\"><span style=\"line-height:normal\"><span style=\"page-break-after:auto\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000\"><span style=\"font-weight:normal\"><b><span lang=\"EN-GB\" style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">WHO DO WE SHARE YOUR PERSONAL DATA WITH?</span></span></b></span></span></span></span></span></span></h3>\r\n\r\n<h3 style=\"border:none; padding:0cm; padding-top:0cm\"><span style=\"font-size:14pt\"><span style=\"line-height:normal\"><span style=\"page-break-after:auto\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000\"><span style=\"font-weight:normal\"><b><u><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">Service providers</span></span></u></b></span></span></span></span></span></span></h3>\r\n</div>\r\n\r\n<div style=\"border:none black 1.0pt; padding:0cm 0cm 0cm 0cm\">\r\n<p style=\"border:none; padding:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">We share your Personal Data with trusted partners who provide services on our behalf.&nbsp; These service providers include:</span></span></span></span></span></span></p>\r\n</div>\r\n\r\n<div style=\"border:none black 1.0pt; padding:0cm 0cm 0cm 0cm; margin-left:27px\">\r\n<ul>\r\n	<li style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">IT and support services providers for the purposes of website and customer relationship management </span></span></span></span></span></span></li>\r\n	<li style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Trusted partners to allow payment and delivery of the products that you have ordered </span></span></span></span></span></span></li>\r\n	<li style=\"border:none; padding:0cm; padding-top:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Professional services such as lawyers and accountants.</span></span></span></span></span></span></li>\r\n</ul>\r\n</div>\r\n\r\n<div style=\"border:none black 1.0pt; padding:0cm 0cm 0cm 0cm\">\r\n<p style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><u><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Intra Group Data Sharing</span></span></span></u></b></span></span></span></p>\r\n\r\n<p style=\"border:none; padding:0cm; padding-top:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Sometimes we share your Personal Data with other companies within The Chemist Warehouse Group for the purposes set out in this Privacy Notice. This includes:</span></span></span></span></span></span></p>\r\n</div>\r\n\r\n<div style=\"border:none black 1.0pt; padding:0cm 0cm 0cm 0cm; margin-left:24px\">\r\n<ul>\r\n	<li style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">marketing Operations </span></span></span></span></span></span></li>\r\n	<li style=\"border:none; padding:0cm; padding-top:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">financial Record Keeping</span></span></span></span></span></span></li>\r\n</ul>\r\n</div>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><u><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000;text-decoration: underline;\">Disclosure to Third Parties</span></span></span></u></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:19px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">We may share your Personal Data with regulators, law enforcement, other government agencies, industry partners or our advisors if we have a good-faith belief that it is necessary to:</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n	<li style=\"margin-bottom:19px; margin-left:32px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">respond pursuant to applicable law or regulations, court orders, legal process, or government requests. For example, sharing with regulators, law enforcement, or other government agencies in response to legal requests or sharing with civil litigants pursuant to court orders.</span></span></span></span></span></span></span></li>\r\n	<li style=\"margin-bottom:19px; margin-left:32px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">protect the rights, property and safety of our employees or others. </span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<div style=\"border:none black 1.0pt; padding:0cm 0cm 0cm 0cm\">\r\n<h3 style=\"border:none; margin-bottom:8px; padding:0cm\"><span style=\"font-size:14pt\"><span style=\"line-height:normal\"><span style=\"page-break-after:auto\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000\"><span style=\"font-weight:normal\"><a name=\"_heading=h.ifcio643pcux\"></a><b><span lang=\"EN-GB\" style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA</span></span></b></span></span></span></span></span></span></h3>\r\n</div>\r\n\r\n<div style=\"border:none black 1.0pt; border-left:none; padding:0cm 0cm 0cm 0cm\">\r\n<p style=\"border:none; border-bottom:0cm none black; margin-bottom:32px; padding:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Your personal data may be transferred outside of The European Economic Area (EEA). Some of our business functions are managed by our parent company which is located in Australia. Where such transfers occur, it is our policy that that an appropriate transfer agreement is put in place to ensure your data is protected by laws equivalent to those in the EEA.&nbsp; </span></span></span></span></span></span></p>\r\n\r\n<p style=\"border:none; border-bottom:0cm none black; margin-bottom:32px; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">We also transfer your data to trusted service providers based in India and Australia for the purposes of website and software solutions. &nbsp;Where such transfers occur, it is our policy that: a) they do not occur without our prior written authority; and b) that an appropriate transfer agreement is put in place to ensure your data is protected by laws equivalent to those in the EEA.</span></span></span></span></span></span></p>\r\n\r\n<p style=\"border:none; margin-bottom:8px; padding:0cm; padding-top:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?</span></span></b></span></span></span></p>\r\n</div>\r\n\r\n<div style=\"border:none black 1.0pt; padding:0cm 0cm 0cm 0cm\">\r\n<p style=\"border:none; padding:0cm; margin-bottom:5px\">Personal data will not be held for longer than is necessary for the purpose(s) for which it was obtained as set out in this Privacy Notice or otherwise to comply with legal or regulatory requirements applicable to us.When your Personal Data is processed for meeting legal and regulatory requirements, we retain your Personal Data as it is set out by the applicable law. Further details of retention periods for different aspects of your personal data are available by contacting us. In some circumstances you can ask us to delete your data: see Your Rights below for further information.</p>\r\n</div>\r\n\r\n<div style=\"border:none black 1.0pt; border-left:none; padding:0cm 0cm 0cm 0cm\">\r\n<p style=\"border:none; border-bottom:0cm none black; margin-top:16px; margin-bottom:8px; padding:0cm; padding-bottom:0cm\"><span style=\"background:white\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:12.0pt\"><span style=\"background:white\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">AUTOMATED DECISION MAKING </span></span></span></b></span></span></span></span></span></p>\r\n\r\n<p style=\"border:none; margin-top:16px; padding:0cm; padding-top:0cm\"><span style=\"background:white\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">We do not use any form of automation decision making in relation to your personal data.</span></span></span></span></span></span></span></span></p>\r\n</div>\r\n\r\n<div style=\"border:none black 1.0pt; padding:0cm 0cm 0cm 0cm\">\r\n<h3 style=\"border:none; margin-bottom:8px; padding:0cm\"><span style=\"font-size:14pt\"><span style=\"line-height:normal\"><span style=\"page-break-after:auto\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000\"><span style=\"font-weight:normal\"><a name=\"_heading=h.g7h4gj8m8i9r\"></a><b><span lang=\"EN-GB\" style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">YOUR RIGHTS</span></span></b></span></span></span></span></span></span></h3>\r\n</div>\r\n\r\n<p style=\"margin-bottom:19px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Any individual whose Personal Data we process has several rights in relation to how that information is processed by us. You have the following rights:</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n	<li style=\"margin-top:19px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">The right to objec</span></span></span></b><b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">t</span></span></span></b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">&nbsp;– individuals can object to us processing their data and we will either agree to stop processing or explain why we are unable to</span></span></span></span></span></span></span></li>\r\n	<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">The right of access</span></span></span></b><b>&nbsp;</b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">– individuals can request a copy of their personal data we hold about you</span></span></span></span></span></span></span></li>\r\n	<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">The right of rectification</span></span></span></b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">&nbsp;– individuals can ask us to update or correct their personal data to ensure its accuracy or completeness</span></span></span></span></span></span></span></li>\r\n	<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">The right to be forgotten</span></span></span></b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">&nbsp;– individuals can ask us to delete their personal data from our records if it is no longer needed for the original purpose</span></span></span></span></span></span></span></li>\r\n	<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">The right of restriction</span></span></span></b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">&nbsp;– individuals can ask us to restrict the processing of their personal data in certain circumstances</span></span></span></span></span></span></span></li>\r\n	<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">The right to data portability</span></span></span></b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">&nbsp;– individuals can ask for the data we hold about them to be transferred to another organisation.</span></span></span></span></span></span></span></li>\r\n	<li style=\"margin-bottom:16px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Right to object to automated processing, including profiling</span></span></span></b><b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\"> – </span></span></span></b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">individuals have the right to object when a decision is based solely on automated processing of their personal data.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<div style=\"border:none black 1.0pt; border-left:none; padding:0cm 0cm 0cm 0cm\">\r\n<p style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">You can exercise these rights via our Data Privacy team. You can contact them at <a><b><u><span style=\"background:yellow\">[xxxxxxxxx]</span></u></b><span style=\"background:yellow\">.</span> </a></span></span></span><span lang=\"EN-GB\" style=\"font-size:8.0pt\"><a class=\"msocomanchor\" href=\"#_msocom_2\" id=\"_anchor_2\" language=\"JavaScript\" name=\"_msoanchor_2\" onmouseout=\"msoCommentHide(\'_com_2\')\" onmouseover=\"msoCommentShow(\'_anchor_2\',\'_com_2\')\">[A2]</a>&nbsp;</span><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">When you contact us to ask about your information, we may ask you to identify yourself to protect your information. </span></span></span></span></span></span></p>\r\n\r\n<p style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><u><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Complaints</span></span></span></u></b></span></span></span></p>\r\n\r\n<p style=\"border:none; border-bottom:0cm none black; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">You also have a right to lodge a complaint with a supervisory authority. In Ireland this is the Data Protection Commission (DPC). You can contact the DPC via their website: <a href=\"https://www.dataprotection.ie/en/contact/how-contact-us\"><span style=\"color:#000\"><span style=\"text-decoration:none\"><span style=\"text-underline:none\">https://www.dataprotection.ie/en/contact/how-contact-us</span></span></span></a>. </span></span></span></span></span></span></p>\r\n\r\n<p style=\"border:none; border-bottom:0cm none black; margin-bottom:8px; padding:0cm; padding-top:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">HOW TO CONTACT US</span></span></b></span></span></span></p>\r\n\r\n<p style=\"border:none; margin-bottom:8px; padding:0cm; padding-top:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">If you would like further information about this Privacy Notice or our processing of your Personal Data, you can contact us by:</span></span></span></span></span></span></p>\r\n</div>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Email: <a><b><u><span style=\"background:yellow\">[xxxxxxxxxxxxxxxx]</span></u></b></a></span></span></span><span lang=\"EN-GB\" style=\"font-size:8.0pt\"><a class=\"msocomanchor\" href=\"#_msocom_3\" id=\"_anchor_3\" language=\"JavaScript\" name=\"_msoanchor_3\" onmouseout=\"msoCommentHide(\'_com_3\')\" onmouseover=\"msoCommentShow(\'_anchor_3\',\'_com_3\')\">[A3]</a>&nbsp;</span></span></span></span></span></p>\r\n\r\n<div style=\"border:none black 1.0pt; border-left:none; padding:0cm 0cm 0cm 0cm\">\r\n<p style=\"border:none; border-bottom:0cm none black; margin-bottom:8px; padding:0cm; padding-bottom:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><b><span lang=\"EN-GB\" style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\">CHANGES TO OUR PRIVACY NOTICE</span></span></b></span></span></span></p>\r\n\r\n<p style=\"border:none; margin-bottom:8px; padding:0cm; padding-top:0cm\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">Occasionally it may be necessary for us to make changes to this notice. When such a change is made, we will post a revised version online at the earliest opportunity. Changes will be effective from the point at which they are posted. </span></span></span></span></span></span></p>\r\n</div>\r\n\r\n<p style=\"margin-top:16px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">This privacy notice was last updated in </span></span></span><b><span lang=\"EN-GB\" style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Source Sans Pro&quot;,sans-serif\"><span style=\"color:#000\">August 2022</span></span></span></b></span></span></span></span></p>\r\n\r\n<div>\r\n<hr align=\"left\" class=\"msocomoff\" size=\"1\" width=\"33%\" />\r\n<div>\r\n<div class=\"msocomtxt\" id=\"_com_1\" language=\"JavaScript\" onmouseout=\"msoCommentHide(\'_com_1\')\" onmouseover=\"msoCommentShow(\'_anchor_1\',\'_com_1\')\"><a name=\"_msocom_1\"></a>\r\n\r\n<p class=\"MsoCommentText\"><span style=\"font-size:10pt\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:8.0pt\">&nbsp;<a class=\"msocomoff\" href=\"#_msoanchor_1\">[A1]</a></span>Please enter link to cookie policy </span></span></p>\r\n</div>\r\n</div>\r\n\r\n<div>\r\n<div class=\"msocomtxt\" id=\"_com_2\" language=\"JavaScript\" onmouseout=\"msoCommentHide(\'_com_2\')\" onmouseover=\"msoCommentShow(\'_anchor_2\',\'_com_2\')\"><a name=\"_msocom_2\"></a>\r\n\r\n<p class=\"MsoCommentText\"><span style=\"font-size:10pt\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:8.0pt\">&nbsp;<a class=\"msocomoff\" href=\"#_msoanchor_2\">[A2]</a></span>We will need a data privacy email address for corresponence </span></span></p>\r\n</div>\r\n</div>\r\n\r\n<div>\r\n<div class=\"msocomtxt\" id=\"_com_3\" language=\"JavaScript\" onmouseout=\"msoCommentHide(\'_com_3\')\" onmouseover=\"msoCommentShow(\'_anchor_3\',\'_com_3\')\"><a name=\"_msocom_3\"></a>\r\n\r\n<p class=\"MsoCommentText\"><span style=\"font-size:10pt\"><span style=\"font-family:Arial,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:8.0pt\">&nbsp;<a class=\"msocomoff\" href=\"#_msoanchor_3\">[A3]</a></span>As above . DP email address</span></span></p>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n','','full_html'),
