<style type="text/css">.Faqpc div {
    margin: 0px 0px 10px 0px;
}
.Faqpc h3 {
    font-size: 18px;
    line-height: 31px;
    padding: 0 0 10px 10;
    color: #000;
    font-weight: 600;
margin-bottom: 5px;
}
.Faqpc p {
    font-size: 14px;
    line-height: 20px;
    color: #000;
    margin: 0px 0px 16px 0px !important;
    margin-block-start: 0px !important;
}
.Faqpc ul li {
     font-size: 14px;
    line-height: 20px;
    color: #000;
}
p.subhead {
    font-weight: 600;
    text-decoration: underline;
  }
  .Faqpc table {
    font-family: arial, sans-serif;
    border-collapse: collapse;
    width: 100%;
    overflow: auto;
}
.Faqpc td, th {
  border: 1px solid #dddddd;
  text-align: left;
  padding: 8px;
font-size: 14px;
}


.Faqpc tr:nth-child(even) {
  background-color: #dddddd;
}
.Faqpc p { display: block;
    margin-block-start: 1em;
    margin-block-end: 1em;
    margin-inline-start: 0px;
    margin-inline-end: 0px;
    color: black;
}@media only screen and (max-width: 600px) {.terms-conditionpc table {
    font-family: arial, sans-serif;
    border-collapse: collapse;
    width: 100%;
    overflow: scroll;
    display: inline-block;
} }
</style>
<div class="container-fluid Faqpc">
<h2 class="cnc-landing" style="padding-bottom:15px;font-size: 28px;margin-bottom: 0;letter-spacing: 1px;font-weight: normal;text-align: center;"><a avenir="" href="/aboutus/click-and-delivery" style="text-decoration:none;color:black;text-align:center;font-family: ">Click &amp; Collect Delivery</a></h2>
<a href="/aboutus/click-and-delivery" style="text-align:center;"><img alt="Chemist Warehouse - Click &amp; Collect Delivery" class="img-header" src="/cms_upgrade/web/sites/default/files/cnc-landing-page-header.png" style="padding-left:0px;padding-right:0px;text-align: center;display: block;margin-left: auto;margin-right: auto;width: 50%;" /></a>

<div>
<h3>Frequently Asked Questions</h3>

<p>Here you will find the most frequently asked questions about Click &amp; Collect Delivery. If the information below doesn't answer your query or concern, please contact your store directly via phone.</p>
</div>

<div id="main" style="color: white; padding: 10px;font-size: 18px;  background-color: #004996;">Click &amp; Collect Delivery FAQs</div>

<div>
<h3>1. What information do I need to provide when arranging my order to be delivered?</h3>

<p>Your name, delivery address, phone number, and delivery time. Payment methods are also required. Please refer to question 2 for further information.</p>
</div>

<div>
<h3>2. How do I pay for the delivery service?</h3>

<p>You will be required to provide your card details over the phone with one of our friendly store members. A valid credit or debit card with VISA or Mastercard is accepted.<br />
<br />
Note: For the security and privacy of our customers, credit card and debit card information will not be stored.</p>
</div>

<div>
<h3>3. How much does the delivery service cost?</h3>

<p>Prices may vary depending on several factors:</p>

<ul>
	<li>The distance between your house and your local Chemist Warehouse store.</li>
	<li>The delivery time and day you select.</li>
</ul>

<p>Please speak to one of our friendly store members at your nominated Click &amp; Collect store for further information.</p>
</div>

<div>
<h3>4. Can I select a time or day for delivery?</h3>

<p>Yes, you can. Please speak to one of our friendly staff members, who will check when you would like your order delivered.</p>
</div>

<div>
<h3>5. How will I know when my order has arrived?</h3>

<p>Our driver will either call you with the phone number you provided, knock on your door or ring your doorbell.</p>
</div>

<div>
<h3>6. If there are issue with my delivery, what can I do?</h3>

<p>If there are any problems with your delivery, please contact the selected store and speak to one of our friendly staff to assist.</p>
</div>

<div>
<h3>7. How do I return an item?</h3>

<p>You must return the Click &amp; Collect product to the selected store your order was purchased from. Please refer to our Click &amp; Collect refund Policy <a href="returnrefundpolicy" style="color:blue;">here</a>.</p>
</div>

<div>
<h3>8. Can I get my medicines home delivered?</h3>

<p>Refer to our Prescription Home Delivery information page to learn more at <a href="https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery">https://www.chemistwarehouse.com.au/AboutUs/prescription-home-delivery.</a></p>
</div>

<div class="cnc-footer">
<h4 class="header_content" style="text-align: center;font-size=20px;color:black;margin-top:20px;">Need Help?</h4>

<p class="faq" style="font-size=14px;text-align:center;color:black">Contact our friendly Customer Service team for assistance.</p>

<p class="faq" style="text-align:center"><a class="button" href="/cms_upgrade/web/contact-us" style="border: 2px solid #2778af;color: #2778af;text-transform: uppercase;font-size: 20px;padding: 15px 30px;display: inline-block;/* width: 50%; */ min-width: 155px;/* font-weight: bold;*/">Contact Us</a></p>
</div>
</div>
